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  #13  
Old 03-22-2016, 12:13 AM
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Re: Another reason to get Mopar's MaxCare warranty

Just read through my MaxCare Lifetime contract twice, and cannot find the fob clause. Did find this: "NOTE: ANY REMOTE TRANSMITTER IS NOT COVERED AT ANY TIME."

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  #14  
Old 03-22-2016, 12:18 AM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by jacko15 View Post
Just read through my MaxCare Lifetime contract twice, and cannot find the fob clause. Did find this: "NOTE: ANY REMOTE TRANSMITTER IS NOT COVERED AT ANY TIME."
When did you get this warranty? I'll bet it was early last year. Things have changed since.

If you are still within 12 months of new purchase, you can cancel your warranty and get the 'new and improved' warranty that includes the three key fob replacement clause. Check prices, there may be an increase.
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  #15  
Old 03-22-2016, 09:00 AM
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Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by JGC_Larry View Post
Not to torture a point, but MaxCare is definitely a warrant and not a service contract. It's a warranty because the $100 deductible is per visit, not per claim. I can show up needing a new engine and a new UConnect 8.4 unit and its $100 if the claim is a single vist. Also, I could choose a flavor of MaxCare that is $0 deductible, so wouldn't that your definition of a warranty?

I thought 'Extended service contract' is just free oil changes and tire rotations, hence are waste of money. Maybe just marketing terms.

I have a zero deductible with mine. Granted after my 2014 disaster (lemon/buy back) I made Jeep give me the best of everything for my 2015 including the top MaxCare plan offered and road hazard tire/wheel coverage for 7 years.


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  #16  
Old 03-22-2016, 09:01 AM
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Re: Another reason to get Mopar's MaxCare warranty

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Originally Posted by JGC_Larry View Post
Just checked my inbox for new contract for the JGC and sure enough...

KEY FOB: Subject to the limitations in this provision, the Plan provides (i) coverage for up to three key fob repairs or replacements, and (ii) a total key fob coverage benefit of $600, which limit applies notwithstanding the cost per repair or per replacement of the key fob for the Covered Vehicle. Key fob coverage is available even if this component is lost or stolen, and this coverage is not subject to the deductible that applies to repair visits for covered components. NOTE: FAILURE OF A KEY FOB BATTERY DOES NOT CONSTITUTE A MECHANICAL FAILURE OF THE KEY FOB.


I also saw this...

Portable Units including but not limited to - headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD;

I think you must have an older warranty or something.
I definitely do not have this KEY FOB language in my agreement. Based on what you say in post 14, it sounds like they upgraded the provisions after I purchased my MaxCare in February 2015. The good news, is the price I paid for MaxCare is less than what seems to be the going rate today. The difference is approximately what I paid for a new FOB on Amazon plus the dealer programming. So, if I do not need this provision in the future, it is a wash. If I need another FOB, I lose. I am also beyond 12 months, so I can not cancel and rebuy without any penalty.
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  #17  
Old 03-22-2016, 10:24 AM
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Changes from the original agreement

Now you got me thinking, so I went to jeep.com and worked my way through to the point where I could download a PDF copy of my MaxCare agreement. I have the lifetime with a $100 deductible. I then compared the current document with my original document. Still no KEY FOB clause, but there were dozens of differences.

Most were minor typos, and telephone number changes. They also changed a few minor items including the state of Oklahoma cancellation maximum and specifying batteries for components were not included. None of these had any material effect on the agreement in my opinion.

There were however two potentially material changes.

1) Under the What is Covered? section they added:

ENGINE EMISSIONS: Air Pump; Air Supply Hose; Leak Detection Pump; Evaporative System Detector/Monitor; Vapor Canister; Air Injection Valve; EGR Valve; EGR Cooler; Aspirator Tube; Fuel Tank Pressure Sensor; EGR Tube; Purge Solenoid; Knock Sensor; Oxygen Sensor; Diesel Exhaust Fluid (DEF) System.
NOTE: CATALYTIC CONVERTOR AND PARTICULATE FILTER ARE NOT COVERED.

2) Under the Exclusions section they removed:

Portable Units including but not limited to - key fobs; remote transmitters; headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD;

The original language that excluded remote transmitters (and headphones) in the What is Covered? section still remains.

