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  #1  
Old 08-14-2010, 08:39 PM
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Build Status Tracking

When I bought an Audi a few years back, I could click a link that, after sign-in, displayed the complete build status and history of my car, once I entered the VIN# (which it remembered). I'm sure Jeep dealers have that kind of access, but customers seem to be kept in the dark deliberately. Is the manufacturer trying to hide something?
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Old 08-14-2010, 08:49 PM
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Re: Build Status Tracking

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Originally Posted by vonk View Post
When I bought an Audi a few years back, I could click a link that, after sign-in, displayed the complete build status and history of my car, once I entered the VIN# (which it remembered). I'm sure Jeep dealers have that kind of access, but customers seem to be kept in the dark deliberately. Is the manufacturer trying to hide something?

Good point! What is funny is that if you order jeep merchandise (a few dollars), such tool exist ... however if you order a car (thousands of dollars) it doesn't. Checkout the link for the merchandise order status ... http://www.jeepgoods.ca/help_desk/orderstatus.asp
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Old 08-14-2010, 10:42 PM
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Re: Build Status Tracking

Yea no way to track online, even though its probably VERY simple for them to implement some sort of Status update even via e-mail... I bet as the years go on, it will eventually come to terms.
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Old 08-15-2010, 08:46 AM
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Re: Build Status Tracking

Can someone repost the customer service # to check status of orders? I've been searching these threads all morning, and I know it's out there somewhere. I have my VIN, but that's it.
I need to find out if my Overland is being built with Quadra Lift. Thanks.
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Old 08-15-2010, 09:24 AM
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Re: Build Status Tracking

800-992-1997

I hit 0 a couple of times and it eventually gets you to a CSR.
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Old 08-15-2010, 09:51 AM
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Re: Build Status Tracking

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Originally Posted by TheNotoriousROB View Post
Can someone repost the customer service # to check status of orders? I've been searching these threads all morning, and I know it's out there somewhere. I have my VIN, but that's it.
I need to find out if my Overland is being built with Quadra Lift. Thanks.
Have you seen this link ... NEW Build status tracking By Milous for site supporters
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