Sox et al.,
I wanted to take time to thank the admins and contributors to this forum. You guys are doing excellent work here saving people time and money. I have the final update about MYGIG RER.
So after much debate I shipped the unit to "NAVREPAIR.COM". This is a good trustworthy company to send your units if it has some serious hardware issues. I learnt through Austin, who btw is a great individual to work with, that my unit had a DVD encoder (IC chip) fail on me during update. So it is technically not a software problem but definitely catalyzed by the update. Anyway Navrepair is a sister company of OEM Autoparts that someone else referred me too as well and I learnt through Austin. When they got my unit they tested and found this problem but had to ship it to a tech in Michigan to fix this issue. They didnt charge me for the to and fro shipping. They not only updated firmware,grace notes and maps and because of the shipping delay they updated the In-motion DVD and navigation at no extra cost. Now I call that customer service.
To wrap up if you have symptoms during update like mine, forget further research and visit Navrepair.com (or email email@example.com
) and trust that your unit will be in good hands...
PM me if you any of you have questions to share my learning.