Hey guys, I don't know what's up with this company that makes these great vehicles. Their ability to track an order and give reliable information on status is from the stone age!
I ordered a 5.7L Limited with Mineral Grey & Colision Avoidance Pkg. on Sept 20. These 2 items were late availibility. I called the customer service center on Oct 8 and Oct 15 for a status based on my VON. There was no VIN yet, but I was assured, without a doubt on both calls that Mineral Grey and Col. Avd. package was in production on the Assy. line.
Today I called again and was told by Anthony that these items will not be in production until sometime in November and I should expect delivery in 10 to 12 weeks from date of order. When I ordered the Jeep I was told by my dealer that it would be 6 to 8 weeks.
Funny thing! This is 2010 and one would expect relibable information on a $45K purchase. I have been treated better as a customer on a purchase of a $200 cell phone! WTF?