Bad experience with Protofab bumpers - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WJ

Thread Tools Display Modes
Old 05-05-2013, 05:12 PM
anomic's Avatar
My Jeep: 2003 4.0L WJ
Join Date: Feb 2013
Location: Washington, DC
Posts: 30
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1582
anomic is on a distinguished road
Bad experience with Protofab bumpers

Bought KOR stealth bumpers front and rear for my lifted 2003 wj from Kevins off road along with some cut out bushwhacker flares from someone else. Bumpers are fabricated by Protofab of Arizona.

The bumpers were delivered a month late. Finish was terrible, bumpers arrived rusted, no jack holes in rear as advertised, front shackle mounts could not fit 3/4" shackles. After beadblasting and painting them I delivered them and my flares to my installer.

My installer, 10 locations, installing lifts, bumpers since 76, could not fit the bumpers. They contacted Mike Wiley of Protofab, he was derisive, dismissive and rude to my mechanic. He basically told them it was up to them to fit them.

Mike Wiley never answered one email or voicemail I left him.

Kevin of Kevins off road helped my mechanic with numerous calls,

As a metal fabricator with 30 years experience as well as a business owner, I will never understand the complete lack of ethics, pride of workmanship or the complete lack of concern on the part of Mike Wiley and Protofab.

It galls me that my beautiful rugged wj has Protofab laser cut into the gas tank skid plate for all to see, the very last thing I want is to encourage another jeep owner to do business with Protofab.

If you are considering purchasing a Protofab product please reconsider or consider yourself forewarned of shoddy build quality and a complete absence of customer service.

Reply With Quote
Sponsored Links
Old 05-08-2013, 05:52 AM
My Jeep: 2003 WJ
Join Date: Aug 2012
Location: Australia
Posts: 29
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1761
fester is on a distinguished road
Re: Bad experience with Protofab bumpers

That's a bugger to hear but the rig sounds good. Where are the pics.

I've just come across a similar issue on a smaller scale with the Blue Torch Fab DIY diff covers. Made my own rear as I have access to a waterjet cutter. Made it in 2 pieces, accurately bent it up and welded it out. don't have acess to same waterjet anymore so thought the front DIY cover from BTF would be easier and quicker and will match mine quite well. They do it in 5 pieces for some strange reason and all the bends are going to have to be tweaked before it fits together properly enough to be welded.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bumpers Hacksaw Interior/Exterior/Visual/Lighting 14 02-26-2013 04:31 PM
Bad,Bad Week for Ole Silver cheapjeep Grand Cherokee - WJ 12 01-05-2013 08:13 PM
help! srt8 bumpers jsusnaim Interior/Exterior/Visual/Lighting 1 07-27-2012 08:23 AM
Srt bumpers 856kid Interior/Exterior/Visual/Lighting 3 04-25-2012 11:08 AM
Srt bumpers SRTDZGN Grand Cherokee - WK 6 02-27-2010 02:16 PM

» Premium Vendor Showcase
Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 04:19 PM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.