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  #1  
Old 03-31-2012, 10:27 AM
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Exclamation Anyone order from the factory..please read

I have ordered a WK2 from the factory and received a notice from jeep that the car is scheduled for production .

I then went to the order status login and it shows the car scheduled for production and gives some basic information about the car, color etc but does not list all the packages and options that I ordered.

Is this normal ?

Called the dealer, salesman said he would get back to me the same day with an answer and that was 3 days ago.

This is my first jeep and disappointed with the dealer.
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Old 03-31-2012, 10:47 AM
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Re: Anyone order from the factory..please read

Mine shows the options I ordered when I go to the jeep order status site. Mine is also scheduled for production. Hope this helps good luck.
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Old 03-31-2012, 10:58 AM
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Re: Anyone order from the factory..please read

No its not normal.Mine shows everything.Options color dealers name.
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Old 03-31-2012, 11:29 AM
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Re: Anyone order from the factory..please read

The VOTS didnt list exactly everything I ordered either, however you have to take into account whats already standard on the vehicle. It wont list those. Now say you got the luxury package, tow package, 20's etc, that should all show up. you can always call or e-mail Jeep directly and get them to send you the exact build sheet they're going to go off of.
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Old 03-31-2012, 11:49 AM
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Re: Anyone order from the factory..please read

Do you have an email for jeep where I can ask them to check on options.

Thanks
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Old 03-31-2012, 11:53 AM
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Re: Anyone order from the factory..please read

I went here to ask my question and they sent me everything. hopefully this helps.

http://www.jeep.com/wccsapp/universal/J/index.jsp
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Old 03-31-2012, 11:53 AM
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Re: Anyone order from the factory..please read

Relax. It is your salesperson's responsibility to make sure it goes correctly or he/she looses the sale. I'm sure it will arrive as ordered or you will be notified if there is a delay for an option.
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Old 03-31-2012, 11:54 AM
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Re: Anyone order from the factory..please read

Quote:
Originally Posted by JeepPilot View Post
Do you have an email for jeep where I can ask them to check on options.

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You can call 1877-426-5337. same as 877-IAM-JEEP
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Old 03-31-2012, 11:56 AM
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Re: Anyone order from the factory..please read

crap that link doesnt work. but if you go to the jeep website and find the contact us link it should bring you to the page im referring to. You can always call 877-IAM-JEEP as well. I found them to be very helpful over the phone.
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  #10  
Old 03-31-2012, 05:08 PM
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Re: Anyone order from the factory..please read

why would you still wait after 3 days and nothing from your salesman?

i bet if you threaten to cancel it his lazy ass would be on it.
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Old 04-01-2012, 08:08 AM
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Re: Anyone order from the factory..please read

Relax. Don't worry. Mine was the same way. Everything I ordered was correct just the way I wanted it.
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