Is it just Chrysler UK, or all Jeep stealerships the same?
In the course of trying to trace a wiring fault I removed the internal trim panel from the tailgate of my 2002 WJ 2.7CRD. Naturally, as always happens, a couple of the trim clips broke. Local accessory shops told me that these, if you want the exact part, are usually dealer specific. So I ring Meridien Majestic, Bournemouth UK, the local Chrysler UK dealer and describe, via chassis number and part location, exactly what I want. You would not believe their response: -
"We cannot supply just the clips. If the clips break when removing the panel from a customer's vehicle we would order, and fit, a complete new panel."
That is a verbatim quote.
I'm damned sure that nobody Stateside would stand for this idiocy. Are Chrysler US aware of what a load of tossers their UK counterparts are?
Please re-distribute this post anywhere you can think of where it may be seen by somebody who cares and can do something about it.