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Old 03-21-2016, 02:53 PM
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Another reason to get Mopar's MaxCare Extended Service Contract

If you read the fine print of the MaxCare warranty, you will see that in addition to covering all the non-wear items on the vehicle, they also cover up to THREE lost key fobs, including:
-new fob
-key cutting
-fob programming.

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Old 03-21-2016, 03:08 PM
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Re: Another reason to get Mopar's MaxCare warranty

Yes, it could be a nice benefit.

BTW, while a lot of folks seem to use the term interchangeably, MaxCare 's not a "warranty"; it's an extended service contract. Hence, the deductible, etc.
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Old 03-21-2016, 04:49 PM
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Re: Another reason to get Mopar's MaxCare warranty

and "lifetime" is limited. Mine says 999,999 miles or 2099.


Does the "added care plus" include the fobs ?
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Old 03-21-2016, 04:58 PM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by Jim_in_PA View Post
Yes, it could be a nice benefit.

BTW, while a lot of folks seem to use the term interchangeably, MaxCare 's not a "warranty"; it's an extended service contract. Hence, the deductible, etc.
Not to torture a point, but MaxCare is definitely a warrant and not a service contract. It's a warranty because the $100 deductible is per visit, not per claim. I can show up needing a new engine and a new UConnect 8.4 unit and its $100 if the claim is a single vist. Also, I could choose a flavor of MaxCare that is $0 deductible, so wouldn't that your definition of a warranty?

I thought 'Extended service contract' is just free oil changes and tire rotations, hence are waste of money. Maybe just marketing terms.
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Old 03-21-2016, 05:32 PM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by JGC_Larry View Post
If you read the fine print of the MaxCare warranty, you will see that in addition to covering all the non-wear items on the vehicle, they also cover up to TWO lost key fobs, including:
-new fob
-key cutting
-fob programming.
Where did you find this in the MaxCare document? I don't see it in my 2/10/15 agreement. Is this new, or perhaps old? My agreement specifically excludes "Portable Units including but not limited to - key fobs; remote transmitters; headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD".

It addition it specifically states "NOTE: REMOTE TRANSMITTERS ARE NOT COVERED AT ANY TIME.". This wording appears under both Electrical and Luxury Group.

I did lose a fob and replaced it. I never thought of looking toward MaxCare to cover it.
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Old 03-21-2016, 05:49 PM
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Re: Another reason to get Mopar's MaxCare warranty

what does the maxcare warranty cost?
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Old 03-21-2016, 06:37 PM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by JGC_Larry View Post
Not to torture a point, but MaxCare is definitely a warrant and not a service contract. It's a warranty because the $100 deductible is per visit, not per claim.
My MaxCare contract document clearly says it's an extended service contract in writing. And they have not charged me multiple times for multiple visits while dealing with an issue.

Quote:
I thought 'Extended service contract' is just free oil changes and tire rotations, hence are waste of money. Maybe just marketing terms.
They offer that, too, but it's a separate contract from the MaxCare contract. There's also a wheel/tire plan that actually is worth considering based on feedback in the forum.
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Old 03-21-2016, 07:00 PM
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Re: Another reason to get Mopar's MaxCare warranty

The wheel and tire contract is worth considering. In 30 years of driving I have never bent a rim but I have bent two of these 20 inch summit rims in 1 year at separate times. They bend fairly easy at $700 a pop installed. It doesn't take much of a bend to throw this setup into the shakes on the highway. the tire and wheel policy is only like $310 for 7 yrs and gives you $1500 a year, I had to bend two rims before I got smart enough to buy it. The specifics of it are on the website.
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Old 03-21-2016, 08:07 PM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by JGC_Larry View Post
Not to torture a point, but MaxCare is definitely a warrant and not a service contract. It's a warranty because the $100 deductible is per visit, not per claim. I can show up needing a new engine and a new UConnect 8.4 unit and its $100 if the claim is a single vist. Also, I could choose a flavor of MaxCare that is $0 deductible, so wouldn't that your definition of a warranty?

