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  #73  
Old 12-06-2011, 01:01 PM
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Re: 4X Guard

Do it and have him become a vendor on here.
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  #74  
Old 12-06-2011, 02:16 PM
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Re: 4X Guard

Seems like more and more issues are coming up with 4xG... such a shame.
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  #75  
Old 12-06-2011, 02:34 PM
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Re: 4X Guard

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Originally Posted by DGoral31 View Post
Seems like more and more issues are coming up with 4xG... such a shame.
x2 but I hope that they can get over the hump and back on track when the madness of the changeover settles.
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  #76  
Old 12-06-2011, 02:47 PM
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Re: 4X Guard

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Originally Posted by Lucas J View Post
x2 but I hope that they can get over the hump and back on track when the madness of the changeover settles.
the problem is the timing... its the season where consumers are consuming goods right now... his current order volume will be higher than they ever will be... hopefully he weather's the storm and gets some solid employees in there so he can delegate properly and repair his customer service fumbles.
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  #77  
Old 12-06-2011, 02:50 PM
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Re: 4X Guard

plus I am sure the panic of the thought that 4xG might be going bye bye when Russ retired, added to the normal seasons demand. It was like a double whammy.
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  #78  
Old 12-06-2011, 03:26 PM
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I have faith. He refunded me shipping + 15% off original purchase. Plus all the feedback were giving him on fb n other are gonna help him. He just needs to find that comfortable groove and it'll be all good. I mean we don't really have any other options for protection do we?! Lol
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  #79  
Old 12-08-2011, 08:24 AM
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Coop is right. Negativity is infectious and we should remember he is probably over his head right now and maybe a bit overwhelmed. I'm going to give the guy the benefit of the doubt and hope he takes the feedback and improves his communication. As a business owner, he should understand from all the feedback that every encounter with a customer is an opportunity to earn their business.
Well just have to wait and see what he does with the feedback he has been given.
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  #80  
Old 12-08-2011, 08:50 AM
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Quote:
Originally Posted by jayloop View Post
Coop is right. Negativity is infectious and we should remember he is probably over his head right now and maybe a bit overwhelmed. I'm going to give the guy the benefit of the doubt and hope he takes the feedback and improves his communication. As a business owner, he should understand from all the feedback that every encounter with a customer is an opportunity to earn their business.
Well just have to wait and see what he does with the feedback he has been given.

Don't get me wrong, still want their products, its just a shame to see so many negitive stories about buying from him. He needs to just admit he's overwhelmed and put everything that's out of stock on hold till he can get some in

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  #81  
Old 12-08-2011, 12:09 PM
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Re: 4X Guard

Just an update, I recieved the mounts overnighted as promised. Also the gf received her early Christmas present to me of the Matrix and hoop today as well. Even the right color matrix! Going to post a thanks on his FB.
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  #82  
Old 12-08-2011, 12:10 PM
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Good!

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  #83  
Old 12-08-2011, 12:24 PM
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Yay!!!!! Go team
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  #84  
Old 12-08-2011, 01:21 PM
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Re: 4X Guard

that is good news. tosh your ride is going to look sick with the matrix.
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