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  #37  
Old 02-10-2016, 09:43 PM
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Re: 2014 Gear Shift Confusion investigated by Feds

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Originally Posted by 5-9-L View Post
NHTS investigating 2014 JGC for possible recall/fix to minimize user confusion, 130 accidents, 30 injuries, 856,000 vehicles. Any guesses as to how many of the user issues were operator error? See:
Feds Find Fiat Chrysler Gear Shifters Can Confuse Drivers - ABC News
Really?

Quote:
"This function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine continues to run after an attempted shut-off," investigators wrote.
People don't recognise that the engine didn't shut down when they hit the on/off button? Weird! Even getting it into park isn't that hard, just push it all the way forward.

I get that going from D to R can be a bit hit and miss, but finding P is a bit of a no brainer....

edit: reading the nhtsa complaints they mostly state that they thought they had put it in P, but it was instead in R, and that in some cases they found they had to hold the shifter in P position for 1 sec or so for it to register it was in Park, otherwise it would default back to R. I haven't seen this in my car, but perhaps the behaviour in the 3.6 gas cars is different?

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  #38  
Old 02-10-2016, 10:06 PM
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Re: 2014 Gear Shift Confusion investigated by Feds

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Originally Posted by silvermax04 View Post
The wording in that article sounds like it could be getting bad enough that they maybe headed in the direction of a recall. That would be interesting on how they solve that one? replace it with the 2016 setup? that would be a bit costly but who knows.
My guess is it will be a software change that automatically puts the car in P if the drivers door opens.....
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  #39  
Old 02-11-2016, 07:08 AM
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Re: 2014 Gear Shift Confusion investigated by Feds

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Originally Posted by Benn0 View Post
edit: reading the nhtsa complaints they mostly state that they thought they had put it in P, but it was instead in R, and that in some cases they found they had to hold the shifter in P position for 1 sec or so for it to register it was in Park, otherwise it would default back to R. I haven't seen this in my car, but perhaps the behaviour in the 3.6 gas cars is different?
My parents, who are senior citizens, own a Chrysler 300 with the same shifter and have no complaints. They believe you have to learn your car and you won't have any issues. Anytime you acquire a new peace of technology you should spend time with it to familiarize yourself with it's idiosyncrasies. Of course this doesn't mean that others aren't having legitimate glitches, but most of these problems, I believe are user error.
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  #40  
Old 02-11-2016, 08:11 AM
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Re: 2014 Gear Shift Confusion

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Originally Posted by Hemispin View Post
"Agency tests found that operating the center console shift lever "is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection,"

Apparently, people don't understand what the "P" means on the shifter, or the dash display. FFS. Like the old saying goes, you can lead a horse to water, but you can't make him drink it. Pay attention people!! If you can't take the time to verify whether or not you're in PARK before exiting your expensive, 5000 pound vehicle, YOU SHOULD NOT BE DRIVING!!! This is just ridiculous.
I feel that the "Visual feedback" applies in two ways - both on the shifter and the instrument panel. The latter I rarely ever notice while operating. More so, its never commanded my attention, in almost every vehicle i've had/ driven before this, the dash has sat the PRND (2.1..whatever depending on the vehicle) right there in the middle or middle bias, I found it odd the '14 sat it to the far right. The shifter is something they really cant visually fix. PRND is there and like a benz with the column shifter, once it moves it pops back into place.... Aside from park of course (which in benz and bmw are distinctly different operations not to confuse the operator).

If anything, the decision to incorporate an electronic shifter (was one present in the 11-13?) was an advancement for FCA. The problem is, it ended up being a bad remake in essence, blending too much old with new which ultimately confused people who's muscle memory has been developed over the years, thus creating a bias when learning the new method.

