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Old 01-05-2011, 01:21 AM
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How long does it take to receive tracking information and/or your ordered parts?

I placed my order for the LED kit, other replacement LEDs on 12/23/2010 and I still don't have a tracking # or my parts? How long does it normally take you guys to receive your parts? I appreciate the quick responses but I am not hearing the right answers.
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Old 01-05-2011, 10:02 AM
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Re: How long does it take to receive tracking information and/or your ordered parts?

Keep in mind you ordered later in the holiday season so there is probably a delay because of that. I expect that is the only hold up. Send Steve a PM and he can most likely look up your order number and check the status.
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Old 01-05-2011, 11:18 AM
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Re: How long does it take to receive tracking information and/or your ordered parts?

send them an email to customerservice@xenondepot.com

ask fopr your tracking and other information.
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Old 01-08-2011, 03:13 PM
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Re: How long does it take to receive tracking information and/or your ordered parts?

I didn't receive a tracking# but my items showed up today. Can't wait to install everything.
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Old 01-08-2011, 09:53 PM
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Thumbs up Re: How long does it take to receive tracking information and/or your ordered parts?

Before and After....I purchased the dome kit and installed 921 blue LED for footwells. Experimented with the 360 LED to replace my tail lights however I need to install the pull up resistors to correct control/balance. The LED's are bright and I love them. Well worth the wait!!
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Old 05-27-2011, 03:03 PM
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Re: How long does it take to receive tracking information and/or your ordered parts?

theyre in canada and everything is sent ground, so there's no tracking and it takes about 10 days. I ordered monday the 16th and received my items friday the 27th
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