Hello - and ripoff report - what would you do!
First of all hello and thank you for all those willing to read!
I was recently in the market for a Jeep Grand Cherokee Overland after having nearly 300K miles on my Cherokee (hated to let her go). I usually go certified pre-owned because I've had good experience in the past. I'll be honest that I did not do ALL of my homework like I usually would this time. Long and the short of it - I drove a few used 2015 overland's and they were all ~40,000$. They didn't have my color but then we found a one that just rolled in in the color I want. Completely my bad - I just presumed it was an Overland after looking it over.
We went in and negotiated. They started me at $40,000 - similar to all the rest. I negotiated down to $38,500 and was overall satisfied. When I got it home, I notice its the Limited and I do my homework on the limited. Now, to make things worse - I get a quote from the NEW car department of the same dealership for my same exact model for $38,000 (cheaper than I paid for the used!). And to triple the insult, I find my exact car (exact VIN/photos - its my car!) on an expired web page from the dealership for $36,000. Yes, they listed it AT $36,000 - that should be the starting point for negotiating.
Obviously, I am completely embarrassed and ashamed because I always do MAJOR homework. But I'm also completely livid that the same dealership offered me a new car, same exact color, same add-ons, three days later for cheaper AND that they told me the sale price was $40,000 for my car when it was clearly $36,000. And, that they insinuated that the model that just rolled in was an Overland.
I'm going to set up a meeting with the general manager tomorrow - I doubt they'll do anything. What would you do???
Yes, I take equal blame and feel horrible. To make it all worse I'm a mechanical engineer and I live for the art of negotiating and getting a good deal on cars!!!