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  #37  
Old 07-27-2016, 05:58 PM
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Re: 2015 HA Lemon Tried to Kill Me

Keep us updated.

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  #38  
Old 07-27-2016, 09:28 PM
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Re: 2015 HA Lemon Tried to Kill Me

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Originally Posted by antsjeep View Post
Find a local zone manager (higher power than Customer Care) they have the power to get you out of that Jeep right away. Once they review your case it will be a no brainer.
I had a very similar experience to OP. Jeep would die in traffic. Nothing will shake you like losing your faith in your vehicle to get you where you need to go, especially in traffic.

In my case, the local zone manager told the CHRYSLER rep, "he'll get a new vehicle over my dead body - this is a simple warranty claim - we'll keep fixing it until it's fixed," or something along those lines. I had to get a lawyer involved.

In NY at least, even though the law is clear on what constitutes a lemon, you don't have to satisfy all the requirements. A lawyer can start working on your behalf even before that happens.

Good luck! We're trying again after our horrible MY2014 experience, but we stepped away for a few years because someone else going through what I went through got another bad one when Chrysler swapped his out. Two bad ones in a row. I know it was probably rare, but I couldn't risk it. I think by now they've ironed out a lot of those issues, and you probably just got what everyone else gets when they get a bad one - lemons happen.

But man, I feel ya. BTDT.
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  #39  
Old 08-16-2016, 01:26 AM
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Re: 2015 HA Lemon Tried to Kill Me

Don't remember if I posted this before but I sent a polite but stern certified letter addressed to the CEO about my Lemon. A week later I got a call from someone (don't know his rank in the company) and was offered MSRP to MSRP + $3,000 on my replacement. My 2015 HA was 50,880 and I now have 53,880 to spend.

Last Friday I gave my local dealer an order for a 2017 Summit 3.6L, Ivory 3 coat, black interior, with the Cali Platinum package. I think it will still cost me @ $2,500 which isn't bad for a 2015 HA to 2017 Summit swap. Still rather have a 2017 HA but don't know when or if it will be available this year. I went with the platinum package and will later decide if I black it out.

The dealer called me today and told me that a VIN has already been assigned to my car and that it has been placed at the front of the production line.

Now the wait.....
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  #40  
Old 08-16-2016, 10:51 AM
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Re: 2015 HA Lemon Tried to Kill Me

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Originally Posted by FireRN View Post
Don't remember if I posted this before but I sent a polite but stern certified letter addressed to the CEO about my Lemon. A week later I got a call from someone (don't know his rank in the company) and was offered MSRP to MSRP + $3,000 on my replacement. My 2015 HA was 50,880 and I now have 53,880 to spend.

Last Friday I gave my local dealer an order for a 2017 Summit 3.6L, Ivory 3 coat, black interior, with the Cali Platinum package. I think it will still cost me @ $2,500 which isn't bad for a 2015 HA to 2017 Summit swap. Still rather have a 2017 HA but don't know when or if it will be available this year. I went with the platinum package and will later decide if I black it out.

The dealer called me today and told me that a VIN has already been assigned to my car and that it has been placed at the front of the production line.

Now the wait.....
Beautiful! Now that's how I would expect Chrysler to handle a case. Even though it took you writing the CEO, at least you're being taken care of. I think a swap from the 2015 to the 2017 is worth it just for the new shifter. Every time I get in our 2016 I'm grateful that Chrysler put the new one in.

Keep us posted!
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  #41  
Old 09-07-2016, 09:18 AM
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Re: 2015 HA Lemon Tried to Kill Me

I signed a gag order with FCA so all I can say is, "it's finally over".

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  #42  
Old 09-07-2016, 11:21 AM
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Re: 2015 HA Lemon Tried to Kill Me

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I signed a gag order with FCA so all I can say is, "it's finally over".

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Beautiful looking vehicle.

I'm guessing you found no major issues with the new one.
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  #43  
Old 09-07-2016, 11:54 AM
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Re: 2015 HA Lemon Tried to Kill Me

Lets not call them major :-)

They had to replace the power door lock switch on the front passenger side. There is a stain on the retractable sunroof cover that they will try to clean or replace. And the sunroof glass, we'll see for yourself.

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  #44  
Old 09-07-2016, 12:35 PM
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Re: 2015 HA Lemon Tried to Kill Me

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  #45  
Old 09-07-2016, 03:11 PM
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Re: 2015 HA Lemon Tried to Kill Me

Purdy Ride! 'Glad you got it in-hand now, even with the "little things" that I'm sure will be addressed.
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  #46  
Old 09-14-2016, 08:28 AM
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Re: 2015 HA Lemon Tried to Kill Me

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Originally Posted by FireRN View Post
Lets not call them major :-)

They had to replace the power door lock switch on the front passenger side. There is a stain on the retractable sunroof cover that they will try to clean or replace. And the sunroof glass, we'll see for yourself.

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Seriously...you went through all that crap with your previous Jeep and now this? Did you see the vehicle before taking delivery or was this take it or leave it deals?
I would be pissed....
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  #47  
Old 09-14-2016, 10:21 AM
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Re: 2015 HA Lemon Tried to Kill Me

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Seriously...you went through all that crap with your previous Jeep and now this? Did you see the vehicle before taking delivery or was this take it or leave it deals?
I would be pissed....
They fixed everything plus a free 0 deductible Maxicare. I'm fine with that.
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  #48  
Old 09-14-2016, 10:29 AM
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Re: 2015 HA Lemon Tried to Kill Me

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They fixed everything plus a free 0 deductible Maxicare. I'm fine with that.
Damn. Zero deductible MaxiCare? I think I'd be planning to keep that one forever!
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