Sure, its not everyone, but the point is that enough people have pointed out an obvious design flaw.
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  #41  
Old 02-11-2016, 08:52 AM
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Re: 2014 Gear Shift Confusion

Folks, don't lose sight of the fact that, by definition, half of the people out there have less than average intelligence. The fact that some people, even most people (including those who are smart enough to find their way onto this board), can figure out how to use something appropriately and safely does not translate into its being a good or safe design for use by the general population.
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  #42  
Old 02-11-2016, 05:07 PM
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Re: 2014 Gear Shift Confusion investigated by Feds

Quote:
Originally Posted by GreenGreySS View Post
My parents, who are senior citizens, own a Chrysler 300 with the same shifter and have no complaints. They believe you have to learn your car and you won't have any issues. Anytime you acquire a new peace of technology you should spend time with it to familiarize yourself with it's idiosyncrasies. Of course this doesn't mean that others aren't having legitimate glitches, but most of these problems, I believe are user error.
Yep, but I wonder if there is an actual issue with some shifters in some models, where P isn't holding unless you hold the shifter in place for more than a second. That isn't what happens in my ecodiesel, but perhaps there are some out there that aren't functioning in the same way as the rest....
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  #43  
Old 02-11-2016, 05:17 PM
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Re: 2014 Gear Shift Confusion

I still am of the opinion that people get out of cars when not in park quite often (not the same people often, just an often occurrence) --- we all know people that have done that --- and most of the time they catch it without an accident. But occasionally they don't and the car goes rolling. Heck, that happened to a school bus that killed a school principal recently in the news. My gut is telling me that the new shifter is being scapegoated for these accidents when in fact statistically the accidents are the same as with the old shifter. Just my hunch. Now if the accident rate is 10x's more, then I would be wrong. But people with the old shifter have nothing to blame but stupidity or in a hurry....but with the new shifter it is easy to point the blame on it even if would have happened regardless due to user error.
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  #44  
Old 02-11-2016, 05:17 PM
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Re: 2014 Gear Shift Confusion

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Originally Posted by BubbaATL View Post
Folks, don't lose sight of the fact that, by definition, half of the people out there have less than average intelligence. The fact that some people, even most people (including those who are smart enough to find their way onto this board), can figure out how to use something appropriately and safely does not translate into its being a good or safe design for use by the general population.
It has nothing to do with intelligence. In fact it may be that intelligent people who have accomplished a lot have developed some fast ways to multitask that this selector cannot accommodate. It requires them to regress to a slower method of operation demanding visual confirmation where intelligent people have relied on position/feel to control their vehicle , and therefore they can keep visual focus on what is occurring outside the vehicle. Very useful for self preservation in an emergency.
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  #45  
Old 02-11-2016, 05:36 PM
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Re: 2014 Gear Shift Confusion

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Originally Posted by NorthstarSRX View Post
It has nothing to do with intelligence. In fact it may be that intelligent people who have accomplished a lot have developed some fast ways to multitask that this selector cannot accommodate. It requires them to regress to a slower method of operation demanding visual confirmation where intelligent people have relied on position/feel to control their vehicle , and therefore they can keep visual focus on what is occurring outside the vehicle. Very useful for self preservation in an emergency.
Thanks. That makes me feel better about how stupid the damn thing made me feel the whole two weeks I rented one last summer.
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  #46  
Old 02-11-2016, 05:52 PM
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Re: 2014 Gear Shift Confusion

Quote:
Originally Posted by BubbaATL View Post
Thanks. That makes me feel better about how stupid the damn thing made me feel the whole two weeks I rented one last summer.
POINT BLANK, IT IS NOT INTUITIVE, period ! I test drove a 2015 G.C. late last year and also had the NEED to have to look down at the Damn thing to verify that it was indeed in the position I wanted to GO. EVERY TIME !

Some GOOD points though about PEOPLE being in such a DISTRACTED state for what ever cell phone reason (ha ha) they can't even take a nano second to look at their 5 or 8.4 screens (if have the backup camera option) - Oops, I'm in reverse ?

THIS is a Mechanical Failure of design stupidity, and a People Failure to not do their homework - read the manual, and "just do it" !
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  #47  
Old 02-11-2016, 06:43 PM
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Re: 2014 Gear Shift Confusion investigated by Feds

It's easy to use for me lol can't believe how many people don't understand how it works.
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  #48  
Old 02-11-2016, 07:27 PM
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Re: 2014 Gear Shift Confusion

I love mine! The only slight annoyance after 17 months of ownership is going from D to R in a hurry (like when making a parking maneuver) still takes a little more concentration than I would like.
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