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N23 Recall Finally Solved?

15K views 18 replies 13 participants last post by  enkeivette 
#1 · (Edited)
I looked at all the old N23 recall threads, and didn't see anyone talking about this here, so figured I would start a new thread.

Last week I received a customer satisfaction notice stating that they have finally figured out the glitch with the N23 recall software and to bring my jeep in and have it re-flashed. I had the recall performed when everyone else did and when I started getting the Service 4WD message just threw in a non-flashed FDCM.

Has anyone had this newest software installed? I figure I might as well swap out the FDCMs and see if this updated software actually works...if not, I'll go back to my un-flashed version.
 
#2 ·
A little while back (couple months) I had the P73 recall performed. It reflashed the FDCM. I was told that the P73 recall was supposed to fix the problems caused by the N23 recall. I didn't notice any changes. My service 4x4 system VIC code was on before the P73 recall was performed and still on after. Mine turned out to be a different problem. I had to replace my right rear wheel speed sensor to fix mine.
 
#3 ·
If you have had the N23 recall done you probably should do the P73. I think it's still to early to tell as if it's fixed. I just received the P73 in the mail the other day. I never had the n23 done they won't be touching my jeep at all. To many problems to chance it. I'll use the emergency brake for as long as I own it.


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#6 · (Edited)
This whole N23, P73 debacle really irritates me, so here goes. I haven't had any of it done and don't ever plan to. If it ain't broke, don't fix it. In the case of FCA and N23, "if it ain't broke, we'll break it for you, and then charge you to fix it in a year or so.....maybe." After over 2 years of dealer/manufacturer denial that they caused the problems, why would anyone EVER want to put themselves through the BS so many have had to endure. If in doubt, just take a little (or a lot) of time and check out the threads in the different Jeep forums where you can read about all of problems fellow forum members have put up with......and that's just forum members.

How many "non forum" folks do you think have also had to put up with the dealer/manufacturer denials, lies and pleas of ignorance, plus those that have been charged outrageous prices to have fixed a problem that the dealer/manufacturer caused. Now the supposed "final fix" to this debacle is the P73, "Customer Satisfaction Notice". They don't even have the huevos to call it a fix of their 2 years worth of screw ups. They're just "being nice" to the customers because soooo many Jeep owners have had problems with their 4WD low, and they feel sorry for us. How stupid do they think we are. IMO, there should have been a class action suit on this a long time ago.

Off the soap box. I won't go near a stealer except for parts I can't get anywhere else, and I have never had any problems, other than fair wear and tear items, with my Jeep. The $$$ I've saved by not going to them, with their outrageous prices, went to mods. that, IMO, has made my Jeep a whole bunch better (and more reliable) than it was stock. In six years of ownership, the only real component failure I've had is an EGR Valve. If the folks at Jeep had worked on it all this time, I probably would have had to replace half the vehicle by now.....at a cost that would have allowed me to buy a newer one. Just my two cents.

To give you another example, I just got my P73 notice in the mail today. Wonder why they sent it to me, because it doesn't apply to my vehicle. The notice says for those who have the Quadra-Trac II 4WD system. Mine has Quadra-Drive II (which I am sure they know since the notice has my VIN on it)......so why did I get this notice??? If this is as a result of the N23 Recall (which it is, even though they won't comre right out and say it), which does apply to Quadra-Drive II vehicles, why wouldn't the P73 notice indicate Quadra-Drive II also?? Maybe it's a mistake or, more likely another screw up on FCA's part. It's amazing that they can't even get the, "Customer Satifaction Notification" right. It's also noteworthy that many of the different forum members have found a fix to FCA's screwup themselves (fuse pull or an untouched FDCM), and it normally works longer than the N23 recall does. We shall wait and see how this shakes out.
 
#7 ·
Back when all this started I am so glad I saw this on another jeep forum and didn't have this done and saved me a lot headaches. I just feel bad for all the guys who had to endure this mess. Total failure by FCA


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#8 ·
I never got it done either and will not. "if it ain't broke, don't fix it" is what I also go by. Mine just hit 112 k, and has been very reliable for the past 40k. for the first 70k, soooooo many things went south... it runs and drives far better than new after all the replacement parts and upgrades.
 
#10 ·
I received my first recall notice back in July of 2013 I believe. Just happened to read issue of guys losing 4low and the rest is history. They never solved it.


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#11 ·
To answer the original question, I went thru all of this and the final attempt solved the issue - think it was around this time last year. I have used 4wd low a few times since with no issues.
 
#13 ·
Had the updated software installed a couple of days ago. So far, so good.

No hassle at the dealership getting it installed, in and out in 20min.

I didn't even make it the drive home before 4-low was taken out last time, so hopefully this has finally been solved, and I don't have to pull fuses or swap FDCMs when I want to use 4-low!
 
#18 ·
#19 ·
I NEED A CALIFORNIA RESIDENT, PREFERABLY SOUTHERN CA, WHO OWNS A 2005-2010 JEEP GRAND CHEROKEE OR A 2006-2010 JEEP COMMANDER, PREFERABLY SOMEONE WHO BOUGHT THE VEHICLE NEW, AND WHO HAS HAD THE N23 RECALL PERFORMED.

(I'D SPECIFY SOMEONE WHO HAS LOST THEIR FOUR WHEEL LOW/ LOCKER, BUT REALISTICALLY WE ALL KNOW IF YOU HAD THE N23 RECALL YOU'VE SUFFERED THIS LOSS.)

THERE WILL BE SIGNIFICANT FINANCIAL INCENTIVE IF YOU CAN HELP, AND MORE IMPORTANTLY YOU WILL HAVE A CHANCE TO HELP ALL OF YOUR FELLOW JEEP ENTHUSIASTS WHO HAVE BEEN WRONGED BY THIS RECALL.

PLEASE SEND ME A PM, AND I WILL SEND YOU MY PHONE NUMBER SO WE CAN TALK. PLEASE CONTACT ME ASAP. :thumbsup::thumbsup::thumbsup:

I will be cruising this thread and PMing various CA members too.
 
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