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Old 10-15-2016, 10:42 AM
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sound

I have a 2012 Grand Cherokee and my am/fm on my radio has no sound although my XM radio works just fine, dealership says I need a new radio but my am/fm will randomly start working now and then, any suggestions what this might be???

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Old 10-17-2016, 04:47 PM
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Re: sound

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Originally Posted by ddurbin View Post
I have a 2012 Grand Cherokee and my am/fm on my radio has no sound although my XM radio works just fine, dealership says I need a new radio but my am/fm will randomly start working now and then, any suggestions what this might be???

Hi ddurbin,
Iím sorry to hear about your concerns with your radio. If you would like any assistance in following up with your certified Jeep dealership, please feel free to reach out with your VIN and contact information. I am happy to help.

Anna
JeepCares Social Media Specialist
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Old 10-17-2016, 05:08 PM
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Re: sound

Quote:
Originally Posted by ddurbin View Post
I have a 2012 Grand Cherokee and my am/fm on my radio has no sound although my XM radio works just fine, dealership says I need a new radio but my am/fm will randomly start working now and then, any suggestions what this might be???
Assuming you don't have a loose connection to your antenna [doubtful if XM works as it is fussier than AM or FM] it would appear that your AM/FM tuner may be having a bad day--terminally ill.

The XM receiver is separate.
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