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  #1  
Old 03-02-2015, 09:41 PM
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22 Day's - 2 Hours - 17 minutes

I have recently bought two 2015 Jeep Grand Cherokee Altitude's ,right before Christmas. His and Her's Jeeps. Because she wouldn't let me drive hers.

Billet Silver for me, and White for the Mrs.

On February 9th 2015, it was a wet, cold, freezing rain type of night, as I was driving home from work. Long story short I rear ended a Honda Pilot at about 3-5 miles per hour and did 6k + of damage to the front end of the Jeep.


Here I am 22+ day's later, and Jeep has now just left body shop to the Jeep Dealership, because the body shop can't fix the air conditioner lines etc. wtf??

I call the body shop, and ask them when I can pick up my Jeep? He tell's me ,we hope before Friday at the end of the week. I told him that they have almost had my jeep longer then I owned it, and you said same thing last week.

He then told me, that there was a problem when they drove it to the dealership, and that they had to pull over due to the jeep overheating. I was like.. WHAT??? Why didn't you flat-bed it? This is a brand new Jeep with less than 3,000 miles on it. Now you tell me it is overheating? WTF did you do to it???

Where is the Jeep now, what dealership??
I call the dealership and pose as the Bodyshop to ask what did they find out. They tell me, well the two that dropped it off told me it was overheating leaking fluids and making loud mechanical engine noises from under the hood. - So I am glad you called because, after you dropped it off we wanted to make sure that we could begin working on it, Radiator, Power steering pump was bone dry, and large air pockets in the radiator/hoses,etc. I told them to do what ever it takes to make it like new again, due to the customer is pretty upset already.

Now at this time I flew off the handle to an email to my insurance company telling them that the body shop may as well take ownership of the Jeep because they drove it when it was overheating and I never gave them permission to drive it. And I would never sign off on the Jeep because no matter what it is more than likely fubar'd.

I need everyones help on telling me my options on what you would do, what I should do... etc.

I am already looking at 2015 Overland's ,because I just can't even think about taking back the Jeep after this.
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  #2  
Old 03-02-2015, 10:08 PM
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Re: 22 Day's - 2 Hours - 17 minutes

Jesus so it overheated when those idiots DROVE it to their shop and they got the bright idea to DRIVE it to the dealership? Beyond words..
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Old 03-02-2015, 10:41 PM
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Re: 22 Day's - 2 Hours - 17 minutes

Greetings,

At this stage, since you notified your insurance carrier, get their legal opinion first.

For the JGC to overheat means they missed something in their preliminary assessment of the damage. It could be electrical wiring being disabled that interacts with the cooling system.

Being that this is a 2015, common sense says for the body shop to call Jeep first and get their take on the damage scenario instead of John Wayne time. Based on this, your carrier should be able to file a claim against the body shop if it falls into Maryland's laws.

Good luck.

Best for now.
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Old 03-03-2015, 02:03 AM
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Re: 22 Day's - 2 Hours - 17 minutes

Quote:
Originally Posted by JeepRideG View Post
I have recently bought two 2015 Jeep Grand Cherokee Altitude's ,right before Christmas. His and Her's Jeeps. Because she wouldn't let me drive hers.

Billet Silver for me, and White for the Mrs.

On February 9th 2015, it was a wet, cold, freezing rain type of night, as I was driving home from work. Long story short I rear ended a Honda Pilot at about 3-5 miles per hour and did 6k + of damage to the front end of the Jeep.


Here I am 22+ day's later, and Jeep has now just left body shop to the Jeep Dealership, because the body shop can't fix the air conditioner lines etc. wtf??

I call the body shop, and ask them when I can pick up my Jeep? He tell's me ,we hope before Friday at the end of the week. I told him that they have almost had my jeep longer then I owned it, and you said same thing last week.

He then told me, that there was a problem when they drove it to the dealership, and that they had to pull over due to the jeep overheating. I was like.. WHAT??? Why didn't you flat-bed it? This is a brand new Jeep with less than 3,000 miles on it. Now you tell me it is overheating? WTF did you do to it???

Where is the Jeep now, what dealership??
I call the dealership and pose as the Bodyshop to ask what did they find out. They tell me, well the two that dropped it off told me it was overheating leaking fluids and making loud mechanical engine noises from under the hood. - So I am glad you called because, after you dropped it off we wanted to make sure that we could begin working on it, Radiator, Power steering pump was bone dry, and large air pockets in the radiator/hoses,etc. I told them to do what ever it takes to make it like new again, due to the customer is pretty upset already.

