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  #13  
Old 02-27-2014, 10:57 AM
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Re: 2014 Reliability Question

I too need some affirmation. I've driven a 4Runner (bought new) since 2005. It's absolutely flawless and even the factory tires lasted to 80K. So after 140K miles I decided to go shopping for another 4Runner and oh my are the new ones ugly and spartan! It only gets worse as you move inside with cheap plastics apparantly modeled after my kids transformers. The JGC has now way outclassed Toyo on several fronts. I only worry about reliability. Likewise losing the rear flipper window is a big deal. I mean Jeeps and Toyos and such are about the outdoors right? I can't recall the number of times I've needed the rear window opening for fishing poles, camping gear or even trips to the grocery story (think 2-liters or a gallon of milk dropping to the ground) and no way do I have the garage space to open the liftgate say....during a downpour. Oh well, I suppose there are solutions, but I don't want to have less faith in a jeep with 0 miles versus the Toyo with 140K.
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Old 02-27-2014, 10:58 AM
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Re: 2014 Reliability Question

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Originally Posted by bill_de View Post
My March 13 build Overland w/V8 and Off Road 2 package has been pretty solid. I had one problem (warning lights all lighting) which did not effect driving and was ultimately fixed with a software update. I had one mechanical problem (bad wheel bearing) which was repaired with a replacement part.

The first issue was related to all the new technology and would be fixed by now no matter what the build date. The second issue was not related to year, make , or model. The bearing manufacturers supply multiple brands and sometimes one goes bad.

There have been a good number of updates to address issues that affected the GC's. Not every vehicle needed every update because not every vehicle had the issues being addressed. Since some/(all?) components are programmed in the factory where they are built, not necessarily on the assembly line, the dealer should hook the car up and check for updates before delivery.

There are still some issues (mostly inconveniences) being reported be a number of folks, and a couple of more serious issues being reported by a relatively few people.

IMHO - Jeep has gotten the big stuff taken care of nicely. They do need to do some work on the small stuff.

Coming up on my Jeep's first birthday in 2 weeks, I have no regrets.


---

Thanks for the information. So to clarify, when I pickup the vehicle at delivery I should check to ensure 1) All latest updates are applied and 2) Go for a very long test drive to ensure no shimmy issues or other odd things. Outside of that I assume I should be good to go. Thanks for all the feedback, it is just hard to judge reliability as I can't find much for the 2014 yet.
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Old 02-27-2014, 11:05 AM
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Re: 2014 Reliability Question

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Originally Posted by OutsiderWV View Post
Hello all,

I am considering purchasing a JGC this weekend or next and have done quite a bit of research on this forum and various other websites. I am very excited about ordering one this weekend, however upon reading so many issues I have become somewhat cautious now.

I know that initially, there were some issues with the 2014 pertaining to the tranny and its shift points, the uconnect system (freezing, etc.), electronics, and vibrations in the tires/suspension (all tires/wheel sizes).

I am hoping that I can get some advice and feedback within the forum that can help shed some light to if these issues still exist or if they have largely been eliminated with current production 2014's.

The JGC I am considering is the 2014 Limited, 4x4, with the 8.4AN (No other options).

Thanks in advance and talk me into ordering it this weekend
dont worry about the problems its under warrenty test drive the jeep and if you fall in love with it buy it !! if the build date is in 2014 more than likely the bugs will be fixed already, i am very happy with mine glad i got it its the best suv i ever owned in my life i love it !!!

if you have the cash get the loaded overland version you will be very pleased, my limited is ok but i hear the overland and summit is top of the pick !!

oh and my jeep has 17k miles now they updated my uconnect and fixed the early build problem.
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  #16  
Old 02-27-2014, 11:11 AM
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Re: 2014 Reliability Question

