Jeep Garage  - Jeep Forum banner

15 Overland gremlins

Tags
overland
9K views 41 replies 13 participants last post by  GraniteGrayNJ 
#1 · (Edited)
My 15 Overland started acting up Saturday. Took it out in the middle of the day in bright sunlight. Looked down and noticed the headlight icon on dashboard was lit up. Knob was on the auto mode so turned them on and off but they continued to stay on in auto. So I just turned them off and left it at that. Then went to store to pick something up. Come out and hit the tailgate button nothing happened so I touched the handle to open still nothing. So I go home with the windows down pull in driveway with car still running. Go to put the windows up nothing happens. No up or down try the back ones they work fine. Then just for curiosity I try the folding mirrors only drivers side folded. Now I'am really puzzled as to what's going on. I turn it off waited fifteen minutes go back turn key on and everything back to normal. No headlight icon windows and both mirrors work. Tailgate working with fob and handle. Have no clue as to what happened. Will see if it happens again. Only have 550 miles on it. Hopefully not a sign of things to come. I checked for any updates but the only one I found available for my vehicle is the 3/26/15 update but do not think that would help my issues. Has anyone else experienced these problems. ?
 
#6 ·
With the fault now clear, how much effort do you reckon the dealership will expend on it? I wouldn't waste a phone call, let alone a trip there.

Fingers crossed that it's just a once off bus error Dennis. If it returns, I'd try to get diagnosis before cycling the ignition.

Cheers,
Steve
 
#7 ·
It will take a few weeks for you to get your settings in your evic set and understand how all your features work.

You can download your OM from jeep.com or wk2jeeps.com in pdf.
I used this alot the 1st month or 2:)
 
#9 ·
Unfortunately problems like that just don't go away, even though we wish they would.


Since it is such low mileage I would bring it to dealer to record the problem. If it is a problem down the line it will be easier to argue if you can refer the problem since you got it.


I would reseat every fuse. And I would have grounds checked.
I'd also check for water in some of the common places. Like under drivers seat.


It could be as simple as one sensor going haywire.


Good luck.
 
#10 ·
Yeah that's the kind of thing that would always be on my mind after it happened. Obviously things don't just fix themselves so something is going on here. I'm at 750 miles on my new '14 Summit with no issues it's great, however I was tinkering and looking at things under the hood and like someone said above, just for grins push in all your fuses. I was surprised to see each and every single fuse was able to be pushed in a surprising amount. Even the larger fuses and relays as well. Might not be related whatsoever, but worth a looksy.
 
#12 ·
So far my 8 month old Overland has only had one problem that was cured by turning the ignition to off and back to run. My GPS was showing my Overland miles from where I was and even showed the Jeep going through the middle of a lake. About 1/3 of the value of a modern car is in the technology now. A lot of functions are software controlled. Just like your smartphone or computer, the programs sometimes need to be rebooted. If it happens again, take it to the dealer, but I suspect it's just a random event.
 
#14 ·
Well the gremlins have reared there ugly head again yesterday :( 3 times I went for a drive and everytime I parked and tried to close windows nothing happens. This is only for the front windows the rears work fine. Cannot figure it out called dealer to ask if there is any sort of self reset. He said absolutely not must be brought to dealer. I then asked if I disconnected battery for reset would that possibly help. He said I should never attempt to disconnect my own battery as I might do something terrible to my vehicle. I told him that doesn't the dealer need to do that sometimes to fix a problem. He said yes but we know what we're doing. He talked to me like I was a child playing with matches. I thought about telling him what was on my mind but held my tongue. I then thanked him for his useless answers and hung up. I will be disconnecting battery later today. If that does not help I guess it will be off to dealer as they know what there doing. Hope I don't seize my engine up.????


Sent from my iPad using JeepGarage
 
#15 · (Edited)
Well the gremlins have reared there ugly head again yesterday :( 3 times I went for a drive and everytime I parked and tried to close windows nothing happens. This is only for the front windows the rears work fine. Cannot figure it out called dealer to ask if there is any sort of self reset. He said absolutely not must be brought to dealer. I then asked if I disconnected battery for reset would that possibly help. He said I should never attempt to disconnect my own battery as I might do something terrible to my vehicle. I told him that doesn't the dealer need to do that sometimes to fix a problem. He said yes but we know what we're doing. He talked to me like I was a child playing with matches. I thought about telling him what was on my mind but held my tongue. I then thanked him for his useless answers and hung up. I will be disconnecting battery later today. If that does not help I guess it will be off to dealer as they know what there doing. Hope I don't seize my engine up.?de04?de04?de04?de04

