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Old 04-27-2011, 10:20 AM
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Seat Covers...or are they

Hello my fellow WK owners. I have the "light Khaki" leather interior on my WK. I also have two pups that I like to bring places with me...So I ordered some custom made neoprene seat covers to cover the leather. Front and back.
This set me back $300! I was willing to pay it knowing it should prevent my flawless interior from being wrecked.

I waited 3 weeks to get my covers....Immediately took them out to good ole Dustie and I can't even begin to explain my discontent. They didn't fit entirely, were too bulky for the 60/40 split to function properly, and were ripping at the seams as I tried to put them on.

Now normally this would be a rant to say stay away from this company, but he asked for pictures, which I sent, and they are offering me a 100% refund. Of course I am told they are waiving the restocking fee and I have to pay shipping of almost $40 to return them. None the less, they will take them back.

I wanted to post this for two reasons, to advise that this company doesn't make a good product for WK's so be warned, and the other to ask if any one has some they love and can suggest where to purchase....

For now, my refund is going to some Bilsteins and a Lift!

For inquiring minds:
http://s1139.photobucket.com/albums/.../Seat%20cover/
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  #2  
Old 04-27-2011, 10:48 AM
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Re: Seat Covers...or are they

Uhh NAME THE COMPANY. And file a chargeback with your credit card company, do NOT pay the return shipping fee that's total BS.
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Old 04-27-2011, 11:04 AM
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Re: Seat Covers...or are they

Quote:
Originally Posted by TheAngryMinnow View Post
Uhh NAME THE COMPANY. And file a chargeback with your credit card company, do NOT pay the return shipping fee that's total BS.
Oops, it is in my photo comments...I got carried away with the post and forgot to say the name. Thanks.

www.carcoverplanet.com

as for my credit card company....I paid through paypal, I would have to look into what recourse I have.

Thanks for the reply!
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Old 04-27-2011, 11:18 AM
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Re: Seat Covers...or are they

paypal still offers buyer protection, file a complaint through paypal

go to the paypal transaction page and scroll down, you'll see this box, click it and note SNAD (Significantly not as described) because paypal recently extended this protection to buyers OUTSIDE of ebay (you used to be SOL for anything other than not-received outside of ebay).

Quote:
You can report a transaction problem in the Resolution Center within 45 days of this payment. Have a problem with this transaction? Click here to resolve
I'd first tell them to issue you a return label or that you'll be filing a dispute with paypal, that might be all it takes.
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Old 04-27-2011, 11:55 AM
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Re: Seat Covers...or are they

file a claim through paypal and do not pay return shipping
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Old 04-27-2011, 11:56 AM
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Re: Seat Covers...or are they

Quote:
Originally Posted by TheAngryMinnow View Post
I'd first tell them to issue you a return label or that you'll be filing a dispute with paypal, that might be all it takes.
^x2
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Old 04-27-2011, 12:35 PM
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Re: Seat Covers...or are they

Quote:
Originally Posted by SvenskaJeepGuy View Post
^x2
x3

And go with Wet Okole seat covers...they make the same look and are premium quality seat covers. I had them in my TJ and my XJ and never had an issue.
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Old 04-27-2011, 07:18 PM
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Re: Seat Covers...or are they

Thanks everyone:
Status: E-mailed and asked for a return shipping label. Decision made thanks to AngryMinnow, TJXJWJ, and SvenskaJeepGuy to then let them know a dispute will be filed when I am not provided free shipping as well as the return to stock fee still being "waived".

Also thanks for the info on Wet Okole seat covers...I am looking...and may just got that route. Hmm Bilsteins or Seat Covers....tough decision.
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Old 04-27-2011, 07:53 PM
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Re: Seat Covers...or are they

if they put up any bit of a fight send them pics to show that they are not close to fitting
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Old 04-27-2011, 08:18 PM
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Re: Seat Covers...or are they

Here's a glimpse of them in my old XJ...


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Old 04-27-2011, 09:07 PM
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Re: Seat Covers...or are they

Quote:
Originally Posted by SvenskaJeepGuy View Post
if they put up any bit of a fight send them pics to show that they are not close to fitting
I did send him the pics...that is the "only" reason he is refunding the cost to me...and also "not charging the restock fee". So I will wait for his response on the return shipping label.

Thanks!
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Old 04-27-2011, 09:09 PM
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Re: Seat Covers...or are they

Quote:
Originally Posted by TJXJWJ View Post
Here's a glimpse of them in my old XJ...
SAWWWEEET!!! tis all I can say.
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