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  #109  
Old 08-30-2012, 09:39 AM
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Re: Xenon Depot Official Feedback Thread

Hi,

pics don't work.

Steve
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  #110  
Old 08-30-2012, 10:14 AM
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Before warm up:

After warm up:
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  #111  
Old 08-30-2012, 04:16 PM
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Re: Xenon Depot Official Feedback Thread

Hey bud,

I see what you mean (sort of) from the pics. It's really hard to say. If you were experiencing this with one side only then I would be intrigued but the fact that you are experiencing the exact same thing on both sides makes me think it's normal as the chances of you getting two bad bulbs is really really highly unlikely. Please send me a PM with your order number so that I can pull up your order and see what I can do.

Steve
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  #112  
Old 09-09-2012, 06:38 PM
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Re: Xenon Depot Official Feedback Thread

4300k Hids installed and loving them thanks XenonDepot.!
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  #113  
Old 09-10-2012, 10:34 AM
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Re: Xenon Depot Official Feedback Thread

Sweet! Thanks for taking the time to post up some feedback about the XenonDepot 4300k HID kit! If you take any pictures please post them up =)

Steve
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  #114  
Old 09-17-2012, 06:24 AM
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Re: Xenon Depot Official Feedback Thread

I'm looking to purchase some LED replacement bulbs (2 x 280003W, 1 x 230003, 1 x 230194W-360), but at $85 for postage just for 8 automotive light bulbs I just can't do it. The bulbs themselves are only $114. Are there any other postage options?
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  #115  
Old 09-18-2012, 10:43 AM
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Re: Xenon Depot Official Feedback Thread

Hey,

Please send me a PM with your full shipping address and what you are looking to order. I will see what I can do.

Steve
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  #116  
Old 09-21-2012, 06:30 AM
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Was told today that my order can't be sent to my post office box as the shipping company won't send to army post offices. I don't even know what that means. We have no mail delivery to houses, only PO boxes, and there's no army base for over 500km, so not sure where they got that idea.

On top of that, as a police officer, requesting images of ID cards and credit cards just screams of identity fraud. If you can't process my order without it I'll have to buy elsewhere. I've heard only good things about you, but I won't risk it.


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  #117  
Old 09-21-2012, 02:16 PM
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Re: Xenon Depot Official Feedback Thread

Hi,

For security reasons we always require identification for international orders. While this may deter some customers we have been burned in the past and will not ship internationally without any proof of ID. Having said that, I know that we have communicated on the board so I will go ahead and have your order processed. This is nothing against you personally.

Steve
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  #118  
Old 09-23-2012, 05:05 AM
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Hey Steve,

I totally understand that, and it's nothing personal against you either. It's just really embarrassing when cops become victims of crime so I don't like risking it. Thanks for understanding.

Rhys.


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  #119  
Old 09-24-2012, 10:19 AM
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Re: Xenon Depot Official Feedback Thread

understood completely! Thanks for your understanding.

Steve
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  #120  
Old 11-24-2012, 04:40 PM
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Re: Xenon Depot Official Feedback Thread

put my grey weathertech mats in today absolutely love everything about them! thanks once again for the amazing customer service, and a great product!
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