2014 Grand Cherokee Rear Suspension Clunk Noise - Jeep Garage - Jeep Forum

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Old 06-07-2014, 07:51 AM
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2014 Grand Cherokee Rear Suspension Clunk Noise

Long story short, instead of Chrysler fixing a sub-standard shock (rear) they are now refusing to replace the rear shocks per STAR Case Number S1317000003. Release Date 7/25/2013. This is my second Grand Cherokee in 2 years (they replaced my 2013 for a 2014) and the problem is still there. I have to assume they're using a lousy supplier & would rather put up with complaining. Until they come out with an aftermarket shock I'm stuck. Thanks for listening.

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Old 06-07-2014, 08:33 AM
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Re: 2014 Grand Cherokee Rear Suspension Clunk Noise

They are swapping out my rear shocks this week sometime as the shocks are on back order. Mine are leaking so getting alot of noise.
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Old 06-22-2014, 07:20 AM
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Re: 2014 Grand Cherokee Rear Suspension Clunk Noise

Thanks for the reply. Since the new 2011 GC arrived they've had issues with cheap rear shocks and were replacing them (due to noise) up until late last year (2013). It's mildly irritating I drive a Jeep GC with a noise from the rear shocks because they're made/designed & engineered cruddy.

Take care.
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Old 06-22-2014, 07:37 AM
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Re: 2014 Grand Cherokee Rear Suspension Clunk Noise

Defective shocks are only second to defective brake rotors. Both of those problems have been around since the GC was in short pants.
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Old 06-23-2014, 10:35 PM
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Re: 2014 Grand Cherokee Rear Suspension Clunk Noise

Had rear clunk. Coils replaced and clunk went away. 3 weeks later it's back. How is there not a real solution for this yet?? I'm so annoyed with this brand new jeep. I want my BMW back.
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Old 06-24-2014, 12:52 AM
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Re: 2014 Grand Cherokee Rear Suspension Clunk Noise

Do the bushes fail very often in the new 2014 jeep cherokee?
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