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View Poll Results: Your thoughts of your new Jeep
Great vehicle, love it!.. Would definitely purchase again! 206 59.88%
Good car. I like it so far. 61 17.73%
It's nice. I've had some early issues, but I'm happy. 47 13.66%
Eh.. Maybe a lil' underwhelming. But it's growing on me. 3 0.87%
It's ok. But it ain't nothing to write home about. 3 0.87%
Honestly, I'm kinda disappointed. Doesn't really live up to the hype. 15 4.36%
Those bums at JNAP need to ALL be fired! THIS THING IS F'N JUNK!!! 9 2.62%
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  #193  
Old 04-30-2013, 01:42 PM
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Re: 2014 GC OWNER'S Review

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Originally Posted by marosenb View Post
So I got my Jeep back a few hours ago. They replaced the left catalytic converter, and also had to do some work on the manifold. He said mechanically it all tested out.

For the electrical issues and the instrument cluster: There were four DTC's present in the ABS module. However, the cause for the DTC's was not present, so he said let's just hope it is something quirky that will only happen once.
He said the grounding issue had nothing to do with it.

On the happy side, I drove it home, and the engine sounded and felt even better than when I first picked it up. Breaks felt a little off to me, but I think it is just in my head now, based on what happened. She's going to need to give me a little time before I trust her fully.

And, it's back at the dealership. Car would not shift gears or accelerate over ~10 mph, check engine light came on. Pulled over, shut it down and restarted it, and the light was still on. I normally like being a positive guy, and I am trying to remain that way, but I have to admit this is trying my last nerve.

I am in talks with someone from Chrysler corporate.. waiting for a call back from them.
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  #194  
Old 04-30-2013, 01:50 PM
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Re: 2014 GC OWNER'S Review

Urrrggghhhhh... Mine's back at the dealership too. Left my wife and 5-year-old stranded. Shut itself off in the middle of the road. Second time in 338 miles that it's dead. Worked fine all weekend for me running errands, then totally freaked my wife out by dying in the road as she was headed for a doctor appointment. My last nerve is fried. Nothing like getting a frantic call from your wife with a kid in the car and you're 30 miles away and can't be there to help.
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  #195  
Old 04-30-2013, 05:15 PM
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Re: 2014 GC OWNER'S Review

sorry for the panic of dead stop in middle of road. Mine has been at the dealers for 9 days now. they still have no idea what to do, or fix. They tell me STAR hasn't gotten back with them yet. I would be real careful before shelling out $54,000 for a Summit. If i had to do it over, i would of waited until i knew they had the bugs worked out. The crazy thing is, they did a 33 mile quality assurance test on my vehicle before it left Detroit. You would of thought they might have caught some of the problems this vehicle is having, instead of just shipping it to me. I guess they wanted the cash and figured they would deal with the problems later. I would love to see the results from the Quality test, but that will never happen. I just have about 20 days to go, and i will be filling a case with my attorney for a refund. The BMW is looking better by the day. Jeeps just aren't what they used to be. So SAD!!!! And, the Jeep customer service hotline is horrible. They will tell you whatever, just to get you off the phone. If this was my company, i would be concerned about losing loyal customers. I have owned many Jeeps in my life and this is just ridiculous.
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  #196  
Old 04-30-2013, 05:49 PM
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Re: 2014 GC OWNER'S Review

I wanted to further point out that the dealership, mechanic and service manager have all been the BEST! they have tried their hardest to get this taken care of, and gone out of their way to make me comfortable while i am waiting for a fix. It is all on Chrysler. I would recommend my local dealership to anyone. They truly have the best customer service.
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  #197  
Old 04-30-2013, 06:09 PM
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Re: 2014 GC OWNER'S Review

That's excellent to hear. Does that dealer sell any other brands besides Jeep maybe? :O

I just can't believe these wonderful vehicles can be ruined by all these quality issues. It's such a damn shame. We LOVE the vehicle, but just cannot abide the car shutting down in the middle of the road. This is why we walked away from VW years ago -- we loved the cars, but they were in the dealership every other week it seemed. Then we went to Subarus, Mazda, Saab, Acura and had excellent experiences with all of them. This is the first time in 15 years or so that we have run into quality control issues. I really wanted to believe in Jeep/Chrysler, but honestly at this point, I would never recommend them to anyone, even if Jeep does figure out what's wrong with my GC. That's where I'm at right now. I will be keeping my 2002 Wrangler though, which has been wonderful.
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  #198  
Old 05-01-2013, 06:44 AM
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Re: 2014 GC OWNER'S Review

I've bought MANY new vehicles in my lifetime...both foreign and domestic (this is my first domestic again after 14 years), but I've NEVER had a warning light go on while driving the new vehicle off the dealers lot. Luckly my Jeep wasn't hard to fix, and it was done quickly. I still can't believe though that no one at the dealership didn't know about the warning light. To think I was driving around for a almost a week with no seat airbag for the passenger!



