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  #1  
Old 12-20-2011, 06:28 PM
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New Member, 2011 JGC Limited owner and complaint

I just purchased a brand new 2011 JGC Limited on Thursday 12/15. I drove the Jeep for two days before I had to have it towed. they told me it was a defective wireless control module. Noone has the part in stock. It will only arrive on 12/28 or later. I called the dealer I purchased the vehicle from and they basically told me there is nothing they can do for me because they do not have a car loaner program. I called the 800 number and they told me the only thing they can do for me is pay for a rental up to $40 a day. i am supposed to leave on Sunday for Florida and the cheapest rental is $380. BTW, i can only rent a Jeep, dodge or Chrysler. Are they kidding me?? Not only did I pay $40000 cash now i have to dish out money for a car rental and only partial will be reimbursed....

I am beyond furious....

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Old 12-21-2011, 12:59 AM
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Re: New Member, 2011 JGC Limited owner and complaint

welcome! that sucks about your jeep! they are screwing you big time on the rental
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Old 12-21-2011, 11:08 AM
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Re: New Member, 2011 JGC Limited owner and complaint

Welcome! It's sad that $40K doesn't mean anything anymore.
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Old 12-21-2011, 11:41 AM
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Re: New Member, 2011 JGC Limited owner and complaint

Hello! Welcome to Jeep Garage

Sorry to hear about the problems with your new Jeep. Hope everything works out for you!
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