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  #13  
Old 02-18-2014, 03:28 PM
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Re: Hi Sox - Thanks for your great work

Quote:
Originally Posted by machomanie View Post
Performed factory reset...disc is still not reading and audio issues still unresolved.
can you push a button Software aktual. in the engigeering menu.

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  #14  
Old 02-18-2014, 05:02 PM
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Re: Hi Sox - Thanks for your great work

Do you mean "software update"? Yes I am able to push and it prompts saying whether I want to update without any version number or anything with a "Yes" or "No".
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  #15  
Old 02-19-2014, 01:00 AM
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Re: Hi Sox - Thanks for your great work

Quote:
Originally Posted by machomanie View Post
Do you mean "software update"? Yes I am able to push and it prompts saying whether I want to update without any version number or anything with a "Yes" or "No".
make a new Version from the 9.713 in the unit and push yes.
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  #16  
Old 02-19-2014, 08:08 AM
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Re: Hi Sox - Thanks for your great work

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Originally Posted by *sox* View Post
make a new Version from the 9.713 in the unit and push yes.
I just want to be absolutely sure...are you saying that I download and burn RER_9.713 again and burn or go to a new version RER_9.807?
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  #17  
Old 02-19-2014, 01:40 PM
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Re: Hi Sox - Thanks for your great work

Quote:
Originally Posted by *sox* View Post
make a new Version from the 9.713 in the unit and push yes.
I went to Engineering mode and pressed "Yes" to Software update. It kept saying Please wait Software update in progress. I waited for atleast 10 min and no other changes happened. So came to normal mode and quit. Nothing really changed.
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  #18  
Old 02-19-2014, 02:31 PM
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Re: Hi Sox - Thanks for your great work

Quote:
Originally Posted by machomanie View Post
I went to Engineering mode and pressed "Yes" to Software update. It kept saying Please wait Software update in progress. I waited for atleast 10 min and no other changes happened. So came to normal mode and, quit. Nothing really changed.
ok then you have a Installation broke, you can contact Doug from oemautopartsco, for repair the unit, i think 150.- usd.. ist a great guy and he can fix your issue.

send him a mail and greet him from me.

sales@oemautopartsco.com

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  #19  
Old 02-19-2014, 03:12 PM
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Re: Hi Sox - Thanks for your great work

Quote:
Originally Posted by *sox* View Post
ok then you have a Installation broke, you can contact Doug from oemautopartsco, for repair the unit, i think 150.- usd.. ist a great guy and he can fix your issue.

send him a mail and greet him from me.

sales@oemautopartsco.com
Thanks a million Sox. I will catchup with him and update the thread once the issue is fixed.
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  #20  
Old 02-19-2014, 03:16 PM
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Re: Hi Sox - Thanks for your great work

Quote:
Originally Posted by machomanie View Post
Thanks a million Sox. I will catchup with him and update the thread once the issue is fixed.
no Problem you are welcome, let me know
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  #21  
Old 02-25-2014, 04:52 PM
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Re: Hi Sox - Thanks for your great work

Update - Shipped my unit to Navrepair.com and hoping for a favorable news without too much pinch in the pocket.
For those out there with similar issue there is no self-fix. Leave it to experts by visiting Navrepair.com
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  #22  
Old 03-25-2014, 05:02 PM
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Re: Hi Sox - Thanks for your great work

Sox et al.,
I wanted to take time to thank the admins and contributors to this forum. You guys are doing excellent work here saving people time and money. I have the final update about MYGIG RER.
So after much debate I shipped the unit to "NAVREPAIR.COM". This is a good trustworthy company to send your units if it has some serious hardware issues. I learnt through Austin, who btw is a great individual to work with, that my unit had a DVD encoder (IC chip) fail on me during update. So it is technically not a software problem but definitely catalyzed by the update. Anyway Navrepair is a sister company of OEM Autoparts that someone else referred me too as well and I learnt through Austin. When they got my unit they tested and found this problem but had to ship it to a tech in Michigan to fix this issue. They didnt charge me for the to and fro shipping. They not only updated firmware,grace notes and maps and because of the shipping delay they updated the In-motion DVD and navigation at no extra cost. Now I call that customer service.
To wrap up if you have symptoms during update like mine, forget further research and visit Navrepair.com (or email support@navrepair.com) and trust that your unit will be in good hands...
PM me if you any of you have questions to share my learning.
Ciao.
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