Now at this time I flew off the handle to an email to my insurance company telling them that the body shop may as well take ownership of the Jeep because they drove it when it was overheating and I never gave them permission to drive it. And I would never sign off on the Jeep because no matter what it is more than likely fubar'd.

I need everyones help on telling me my options on what you would do, what I should do... etc.

I am already looking at 2015 Overland's ,because I just can't even think about taking back the Jeep after this.
Sounds like the email should have gone to the body shop. I don't think the insurance company would be able to do anything about them driving it without fluids. Any damage caused as a result of that would be the fault of the body shop. You didn't let the insurance company tell you where to take it for the body work did you?
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Old 03-03-2015, 07:33 AM
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Re: 22 Day's - 2 Hours - 17 minutes

Sounds like you'll need to retain an attorney and take the body shop to court eventually.
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Old 03-03-2015, 07:59 AM
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Re: 22 Day's - 2 Hours - 17 minutes

Quote:
Originally Posted by GCLimited View Post
Sounds like you'll need to retain an attorney and take the body shop to court eventually.
Greetings,

It is an interesting question.

If the OP's insurance carrier (with the amount of damage I sure they are invoked) authorized the repairs in the beginning, then they should be able to file a liability action against the body shop. Which will mean the body shop's General Liability insurance carrier will have to be involved as well.

This all depends on the Laws of the State of Maryland. If the OP's carrier passes, then an attorney will have to go after the body shop. Clearly they did not have knowledge to fix the non-body work.

Best for now.
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Old 03-05-2015, 07:48 PM
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Re: 22 Day's - 2 Hours - 17 minutes

Well..
I get my Jeep back tomorrow. Then its off to my Jeep dealership to trade in on a new Overland.

I need to just try and turn this negative into a positive, even though I am taking a hit to the pocket book.

I already signed up for the Jeep Jamboree event for:
3rd Roof of the Rockies 2015
Where: Snowmass-Aspen, Colorado
When: Jul 30 - Aug 1
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Old 03-06-2015, 09:16 AM
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Re: 22 Day's - 2 Hours - 17 minutes

Wow, sorry about your jeep and all craps w them. I do understand the feeling of not having jeep back... (my jeep has been in shop since dec 30... should be ready by end of the 2nd march... really) it would be 2.5 fricking months!
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Old 03-06-2015, 11:14 AM
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Re: 22 Day's - 2 Hours - 17 minutes

Don't feel too bad, I had to send my Focus to the body shop twice.

First time it took 5 weeks to replace the left rear door and fix the roof rail.
$7,000 worth of damage.
The car was only 3 weeks old, and parked.

A year and a half later, the car was again parked, and the damage was much more extensive: Rear right door, rear quarter panel, frame, rear bumper, a bit of glass work.
$14,500 worth of damage; Insurance would not write it off.
Time to repair: just under three months!

Not cool when you have your first newborn and all the stress that entails.

I hope your experience is better.
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Old 03-06-2015, 01:18 PM
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Re: 22 Day's - 2 Hours - 17 minutes

Quote:
Originally Posted by tiri View Post
Don't feel too bad, I had to send my Focus to the body shop twice.

First time it took 5 weeks to replace the left rear door and fix the roof rail.
$7,000 worth of damage.
The car was only 3 weeks old, and parked.

A year and a half later, the car was again parked, and the damage was much more extensive: Rear right door, rear quarter panel, frame, rear bumper, a bit of glass work.
$14,500 worth of damage; Insurance would not write it off.
Time to repair: just under three months!

Not cool when you have your first newborn and all the stress that entails.

I hope your experience is better.
Haha wow, sorry abt your focus... Yes, utterly suck feeling for not having new car for few months... What more, my daily car got hit by someone.. I m afraid to drop it off at shop ha. But if I do, it's like hey, my 2 cars are repairing now..."

Oh well. Hope that d make u guys feel better
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  #11  
Old 03-07-2015, 11:00 PM
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Re: 22 Day's - 2 Hours - 17 minutes

Well I was able to get my Jeep on Friday, drove it home after work and thought i smelled something odd... you know that smell of burning antifreeze coolant on the exhaust. I figured wait until morning to give it a look over.

Morning comes around, I start it up, pop the hood,and at first glance i notice my antifreeze reservoir is below the add mark. I then notice the power steering reservoir is below the add as well. - Awesome 2 for 2

On the flat bed back to a different dealership.

All I wanted to do today is drive it to dealership to trade it in and be done with it.

Stay tuned for as my Jeep turns
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Old 03-09-2015, 11:47 AM
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Re: 22 Day's - 2 Hours - 17 minutes

freaking A man....just when you thought you had it the worst....you hear stories like this. Hang in there man.
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