I could do that but i'm more insulted that the vehicle is profoundly flawed from new.
I didn't add a more powerful sound system, I paid for it as an option. The rest of the car should be apt to handle it.
A few numbers that are really annoying:
- I got my first car 21 years ago.
- Since then, I've owned 20 cars.
- Of those, 13 were new.
- Among the new ones, only 2 have had rattles.
- The first one was a 2006 model and the dealership fixed them without batting an eye and never told me "there's nothing we can do" or [B]", especially when it's less than 3 months old.
- This GC SRT is my first american vehicle and it cost more than 2/3 of the previous european ones I've had before.
Worst of all, it's the first time that I've had to call the manufacturer's customer satisfaction line and was floored when they told me "There's nothing we can do about the level of service you're getting from the dealership"
What?! Try that with BMW or Audi and tell me how the franchisee reacts.
For someone who serves multiple global mega brands in marketing, I cannot understand how FCA can tell a dissatisfied customer that they have no interest in their complaints regarding the level of service given to them by the prime representatives of their brand.