My Overland has a build date of Mid August. The only problem that I've had is a random red screen warning that the vehicle phone needs updating. This did not cause any problems in the operation of the vehicle or phone interface and was easily fixed at my first oil change with a software(firmware??) update. I was coming from 3 Explorers and 1 Edge which were all fine vehicles. I went to Jeep because I loved the design and my brother-in-law has bought a bunch of them and vouched for their dependability. So far after 7000 miles I'm completely satisfied and love my Jeep Grand Cherokee. Don't be scared, go for it--CE
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  #17  
Old 02-27-2014, 11:40 AM
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Re: 2014 Reliability Question

Quote:
Originally Posted by OutsiderWV View Post
Thanks for the information. So to clarify, when I pickup the vehicle at delivery I should check to ensure 1) All latest updates are applied and 2) Go for a very long test drive to ensure no shimmy issues or other odd things. Outside of that I assume I should be good to go. Thanks for all the feedback, it is just hard to judge reliability as I can't find much for the 2014 yet.
OutsiderWV, definitely give it a several mile drive at 65/70MPH to verify the shimmy issue isn't present. All the other issues are primarily software related and could be easily rectified via update or with time if a solution isn't built yet. The shimmy issue if present, can be something simple like road force balancing or the more complicated (unresolved) chassis basis. Do not accept the vehicle until vibration or shimmy issues (if present) are resolved. If it isn't present on your first drive, you'll be good. I have had my (replaced - for shimmy) JGC since October with zero issues requiring a separate trip to the dealer. I still take updates when I go for an oil change, but nothing forcing me to go.
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  #18  
Old 02-27-2014, 11:40 AM
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Re: 2014 Reliability Question

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Originally Posted by Raptor Rage View Post
dont worry about the problems its under warrenty test drive the jeep and if you fall in love with it buy it !! if the build date is in 2014 more than likely the bugs will be fixed already, i am very happy with mine glad i got it its the best suv i ever owned in my life i love it !!!

if you have the cash get the loaded overland version you will be very pleased, my limited is ok but i hear the overland and summit is top of the pick !!

oh and my jeep has 17k miles now they updated my uconnect and fixed the early build problem.
My Overland V8 was built in May.
It had a few issues, all pretty much minor, all with available updates to resolve.

However, ANY car, of any make, can have problems or individual vehicle defects.

The most important resource you will have is a dealer who is interested in your good will and will go to bat for you if there is anything wrong.

They will also do their best to keep you from just driving off the lot right away and will wait as you go thru an extensive inspection of every little bit of the vehicle
including under the hood and even under the vehicle--to make sure you are happy
and may just recommend them to someone else.

A dealer can lose more sales from 1 unhappy customer than from half a dozen happy ones--and the ones in it for the long term are aware of this.

Unfortunately these dealers do tend to have backed up service schedules even if they
have huge service areas.

If the dealer has a showroom bigger than their service area, they have announced their priorities.

A/C blowing hot? Never seen it.
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Old 02-27-2014, 12:03 PM
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Re: 2014 Reliability Question

The major thing when I found on mine were some mis adjusted body and interior panels that the dealership fixed, the transmission shifts decent but I still get a harsh downshift when stopping on occasion (I need to take it into the dealer for the latest update). Mine was an August 2013 build if that helps. Now having said this my 2010 Highlander had it's share of issues but none major.

My advice give the vehicle a good test drive, walk around it and examine things like body panel fit and interior panels also. Though a lot of Jeep owners have had good luck or just some issues with uconnect you never know and best to be thorough during the walk around. You may find nothing or something simple that a good detailing will correct but best to be safe.
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  #20  
Old 02-27-2014, 12:15 PM
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Re: 2014 Reliability Question