I thought 'Extended service contract' is just free oil changes and tire rotations, hence are waste of money. Maybe just marketing terms.
They offer the per visit vs per item deductible since nobody would buy it with a "per item" deductible...

A warranty guarantees that a product is fit for an intended purpose. So they are held to a different legal standard like the lemon laws that defines when after throwing parts at a problem the product is not fit for it's purpose...3 attempts, blah blah...

A service contract is simply a commitment to service it per the contract. No guarantee it is ultimately fit for the intended purpose. They can continue to throw parts at a problem indefinitely (per contract) and as long as they are installing them correctly and not violating any business performance laws like fraud (not installing the part they say they did, etc..) you have no option but to put up with it.

So with a warranty you are guaranteed use for a specific purpose like reliable transpo to work and back or 4 wheeling, etc... If, due to repairs, you cannot use it for that (as defined in Lemon Laws) you have remedies.

With the Max Care Service Contract you are not being guaranteed that. If it's in the shop 99% of the time you can't say boo so long as they are doing their job per the service contract...
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Old 03-21-2016, 09:35 PM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by jersey42 View Post
Where did you find this in the MaxCare document? I don't see it in my 2/10/15 agreement. Is this new, or perhaps old? My agreement specifically excludes "Portable Units including but not limited to - key fobs; remote transmitters; headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD".

It addition it specifically states "NOTE: REMOTE TRANSMITTERS ARE NOT COVERED AT ANY TIME.". This wording appears under both Electrical and Luxury Group.

I did lose a fob and replaced it. I never thought of looking toward MaxCare to cover it.

I'll see your fine print and raise you this...

KEY FOB: Subject to the limitations in this provision, the Plan provides (i) coverage for up to three key fob repairs or replacements, and (ii) a total key fob coverage benefit of $600, which limit applies notwithstanding the cost per repair or per replacement of the key fob for the Covered Vehicle. Key fob coverage is available even if this component is lost or stolen, and this coverage is not subject to the deductible that applies to repair visits for covered components. NOTE: FAILURE OF A KEY FOB BATTERY DOES NOT CONSTITUTE A MECHANICAL FAILURE OF THE KEY FOB.


And I was wrong... not two key fobs, but THREE (up to $600).

Actually, this is the fine print from my 7/75 MaxCare purchased for my 2015 Challenger SRT four months ago. I just ordered a new one for my 2015 JGC and the fine print is on the way to me via email. I'll be pissed if this provision was removed.
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Old 03-21-2016, 09:41 PM
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Re: Another reason to get Mopar's MaxCare warranty

Quote:
Originally Posted by jersey42 View Post
Where did you find this in the MaxCare document? I don't see it in my 2/10/15 agreement. Is this new, or perhaps old? My agreement specifically excludes "Portable Units including but not limited to - key fobs; remote transmitters; headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD".

It addition it specifically states "NOTE: REMOTE TRANSMITTERS ARE NOT COVERED AT ANY TIME.". This wording appears under both Electrical and Luxury Group.

I did lose a fob and replaced it. I never thought of looking toward MaxCare to cover it.

Just checked my inbox for new contract for the JGC and sure enough...

KEY FOB: Subject to the limitations in this provision, the Plan provides (i) coverage for up to three key fob repairs or replacements, and (ii) a total key fob coverage benefit of $600, which limit applies notwithstanding the cost per repair or per replacement of the key fob for the Covered Vehicle. Key fob coverage is available even if this component is lost or stolen, and this coverage is not subject to the deductible that applies to repair visits for covered components. NOTE: FAILURE OF A KEY FOB BATTERY DOES NOT CONSTITUTE A MECHANICAL FAILURE OF THE KEY FOB.



I also saw this...

Portable Units including but not limited to - headphones; I-Pods; GPS units; DVD players; laptop computers; cellular phones; any hand-held device; Navigation DVD;

I think you must have an older warranty or something.
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Old 03-21-2016, 09:43 PM
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Re: Another reason to get Mopar's MaxCare warranty

"and this coverage is not subject to the deductible that applies to repair visits for covered components"

That's nice just walk into the dealer and say I want a new fob and its free
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