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Build quality, construction and reliability of new generation WK2

5K views 16 replies 10 participants last post by  dobiegillis 
#1 ·
How is the build quality of the current WK2 generation? And how is the predicted reliability of the new WK2, from the research you guys have done? I have tried to find the predicted reliability, but are all over the place.

I am looking to get back into American engineering -had a ZJ with tons of minor problems, and was a headache to own. Friends have had WJs with better repair history, but still certain parts failing that I would not expect until at least 120k miles or even much longer. Have owned Acuras up til now with minimal service and great build quality, but like I said, really looking to get back into buying an American car for something different.
 
#3 ·
It appears that at least for the '11 models that you either buy one that is really good like mine or really bad. I don't know if I lucked out because mine is a later build date 05/11 or what, but so far I have had none of the issues with air pumps going bad or leaky sun roof or bad radio or any of that.
 
#5 ·
Mine has a build date of 4/8/11 and I have had more issues in 6 months than almost 5 years in my '06 SRT8. I'm taking it in today for rattles in the driver door and steering column. Also throttle response is horrible, there is a clunk everytime I take off from a stop that is apparently normal, the transmission surges and then clunks into gear and random times. I have had no issues with pump's or electronics just overall build quality is not the greatest. I've bought Chrysler's for the past 16 years and love the company but I actually plan on getting rid of it within the next 6 months.
 
#9 ·
You have all the same issues as me. I get that bump when taking off from a stop and I have a rattle sometimes in the steering colum( which I think is a result of all road inperfections that get transmitted through the steering shaft) my passenger seat headrest rattles at times and I have a rattle sometimes in the drivers door speaker area. I had the compressor for the air suspension replaced when I first got it. I had the left rear axle shaft replaced twice due to leaking grease. I had the intermediate shaft replaced once before the tsb came out. I am thinking about getting the intermediate shaft replaced again with the new one with the green dot. Thats all I can think of for now. Other than these issues I love the vehicle.
 
#10 ·
TrueDelta is about to start accepting data for the 2012 model year, and a number of JG folks help out by participating. This suggests there should be 2012 repair data to look over early next year.

Chrysler is still Chrysler, not one of the Asian firms generally known for exceptional QA and freedom from difficulties. But otherwise the GC is one heck of a vehicle, light years more enjoyable and in many ways more attractive than most Asian and European competition.

I pored over JG for over a year, so went in with no misplaced expectations. So far, it's turned out to be what we expected, except better, and we love it.
 
#14 ·
Have been reading every post on here since I joined, and it seems like people are all making jokes about different parts failing and numerous problems they've had in the short time period people have owned their new WK2. even things like making fun of UAW workers building our vehicles.

Wondering if I should just wait til a later 2012 model or 2013 model year so they have time to fix all of these numerous problems. And they sure seem to be a lot right now. Then again, there are tons of new WK2s on the road and a lot seem to have no problem at all.
 
#16 ·
The WK2 is no Honda, but it seems that the flurry of TSBs for the 2011 MY have licked most of the issues except for the RHR lost-memories glitch, which hopefully will be addressed by a software update before long, and maybe the saddle wear problem. It really gets into a realm of diminishing returns to wait at this juncture unless you want diesel or are fixated on an eight-speed transmission.

That said, if you get an Overland, which has QuadraLift, the factory MaxCare option would be worth considering if you keep your vehicle beyond the standard warranty period. It's $1,850 online for lifetime coverage with $100 deductible, less for finite-years coverage.
 
#17 ·
Bought my 4x4 summit in April (build date March). Since then the only major problem I had is the quadra lift failure in week one. After replacement of the control module and compressor it has worked perfectly. I have only minor squeeks and rattles (intermittent really) that are not a problem. I can't get any apple products to cooperate with the RHR but since I'm moving away from Apple I don't care. I have no complaints about the drive train (Hemi) or ride, except for tire vibration at 70 mph which I finally brought to the dealer's attention last week. My biggest gripe continues to be about the poorly fitted plastic around the otherwise beautiful steering wheel. Dealer says they will replace but the parts are on backorder. Overall I'm pretty pleased given this is my first American car and first brand new car ever.

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