Well guys I think its time this comes to light to the public of jeep garage. Greg can comment if he likes but as someone who has been seeing this happen IM pissed, idk how he isnt!
So we all saw that TWO months ago Greg (JeepCoop) ordered a rear guard two. At the time the site said usually ships within 2 to 3 days. Its now been TWO months of bullshit from Marlin, the guy running it now. Hes been telling Greg that its shipping in a few days and then a week later its being powder coated and then being shipped and it never ships, now he says it will ship tuesday (december 6th) and im willing to bet it wont.
I also had an issue with Marlin regarding an order I was considering until he didnt get back to my TWO emails. Three weeks later when I posted on their facebook page about it I got an email response to BOTH my emails within 20 mins.
I am not saying anything about the product they put out, its awesome! But his view on customer service is appalling. If he got in over his head with back orders, he needs to just come out and say it, not keep blowing smoke up Gregs ass saying it will ship in a few days and then a week later saying the same thing.
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So we all saw that TWO months ago Greg (JeepCoop) ordered a rear guard two. At the time the site said usually ships within 2 to 3 days. Its now been TWO months of bullshit from Marlin, the guy running it now. Hes been telling Greg that its shipping in a few days and then a week later its being powder coated and then being shipped and it never ships, now he says it will ship tuesday (december 6th) and im willing to bet it wont.
I also had an issue with Marlin regarding an order I was considering until he didnt get back to my TWO emails. Three weeks later when I posted on their facebook page about it I got an email response to BOTH my emails within 20 mins.
I am not saying anything about the product they put out, its awesome! But his view on customer service is appalling. If he got in over his head with back orders, he needs to just come out and say it, not keep blowing smoke up Gregs ass saying it will ship in a few days and then a week later saying the same thing.
END RANT>