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  #1  
Old 12-23-2015, 02:39 PM
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Repair Records

My WK CRD had most of its work done at the dealer by the previous owners. Some information is present on the Carfax report but some just states "recommended service performed" or "vehicle serviced". Will a FCA dealer print out the record(s) of the actual services done?

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  #2  
Old 12-29-2015, 11:32 PM
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Re: Repair Records

It depends on which dealer it is. Some of them share records, some of them don't.
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  #3  
Old 12-29-2015, 11:58 PM
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Re: Repair Records

Quote:
Originally Posted by HH65 View Post
My WK CRD had most of its work done at the dealer by the previous owners. Some information is present on the Carfax report but some just states "recommended service performed" or "vehicle serviced". Will a FCA dealer print out the record(s) of the actual services done?
They should have no issue doing it in general (unless they pull some prior owner privacy stuff) but I think the customer notes and several other fields are only resident on dealer server. The detailed service description does get uploaded to FCA for any dealer to pull. You can also setup your owners account on jeep.com and when it syncs your VIN with the FCA server you will (should) get all service records. My service descriptions are truncated tho since they are all so long but it should be more detail than you are seeing so far. Again, the symptom stuff like "customer states......" will not show there, only at the dealer who did the service but it's a start.

Hope this helps some.
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  #4  
Old 12-31-2015, 06:03 PM
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Re: Repair Records

Signed up on the jeep.com site. The only record coming up is the work from the dealer I bought the Jeep at. I'll try a local dealer and see what they say.

Thanks for the help.

HH
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Old 12-31-2015, 06:08 PM
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Quote:
Originally Posted by HH65 View Post
Signed up on the jeep.com site. The only record coming up is the work from the dealer I bought the Jeep at. I'll try a local dealer and see what they say.

Thanks for the help.

HH
Hmm, maybe for some privacy reason it only shows recs in your name...
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