I just joined Jeep forum. I have owned a 1994 Wrangler and purchased my first 1993 Grand Cherokee in fall of 1992 which I sold after 146,000 miles, a 1998 Grand Cherokee which I sold after 156,000 miles, a 2000 Grand Cherokee that I still have at 158,000 miles. I also bought my daughter a 2000 Cherokee that has 149,000 miles on it. They were all bought new and I have done all the work on all of them. My problem is this: I always purchased a Jeep Service Manual for every one of them as soon as I took delivery. Now I have a 2011 Grand Cherokee purchased in July 2010 and I still cant obtain a service manual; Haynes doesnt even publish one. I have called Detroit and the answer I get is that they are not published because no one bought them in the past. Any suggestion from you Jeep guys and gals??????????