Sent from my iPad using JeepGarage
I agree with your plan remove the battery cable leave it off for at least 30 minutes and reconnect. while doing that as mentioned above make sure all your fuses are seatted in the fuse box under the hood. Half of my fuses were loose and barely pushed in when i bought the jeep. If the battery reset fails take it to the dealer. Youd be surprised how many electric gremlins the battery reset will cure and how a dealer will rip into a car without even thinking to do that. It is a quick and easy thing to try and may save you a lot of drama at these clueless dealers.
 
#16 ·
Yep silver I just checked the fuses and guess what every single one was not seated. Pushed them all till I heard a click. Also have the battery disconnected as we speak. Hopefully this fixes my issues but not counting on it. Also when I hit the start button for acc or run I do hear a click coming from drivers side window controls. Does anyone else notice that. Not a very happy camper with a Jeep that has 781 miles on it. Auto part Vehicle Fuel line Engine Car



Sent from my iPad using JeepGarage
 
#17 ·
Yep silver I just checked the fuses and guess what every single one was not seated. Pushed them all till I heard a click. Also have the battery disconnected as we speak. Hopefully this fixes my issues but not counting on it. Also when I hit the start button for acc or run I do hear a click coming from drivers side window controls. Does anyone else notice that. Not a very happy camper with a Jeep that has 781 miles on it.

Sent from my iPad using JeepGarage
I usually take the negative terminal off of the battery under the passenger seat, not sure if there are any stray wires hooking into the positve terminal between there and battery or not, may want to check and be sure so you know you are getting a full reset. Negative does have some stray wire into it at the battery post. Hope it works for you.
 
#21 ·
Sorry, but I doubt disconnecting the battery will fix it.
I too would disconnect at the battery.
I would try to wait until it fails more routinely before bringing it in though.
If it's not failing when you bring it in, it's gonna be a needle in a hay stack to find.
 
#22 ·
Yea I did not think it was a cure all either. But I figured it was worth a shot. And like you say you know it won't happen at the dealership. It is a very strange problem though headlights turn on in auto mode in bright sun , only front windows do not work , only drivers side mirror folds , tailgate will not open or close. Now I see that the nav screen is starting to act up also powers up intermittently. So the problem seems to be spreading. I'am starting to wonder if all these problems stem from a bad head unit as almost all functions come from head unit. ?
 
#23 · (Edited)
Make sure when they check in your jeep that you have the service advisor enter every symptom you've been experiencing. Have him show you the service write up PRIOR to you signing anything. Double check the wording and if it's not to your liking have them edit and re-print. Trust me, in the long run you will be thankful you had it worded exactly as you described to us. Once you pickup your jeep make sure to get a copy of the closed service ticket.


Sent from my iPhone using JeepGarage
 
#24 ·
Yep thanks ant I intend to do just as you said. I just hope it is something that can be fixed without tearing my vehicle apart. I have tried some of those factory resets today. I actually thought I might have rectified the problem as everything was good for a few hours. But then all went downhill when I seen the headlight symbol on and the radio went dead. So I will be making an appointment in the morning.
 
#25 ·
My guess is a bad wiring hardness/connector.
I'd check for water in all the suspect places that have been reported, just in case.
Both compartments under seats.
Under Spare Tire etc.
Just a thought. Water can cause weird stuff to happen and some vehicles have had water issues with rear gate gasket or sunroof / AC drains not working correctly.
Most folks detect the water before any damage though.
 
#26 ·
With your roving gremlin scenario I wonder if you have a loose ground wire strap under hood on the fender well. They were a problem to some degree on early MY14 builds....good luck, rough luck on a new one...
 
#27 ·
Thanks 14 yes I have been scouring all the TSB's and any info I could find on possible causes. I went to dealer yesterday just as I parked everything stopped working so I thought they might have someone at least take a quick looksy. Nope spoke to service manager kind of a dick just blew me off and said bring it back for appt June 4. I told him windows are open and not working and it's supposed to rain. So he reluctantly walked over opened door and shook the rubber covering door wire harness. Of course nothing changed. Said will need to tear into it remove door panel possibly dash to get to BCM. Will probably need a few days to figure it out. I was not liking the sound of that I have seen the way they remove stuff at dealerships. You usually get the customary scratches broken clips and half ass assembly along with some new rattles and squeaks. So I'am desperately trying to fix this myself. I have been trying some reset tricks that I read about from the TSB's. So far today everything is good but I know it's only a matter of time. Keeping fingers crossed ?
 
