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Old 03-07-2011, 08:33 PM
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Abandoned my Summit order today

Well today I ran out of patience and reached the limit of my frustration with my Summit order. This past Friday made 12 weeks since I placed my order and I am still in D status. There has been no movement on my order. I have been in weekly contact with the dealership and the hotline and no one has been able to tell me anything about what is holding my order up. Jeep really needs to get the s%*t together. Between supply delays and them having to work out issues such as the "shudder problem" I just couldn't take it anymore. I have never had an experience like this ordering a vehicle. So now the decision is between a Land Rover LR4 or a Ford F-150 Raptor. Good luck to those of you who have outstanding orders. I hope your experience is better than mine was.
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Old 03-07-2011, 08:39 PM
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Re: Abandoned my Summit order today

Wow - Since 12/10 and still in D? No wonder you were frustrated! I don't blame you for punting, especially since Jeep can't give you a straight answer as to why your vehicle hasn't been built.

My Rugged Brown Summit was just built on 3/2 (ordered 1/17). I can't fathom how yours wouldn't have been built before that.

Best of luck whatever you decide on.
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Old 03-07-2011, 08:46 PM
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Re: Abandoned my Summit order today

Good luck to you in what ever you decide! I have both an LR4 (2010 HSE LUX) and just took delivery of my Mineral Gray / Saddle Overland V6 two weeks ago. Great vehicles (both), but they are different animals. My wife drives the LR4 and we really like it for it's size, cargo capacity, looks, drive / handling, and it's innate ability to drive in any weather condition (we live in WI). The Jeep is every bit as nice, but in a different way. There's things I like about the Jeep better then the LR4 and vice versa. I probably prefer the LR4 to the Jeep in many ways, but it's hard to beat the user-friendliness of the Jeep, as well as the amazing looking interior. The LR4 simply is in a world of it's own when you drive it down the road. Really a solid / poised ----get out of my way kind of vehicle. We love both!!!

I ordered my Jeep on 1/12 and it was here in about 4 weeks. The dealer was amazed as most of his order outs have taken a looooooong time to come in. Sorry you have had such a bad experience with your order. I now have about 1300 miles on my Overland and have NOT experienced the shutter you referred to (at least not yet anyway!). The Raptor is a very robust looking piece of hardware. Don't know much about them, but I'd say it seems very unique. Again, good luck with your decision!

Cheers,

Joe
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Old 03-07-2011, 08:47 PM
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Re: Abandoned my Summit order today

That's terrible mate.

We'll be sad to lose you!
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Old 03-07-2011, 08:59 PM
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Re: Abandoned my Summit order today

Sorry to hear it Pooch1005 but I completely understand. I have been waiting since January and don't know how much longer I can wait. I really want this Jeep, but they don't deserve my business. Jeep really screwed up since more than likely I would be a repeat customer but if I don't get this Summit soon, I will never step onto a Jeep floor again.
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Old 03-07-2011, 09:15 PM
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Re: Abandoned my Summit order today

Pooch, maybe you should reorder and see if you have better luck? I understand waiting for that long and getting nothing.
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Old 03-07-2011, 09:16 PM
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Re: Abandoned my Summit order today

I gotta tell you, as much as i'm looking forward to getting mine, i'm really considering giving them another month then canceling. i ordered 2/1 and have no additional information. the only hope is they know how many are in the que and will pick up the production. supply vs. demand i gues...
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Old 03-07-2011, 09:28 PM
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Re: Abandoned my Summit order today

Pooch, sorry for your frustrations and others in long order wait mode.
Man, that F-150 Raptor is bad azz but quite a bit different vehicle than the JGC or the LR4.

FWIW, a quick cars.com search alone shows that nationwide there are 15,446 available 2011 Jeep Grand Cherokees, with roughly 12-15% being Overlands. This site doesn't capture them all either.

I realize many are looking for the perfect configuraiton or a Summit or a special color or the most recent head unit, but presumably those orders are worth the wait?
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Old 03-07-2011, 09:39 PM
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Re: Abandoned my Summit order today

Im with you man. I cancelled my order a couple weeks ago and to be honest im fine with it. Im not sure if your in a situation where you need a car asap but if not maybe consider holding off for the 2012. My understanding is there will possibly be new colors among other changes here and there. Not to mention maybe they will have all this mess somewhat fixed by then. If I were you would seriously consider waiting for the 2012 and not rush into something like a F150 or Land Rover if its the Jeep that you really want deep down.
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Old 03-07-2011, 10:34 PM
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Re: Abandoned my Summit order today

Wow....that is a long wait. Sorry to hear it. Didn't you have two Jeeps...one delivered and one (that was) on order or am I confused with someone else? The 2012 aren't fair behind...
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Old 03-07-2011, 10:44 PM
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Re: Abandoned my Summit order today

Quote:
Originally Posted by joebinotto View Post
Sorry to hear it Pooch1005 but I completely understand. I have been waiting since January and don't know how much longer I can wait. I really want this Jeep, but they don't deserve my business. Jeep really screwed up since more than likely I would be a repeat customer but if I don't get this Summit soon, I will never step onto a Jeep floor again.
Yeah that's pretty much how felt...that at this point they just don't deserve my business or my $50000.
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Old 03-07-2011, 10:48 PM
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Re: Abandoned my Summit order today

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