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Old 10-10-2014, 02:16 PM
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15,000 Mile Service

Hi all - Quick question:

I bought my vehicle (2013 Overland Hemi w/QD2) at Brigham Gill in Mass. I just called to set up an oil change and they said I should get my "15k service done now before the winter". So first off, is there such thing as a 15k service? I was told this would cost $350 and it includes the oil change, tire rotation/balancing, changing of the front/rear differential fluids, and a full system inspection.

I don't see this in the service manual (I see an inspection of fluids at 20k) and so I obviously said no thanks I'll just take the oil change for now. But the question is if the fluid change is actually required, or is that just shady dealer practice? I assume I need to change the rear differential fluid more frequently b/c the limited slip, but 15k???

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Old 10-10-2014, 02:19 PM
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Re: 15,000 Mile Service

Follow the service manual!


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Old 10-10-2014, 03:33 PM
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Re: 15,000 Mile Service

Thanks! That's definitely the plan, kind of aggravated that I can't trust the dealer you pay so much money to for the vehicle. Do they like repeat business? Not sure.
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Old 10-10-2014, 04:18 PM
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Re: 15,000 Mile Service

The service manager's performance isn't based on how many cars they sell, only what he puts in the till. My salesman said that he always fights with the service manager for telling people they need to change their oil every 3,000 miles. It's like two different businesses under one roof ... kinda sad.


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Old 10-10-2014, 05:48 PM
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Re: 15,000 Mile Service

Quote:
Originally Posted by bill_de View Post
The service manager's performance isn't based on how many cars they sell, only what he puts in the till. My salesman said that he always fights with the service manager for telling people they need to change their oil every 3,000 miles. It's like two different businesses under one roof ... kinda sad.


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$350?!!

Dunno about your area, but express lane oil changes are often free for the first few, as a sales courtesy. Even if not, they are typically the same as or cheaper than Jiffy Lube, etc.

And the Owners Manual [free download from jeep.com plus free hardcopy if you are the original owner] notes at every oil change.

- Change oil and filter. You can buy full synth changes in groups for about 40 a change... that includes the rest of these items from the OM.

- rotate the tires [some dealers also check alignment here]

- inspect battery, clean terminals, tighten as required

- If dipsticked, inspect auto transmission fluid [n/a with ZF's]

- Inspect brake pads, shoes, rotors, drums, hoses, parking brake

- Inspect engine cooling system protection and hoses [some will pressure test for free if asked]

- Inspect exhaust

- Inspect air cleaner if used in dusty or off road

OK, so it doesn't include front/rear differential fluids, but that is a 20K 2 year inspection only, change only for towing, off road, etc. Some dealers do recommend changing the fluids at about 60K, others 120K if there is mixed duty.
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Old 10-10-2014, 08:12 PM
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My first dealer tried selling me on a 15k maintenance too, rattled off some services and said it was around $500. I never could figure out what service schedule he was looking at because my '14 goes in 10k intervals. Sounded like shady dealer practice to me, so I changed dealers. Hopefully this more "small-town" dealer will be more honest.
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