#28 ·
Thanks 14 yes I have been scouring all the TSB's and any info I could find on possible causes. I went to dealer yesterday just as I parked everything stopped working so I thought they might have someone at least take a quick looksy. Nope spoke to service manager kind of a dick just blew me off and said bring it back for appt June 4. I told him windows are open and not working and it's supposed to rain. So he reluctantly walked over opened door and shook the rubber covering door wire harness. Of course nothing changed. Said will need to tear into it remove door panel possibly dash to get to BCM. Will probably need a few days to figure it out. I was not liking the sound of that I have seen the way they remove stuff at dealerships. You usually get the customary scratches broken clips and half ass assembly along with some new rattles and squeaks. So I'am desperately trying to fix this myself. I have been trying some reset tricks that I read about from the TSB's. So far today everything is good but I know it's only a matter of time. Keeping fingers crossed ��
Remove the DASH !! June 4th !!

That tone didn't sound good at all. I would try another dealer until you find one that feels comfortable. There can be drastic differences.
Don't worry who you bought it from.

A good technician will probe and test a lot and narrow it down BEFORE "tearing" things apart. A good technician puts things back together right too.

It's good you got it to fail for them.

Since the Jeep is so highly dependent on CAN bus it could be a bad CAN bus node screwing things up.

I highly doubt it will help, but did you try a Factory Reset on the radio. There could be some safety interlock thing that is messed up.
Hold Temp Up and Down on Drivers Side. Then Scroll to Factory Reset.
You will loose ALL settings on the Radio. And it will take some time to "configure itself". Don't panic, it will sort itself out but takes time. I think it re-downloads some things over it's cell connection. This is a real long shot. But it won't hurt at all. And I do it after each firmware update and has removed some gremlins. I swear it fixed my Advanced Collision Warning system, that didn't work at ALL until I factory reset the radio.
 
#29 ·
Actually under the dash right now looking for things. Yea not getting a warm fuzzy feeling from dealer. Especially service manager since he wants to rip into everything. I pulled the driver side window control all was good. Did the radio reset a few times already. Also put it back and forth into shipping mode looked promising until I went for a ride and problem returned. Checked the Neg grounding straps all good. Funny part about this is that it only happens when parked once out on the road everything is good. Never a problem when driving. I think it could be a faulty BCM. As that is what controls all the electrical functions of vehicle. I'am running out of things to check. Might have to bite the bullet and bring it in to dealer. Oh and the 2 dealers closest to me will not service a vehicle not purchased from them. As they are to overloaded with there own broken Jeeps. Makes me start to second guess my Jeep purchase. ?
 
#30 ·
Well after a little more investigation. I think I've found the gremlin. It seems to be the parking brake. Push pedal down everything stops. Release and everything works again. I can duplicate it at will. Cannot figure out why the brake would make this happen. One question if somebody could check for this for me. Does your radio go dark when you apply the parking brake. Mine does and sometimes comes back on sometimes stays off. I think I'am getting closer to my problem. Hopefully all this info will help dealer from going on a search and destroy mission. Thank you all for your help. :thumbsup:
 
#31 ·
Well so far today not one problem. I have avoided using the parking brake and everything is working as should be. I think there must be some sort of problem with the can-bus system when applying the parking brake. The dealer should be able to check the signals when I bring it in. I would still appreciate it if someone can verify something for me. With your vehicle running and radio on push down on the parking brake and tell me what happens to your radio screen. Does it go black and come back on. Or stays black,Or no effect at all. Just trying to gather as much info as possible. Thanks for any help.


Sent from my iPad using JeepGarage
 
#35 ·
Well so far today not one problem. I have avoided using the parking brake and everything is working as should be. I think there must be some sort of problem with the can-bus system when applying the parking brake. The dealer should be able to check the signals when I bring it in. I would still appreciate it if someone can verify something for me. With your vehicle running and radio on push down on the parking brake and tell me what happens to your radio screen. Does it go black and come back on. Or stays black,Or no effect at all. Just trying to gather as much info as possible. Thanks for any help.


Sent from my iPad using JeepGarage
Nice work !! narrowing it down.
I always try to do that, even though I should not have to, it's always worth going in more informed.

I've never used the Parking Break. Not once.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top