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  #1  
Old 08-18-2012, 04:49 AM
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Unhappy Very dissapointed new member!

Hello Jeep Lovers.

Wish this was a happier occasion, but as a 1 day old Jeep Grand Cherokee owner, I am very dissapointed. I picked up my new car yesterday and decided to take my wife and 2 year old son on a small trip up the coast today but the power steering died on me, making the car almost un-drivable on anything other than straight roads!

Came up with a Service needed on steering warning whilst driving, but everything was ok. Wasn't till I had stopped for 15 min and started engine again, that the steering had gone!

It has to be something electrical as the steering fluid is intact. I checked the fuses and from what I could understand on the cover of the fuse box, M27 corresponds to the power steering (and other things). It was ok. I pushed all fuses in, as I noticed they were a bit lose, but still the same.

Luckily I was able to drive back to dealership in time to swap for a Dodge to get me bye over the weekend. However, very disheartening to have a brand new car(less than 200Km) fail like this! I hope it is not a sign of things to come, it is my first jeep and was really anxious to get my hands on it!

What a let down, hope others are not having issues with brand new Grand Cherokee's?!

Regards

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  #2  
Old 08-18-2012, 05:19 AM
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Old 08-18-2012, 07:23 AM
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Re: Very dissapointed new member!

Welcome Msattert, and hang in there , Its probably something small and a one time thing .
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Old 08-18-2012, 08:20 AM
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Old 08-18-2012, 01:16 PM
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Re: Very dissapointed new member!

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Old 08-18-2012, 02:27 PM
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Re: Very dissapointed new member!

Welcome.

Unfortunately when you build 200,000 cars a few may have issues with new parts. They will get it fixed.
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Old 08-18-2012, 08:35 PM
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Re: Very dissapointed new member!

Hope so too,

Was given a Dodge Journey in the meantime, and although its not my style, the pentastar V6 engine is amazing!
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Old 08-20-2012, 12:08 AM
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Re: Very dissapointed new member!

Hello! Welcome to Jeep Garage
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Old 08-20-2012, 11:02 AM
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Re: Very dissapointed new member!

Welcome to the forum, It's great the dealer gave you a Journey to drive while your JGC is in the shop being repaired. It sounds like your dealer is going to take care of the issue and wants you to be a happy customer.
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Old 08-23-2012, 08:23 AM
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Re: Very dissapointed new member!

Ended up being a lose cable under dash that got caught on foot brake and pulled it out of socket! Quick fix and very happy to have my Jeep back!
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