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Old 05-09-2013, 09:42 AM
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Can I fix this myself? Door lock

The rear lock on the driver's side (2011 / 48K )will not lock / unlock automatically. It kind of shakes in place but won't go up and down. Is this an easy fix I can try myself? I have an extended warranty but I hate the hassle of having to take it to the dealership. It does work manually.

Could this have something to do with disconnecting the battery for about 2 hrs when I installed my SRT headlights? It started happening after that.

Any advice?
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Old 05-09-2013, 11:28 PM
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Re: Can I fix this myself? Door lock

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Originally Posted by Dabitz View Post
The rear lock on the driver's side (2011 / 48K )will not lock / unlock automatically. It kind of shakes in place but won't go up and down. Is this an easy fix I can try myself? I have an extended warranty but I hate the hassle of having to take it to the dealership. It does work manually.

Could this have something to do with disconnecting the battery for about 2 hrs when I installed my SRT headlights? It started happening after that.

Any advice?
Sounds like the gears in your actuator (?) are stripped. If you have the right tools you should be able to do it. I had to do it on an 98 ford a few years back, but the space is tight. I don't know about the space / working area in the jeep, but I would just let them take care if it. It's kind of a pain in the ass (well fords was).
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Old 05-10-2013, 06:30 AM
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Re: Can I fix this myself? Door lock

X2 on a failed actuator. I had to replace the same one a while back. It's a bit more involved than most door lock actuators but not impossible by any means. Took me about 45 minutes to do the repair. If you aren't comfortable and are prone to breaking small plastic componets, let the dealer handle it.
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Old 05-10-2013, 08:06 AM
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Re: Can I fix this myself? Door lock

Thanks guys, I'll take it in next week.
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Old 05-10-2013, 12:30 PM
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Re: Can I fix this myself? Door lock

I have the same problem with the rear driver's side door lock on my 2011 Grand Cherokee X and the dealer will be looking at it in two weeks when I go in for my 80,000 Km service. I have a 426 extended warranty which should cover the repair.
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Old 05-10-2013, 08:08 PM
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Re: Can I fix this myself? Door lock

Same problem here, 2011 Laredo X - on passenger side...
No extended warranty....
Ratchet - Where did you purchase actuator from? Happen to pic/document the relacement procedure, or is it standard?
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Old 05-12-2013, 10:24 AM
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Re: Can I fix this myself? Door lock

Dutch, I went with an OEM part from my dealer. I did not document the procedure. It's not a terrible part to replace, but can be a little cramped accessing a few of the actuator bolts.
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Old 05-13-2013, 08:42 AM
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Re: Can I fix this myself? Door lock

Now that I think about it, I had the paint-less dent repair guy work on that door, I wonder if he broke or disconnected something by accident. I'm gonna have to remove the door panel and check.
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Old 05-13-2013, 09:58 AM
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Re: Can I fix this myself? Door lock

My driver's door lock was sticking and after using some WD40 on it, it just loosened up and working fine now.
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Old 05-13-2013, 11:01 AM
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Re: Can I fix this myself? Door lock

Thanks Peter, I'm gonna try that. Did you take the indoor panel off or just sprayed from the top?
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Old 05-14-2013, 01:08 PM
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Re: Can I fix this myself? Door lock

I just sprayed from the top, locked/unlocked a few times and now its working like new.
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Old 05-14-2013, 11:09 PM
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Re: Can I fix this myself? Door lock

If your still having trouble. I had to have my side window replaced after someone tried to break in my window. I watched the window tech change out my window. they had to remove the door panel. Easy enough to do if you have the plastic pry tool. you may have to replace some of the fasteners. If you buy the part you can certainly save hundreds on labor. Easy swap and replace.
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