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  #1  
Old 01-27-2011, 12:45 PM
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Thumbs up DI.com = Five Star Customer service

I received a polishing starter kit from DI.com and a few items were missing. I pm'd Greg here on the site and this morning I got a response. He's sending me the missing items, email and tracking number without even asking a question, that's how great he and DI.com are! Consider me a DI.com car-care customer for life..

Thanks for the help!
Ryan
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Ryan
2009 SRT8 - loaded, corsa exhaust, afe stage ii intake, diablo intune w/ Johan toona, vreds 275/315, r1 drilled/slotted rotors, stoptech pads, lockpick adapter, billet tech catch can, 180 tstat, eibach springs, bwoody links, stage 6 qa1 shocks, tail light tint, front window tint, stillen hl brows, lloyd mats, powder-coated alcoas, red srt lettering, trim color-matched...

2007 Jeep 5.7 Limited - 120,681 miles, one owner. SOLD
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  #2  
Old 01-27-2011, 12:49 PM
DJ BoNiOmArIo's Avatar
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Re: DI.com = Five Star Customer service

yes they are one of the best in customer service and their prices are not bad at all either
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  #3  
Old 01-27-2011, 12:56 PM
blackpepper's Avatar
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My Jeep: 2009 6.1L WK
 
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Rep Power: 13415
blackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond reputeblackpepper has a reputation beyond repute
Re: DI.com = Five Star Customer service

Yep not to mention the prices and deals on their site. So inviting!! LOL
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Ryan
2009 SRT8 - loaded, corsa exhaust, afe stage ii intake, diablo intune w/ Johan toona, vreds 275/315, r1 drilled/slotted rotors, stoptech pads, lockpick adapter, billet tech catch can, 180 tstat, eibach springs, bwoody links, stage 6 qa1 shocks, tail light tint, front window tint, stillen hl brows, lloyd mats, powder-coated alcoas, red srt lettering, trim color-matched...

2007 Jeep 5.7 Limited - 120,681 miles, one owner. SOLD
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  #4  
Old 01-28-2011, 02:33 PM
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DetailedImage.com is a glorious beacon of light
Re: DI.com = Five Star Customer service

Thank you guys for supporting Detailed Image and for the positive feedback! We are certainly not perfect, as is evident with the error here, but we will always make it right. We are here to help you guys get the products and detailing knowledge that best meet your specific detailing needs. If you have any questions don't hesitate to ask.
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