It looks to me that the net result is I have lost coverage for the catalytic converter and particulate filter. I may have picked up coverage for several "Portable Units", although none apply to me with the exception of the key fob that is specifically excluded elsewhere.

I am not going to do anything now, but it I ever have the catalytic converter fail, I will just bring them a copy of my original agreement. It does concern me that they think they can change the agreement at any time.What other updates will be made over time?
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  #18  
Old 03-22-2016, 10:37 AM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by JGC_Larry View Post
When did you get this warranty? I'll bet it was early last year. Things have changed since.

If you are still within 12 months of new purchase, you can cancel your warranty and get the 'new and improved' warranty that includes the three key fob replacement clause. Check prices, there may be an increase.
I bought my MaxCare contract when I bought my Jeep, in April of 2013. It will be 3 years next month, so I have what I have. I did only pay about $2,200 for it, so I guess I can't complain to much.
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  #19  
Old 03-22-2016, 11:00 AM
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Re: Changes from the original agreement

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Originally Posted by jersey42 View Post
...
I am not going to do anything now, but it I ever have the catalytic converter fail, I will just bring them a copy of my original agreement. It does concern me that they think they can change the agreement at any time.What other updates will be made over time?
They can change for new contracts all they want, you/they are only bound to the original agreement. So, you don't get fob, but do you get catalytic converted protection.
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  #20  
Old 03-22-2016, 11:41 AM
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Re: Another reason to get Mopar's MaxCare warranty

I bought my maxcare last month for my 2014 and the key fobs are covered with a waived deductable up to 600.00.. I only got one when I bought the vehicle certified so time to put this warranty to work lol.
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  #21  
Old 03-22-2016, 11:55 AM
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Re: Changes from the original agreement

Quote:
Originally Posted by JGC_Larry View Post
They can change for new contracts all they want, you/they are only bound to the original agreement.
No doubt about it. I just wonder how many unsuspecting people may be denied coverage for this, or anything else than changes over time. At some future time, a service manager could pull up the online agreement with my name on it and show me the catalytic converter (or whatever else changes) is not covered. If I did not realize it was a change to my original agreement, I might just go along with what the service manages shows me.

Hopefully I am just being too cynical.
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  #22  
Old 03-22-2016, 01:13 PM
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Re: Changes from the original agreement

Quote:
Originally Posted by JGC_Larry View Post
They can change for new contracts all they want, you/they are only bound to the original agreement. So, you don't get fob, but do you get catalytic converted protection.
Yes and no. It depends on the language.

If there's anything in there to the tune of "terms, prices and coverage may change without notice" then they can and will change things at will. That same language exists in pretty much every contract or EULA you agree to.

You can say all you want that "I have a contract", but very few agreements exist that don't allow a company an out to either raise prices (if paying monthly) or change the amount of service provided.

I'm not saying that exists in this contract, but I would actually be surprised if it doesn't. Just the idea they may have to provide certain parts or service to a vehicle that may have those parts or maintenance procedures discontinued from the general operation at any point should make them want an out on some of it.
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  #23  
Old 03-22-2016, 01:51 PM
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Re: Changes from the original agreement

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Originally Posted by NetworkTV View Post
Yes and no. It depends on the language.

If there's anything in there to the tune of "terms, prices and coverage may change without notice" then they can and will change things at will. That same language exists in pretty much every contract or EULA you agree to.

...
I get what you're saying however, I personally would never buy an open ended contract like that. Lets say the transfer cases on all Jeep GC's were defective and all started going bad after 50K miles. That's a huge liability for them that they could relieve themselves of it by simply altering the coverage.

Also...there's this:

No Dealer, Dealer employee or our employee has the authority to modify or change any provision of this Plan.
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  #24  
Old 03-22-2016, 04:08 PM
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Re: Another reason to get Mopar's MaxCare warranty

Currently the JGC SRT8 and Audi SQ5 are my two top choices and I'm leaning towards the SRT in no small part because I can get a lifetime warranty for the SRT vs Audi doesn't back up their vehicle beyond 4 years/48k miles. You can get an over priced 3rd party extended warranty for the Audi but they have gobs of BBB complaints against them. Plus the Audi is very expensive to repair/maintain.
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