Quote:
Originally Posted by Toyo View Post
I too need some affirmation. I've driven a 4Runner (bought new) since 2005. It's absolutely flawless and even the factory tires lasted to 80K. So after 140K miles I decided to go shopping for another 4Runner and oh my are the new ones ugly and spartan! It only gets worse as you move inside with cheap plastics apparantly modeled after my kids transformers. The JGC has now way outclassed Toyo on several fronts. I only worry about reliability. Likewise losing the rear flipper window is a big deal. I mean Jeeps and Toyos and such are about the outdoors right? I can't recall the number of times I've needed the rear window opening for fishing poles, camping gear or even trips to the grocery story (think 2-liters or a gallon of milk dropping to the ground) and no way do I have the garage space to open the liftgate say....during a downpour. Oh well, I suppose there are solutions, but I don't want to have less faith in a jeep with 0 miles versus the Toyo with 140K.
We had the same problem with not being able to open the liftgate in the garage. Our solution, back it in. Worked for us maybe it would for you as well.
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  #21  
Old 02-27-2014, 12:36 PM
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Re: 2014 Reliability Question

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Originally Posted by jrog28 View Post
We had the same problem with not being able to open the liftgate in the garage. Our solution, back it in. Worked for us maybe it would for you as well.
We have the same issue. The "solution" has been to open the garage door. My wife is not very good at backing in the garage. The lack of flipper glass is the biggest disappointment that I have in terms of features. I don't understand why Jeep would have dropped that option. Having the rear glass open was a great feature on our old Jimmy, especially when fully loaded. All in all, I think that from a utility point of view, that smaller vehicle was better for hauling things in the back than our new Grand Cherokee. The load floor was perfectly flat all the way to the front seats, with almost no gap between the front seats and folded down rear, and the more upright rear hatch allowed you to load larger items in the rear without worrying about the window. I guess the Grand Cherokee is more about luxury than utility. Oh well. We still like it a lot!
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  #22  
Old 02-27-2014, 01:09 PM
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Re: 2014 Reliability Question

Quote:
Originally Posted by OutsiderWV View Post
Thanks for the information. So to clarify, when I pickup the vehicle at delivery I should check to ensure 1) All latest updates are applied and 2) Go for a very long test drive to ensure no shimmy issues or other odd things. Outside of that I assume I should be good to go. Thanks for all the feedback, it is just hard to judge reliability as I can't find much for the 2014 yet.
And if you are so inclined, say a little prayer.

Other than that, you've got it covered.


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  #23  
Old 02-27-2014, 01:47 PM
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Re: 2014 Reliability Question

Quote:
Originally Posted by OutsiderWV View Post
Thanks for all the input so far guys. Question on the post above, if ordering the vehicle (which is what I plan to do), wouldn't the build date be early March 2014? Also, with the build I am looking at it would be the 18" rims. Is the shimmy issue as common in that tire size or does it matter. Also for the shimmy issues, will a test drive at 60 - 75 mph find it as I inspect before final signoff?

Also, is the Uconnect system and related issues largely worked out at this point?
If you're ordering you'll be fine.

Yes, Uconnect is ok for "most" folks. The Radio Hardware was upgraded around July-ish, I think. I know it was upgraded, but not sure when.

I was lucky and not had the Shimmy Issue. But yeah, I would definitely take it on the highway before accepting. Problem is, if it has it, it can be a real headache for some to get it fixed. I've had 3 sets of tires on my Jeep and all were fine. Yet folks with the problem will have it road forced balanced, swap wheels etc. and still have the issue. All I can think of is some builds are more sensitive to slight imbalance than others, because a balance eventually fixes it.

Check all Body Panel Alignments (much much better than it was).

Older Built models have older ABS system that does not do Stop and Go with ACC option. Also, IMHO, had a bogus ABS Can Bus Control module that they hacked around with massive Software update (infamous xmas tree bug). I squeaked by this one by a rats hair.
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  #24  
Old 03-01-2014, 09:29 PM
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I will start by saying that I believe that all manufacturers have bad day's and my 2014 Overland was built on one of those day's. mine has been in the shop for over 30 days in 7 months in my state that is a lemon. When I was around 20 days in the shop after I thought they had fixed my car my Chrysler rep gave me a lifetime Maxcare 0 deductible warranty for my troubles. Unfortunately my troubles have continued and now I am left with a choice to lemon the car or not. I will say this if I do lemon this Jeep I will get a new one, I love my car even though it doesn't like me much.

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