I would say though that the customer service at the foreign dealerships (Subaru, Nissan, Toyota) is light years ahead of the domestic dealerships. The "loaner" I was given for instance while the dealership fixed my Jeep...not only was it the smelliest vehicle I have ever been given (reeked of smoke & ash), but the front rotors were so warped that I had to keep my highway speeds low fearing a panic stop.
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  #199  
Old 05-01-2013, 07:32 AM
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Re: 2014 GC OWNER'S Review

I was supposed to pick up my 2014 Summit today but due to a schedule conflict I will be picking it up tomorrow. It was just delivered to the dealership on Tuesday. I'm supposed to be taking a trip with it this weekend to go camping. After reading this thread I'm starting to get a little nervous ! What am I in for ?
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  #200  
Old 05-01-2013, 08:20 AM
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Re: 2014 GC OWNER'S Review

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I was supposed to pick up my 2014 Summit today but due to a schedule conflict I will be picking it up tomorrow. It was just delivered to the dealership on Tuesday. I'm supposed to be taking a trip with it this weekend to go camping. After reading this thread I'm starting to get a little nervous ! What am I in for ?


Please, keep in mind that the people who got wonderful, working vehicles are out enjoying them. If my vehicle was working, I would have made one post about how great it is and moved on. Am I mad about what happened? Yes. Do I think there is a widespread issue with all Jeeps? No. Chances are, your summit will work out great, and you will be very happy. I hope that is the case for you.
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  #201  
Old 05-01-2013, 08:37 AM
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Re: 2014 GC OWNER'S Review

Just to balance out the reports, I've now had my '14 Summit V8 for two weeks with zero problems. I did a three day 2,000km trip last week which also involved some semi-serious off roading. Every system in the vehicle was put to the test including low range, hill descent control, all height settings, emergency brake alert (whew! - it saved my ass), and I love the adaptive cruise control. Highway cruising in this vehicle superb, and I'm getting about 21mpg (80% highway, 20% in town).

My only issue is that it won't download my phone's address book (Samsung S3).

Otherwise, having come from a 2012 Mercedes ML350 I can say that the Summit is in many ways a superior car. And by the way, the Mercedes had a couple of problems that required dealer visits in the first few weeks, while so far the JGC has had none.

Michael
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  #202  
Old 05-01-2013, 09:01 AM
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Re: 2014 GC OWNER'S Review

I've had mine with zero issues. I have a little over a thousand miles on it and it is great. I am currently in Chicago. Drove here from Atlanta and it was the best road trip I have had. Adaptive cruise control is awesome! Coming from a wrangler unlimited, which I loved, and being a jeep guy, this truck has been the best I've owned. Uconnect has had no issues and no flaws on the outside. I am a very happy GC owner!
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  #203  
Old 05-01-2013, 11:45 AM
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Re: 2014 GC OWNER'S Review

I got my iPhone working with the notification system in the car and it read me my first text today! It was super cool.

I'm LOVING the truck. Call it a mid-life crisis or whatever, but it feels nice to be driving it. My wife can drive the sedans. I'm a truck man.
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  #204  
Old 05-01-2013, 11:58 AM
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Re: 2014 GC OWNER'S Review

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I got my iPhone working with the notification system in the car and it read me my first text today! It was super cool.

I'm LOVING the truck. Call it a mid-life crisis or whatever, but it feels nice to be driving it. My wife can drive the sedans. I'm a truck man.
I love mine too. My gf gets to drive the sedan now. I feel like a lot of guys are calling this JGC their "mid life crisis"... I can't imagine what I'll be buying at mine. I'm only 25, still have time I guess for the red corvette or shelby mustang. Right now I love this Overland.
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