Today almost became my worst nightmare when I went to the dealer to find out what this unbearable noise was that was coming from the rear of my Jeep. 45 minutes and a test drive later I was informed that the entire rear end differential needed to be rebuilt. Estimated cost of repairs was $1900+ before tax. Could possibly be less if the ring gear (?) @ $800+ didn't need to be replaced. However, not replacing it they could not say if the howling noise would be completely eliminated.
Seeing how I didn't have that much cash and not sure how long it might take to come up with it I opted to take it and bring it to my regular mechanic for a 2nd opinion. Fortunately he wasn't at the shop and I made plans to bring it back when he came in after lunch.
So I drove home with this awful dread that my newly gifted car my son bought for me was going to cost and arm and a leg to fix and probably mean getting a loan to fix. Dealer said that if the differential locked up while I was driving it probably would take out the transfer case and maybe even the transmission. I was nearly in tears as I called my son to let him know that the car is sick, and that I had already passed the 3 month/ 3000 mile warranty that the dealer had given on the car.
As I am talking to him over the phone I am looking at the paperwork and discovered that I had miscalculated the original mileage at the start of the warranty by 1000 miles.... I was now 330 miles below the expiration of the warranty. My son called his dealer who confirmed that the warranty did indeed cover the entire drivetrain, which included the rear end. And then informed him that the warranty was through their car care package and not just their dealership !!! Meaning that it was covered and could be repaired at any dealer. They gave my son a phone number for our dealer here to call to verify that it was covered under warranty and that the mileage was within the covered period.
My dealer called me back and said that the car was covered and the repairs were approved pending an inspector to come out and see the parts. (I was told this is normal proceedure) And that I needed to bring it in as soon as possible without putting many more miles on it.
My dealer here now has my car and is doing the repairs and I'm expecting it back maybe Friday or Saturday depending on if the inspection calls for replacing the ring gear (?) which they would need to order from Atlanta (1 day delivery). Then to make my day even better yet they offered to drive me 15+ miles to where my wife worked in order for me to pick up her car.
So a big
to the Big Guy for looking over my shoulder and to both dealers to coordinate the repairs with the warranty company.
PS... In all my years of driving I've never had a rear end fail before. My 2009 Jeep Overland only has 129,000 miles on it and was well maintained and not abused by the previous owner. Carfax showed servicing at a dealership in Ohio every 3 to 4000 miles for oil changes and maintainence.
My jeep - 2009 GC Overland, 5.7. Towing Package, QuadraDrive II, headlight beauty covers, K&N Drop Filter, Cabin Air Filter Kit
Wife's Jeep - 2004 GC Special Edition 4x2