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Old 12-03-2013, 10:09 AM
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2011 Jeep Grand Cherokee TIPM issue

So I recently purchased a used 2011 Jeep Grand Cherokee and about a week into ownership it has slowly started having issues starting. Luckily, its still under warranty 3 year/36,000 warranty so I'll be bringing it to the dealership on Friday. After doing some internet research it looks like mine is likely fallen victim to the TIPM issue. Has anyone had any experience dealing with the dealership on this? It also appears this part is on a national back order, does anyone know if my warranty covers a replacement vehicle? How do I go about getting them to cover one?

Thanks for any help

eta: I did speak with a technician who claimed they don't replace them anymore they just use a repair kit. Should I accept this or demand it be replaced. I don't want a band aid that will only fail down the road when the warranty is out
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Old 12-03-2013, 01:47 PM
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Re: 2011 Jeep Grand Cherokee TIPM issue

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Originally Posted by JCH31 View Post
So I recently purchased a used 2011 Jeep Grand Cherokee and about a week into ownership it has slowly started having issues starting. Luckily, its still under warranty 3 year/36,000 warranty so I'll be bringing it to the dealership on Friday. After doing some internet research it looks like mine is likely fallen victim to the TIPM issue. Has anyone had any experience dealing with the dealership on this? It also appears this part is on a national back order, does anyone know if my warranty covers a replacement vehicle? How do I go about getting them to cover one?

Thanks for any help

eta: I did speak with a technician who claimed they don't replace them anymore they just use a repair kit. Should I accept this or demand it be replaced. I don't want a band aid that will only fail down the road when the warranty is out
You'll get a better response posting in the WK2 section, as the WK model refers to 2005-2010 model years.

You should be provided with a loaner or rental for this warranty work, and shouldn't have to do anything special to get it.

As a general comment, recognizing how much it sucks when you have to get warranty work done, I would try to go in with the right attitude. If the dealership chooses to repair the TIPM rather than replace it, you can't really "demand" a new one. Your car is not new, you have purchased a 'new to you' used vehicle that is a couple of years old, and the dealership has no obligation to perform repairs with new parts. If they fix it, they have held up their end of the warranty...don't be surprised if this is what they choose to do.
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Old 12-03-2013, 05:33 PM
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Re: 2011 Jeep Grand Cherokee TIPM issue

Thanks for the response. Should I have this thread moved?

Also, could this problem cause me to get bad gas mileage. I went from around 20 to around 14.5 since it started struggling.
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Old 12-03-2013, 06:15 PM
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Re: 2011 Jeep Grand Cherokee TIPM issue

If a moderator sees this thread, they'll likely move it for you.

No harm in re-posting in the correct forum to get some feedback.

I haven't heard of anyone saying that it affected fuel economy, but with how integrated the engine management systems are, anything is possible.

Hopefully they get it fixed for you nice and quick!
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Old 12-03-2013, 09:19 PM
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I also have the 2011 cherokee and was told the repair is what's being done now instead of replacing the TIPM. Its the fuel pump relay that is built into the TIPM, instead of placing it on the outside of the TIPM like the other relays. So the fix is to bypass the TIPM with a newly installed relay. I'm getting this done this week. Supposably this is Chrysler's fix to the problem.
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Old 12-16-2013, 09:58 PM
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I had the fix done by placing a new relay in line with the fuel pump, bypassing the one built into the TIPM. So far so good, no problems.

Dan
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