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  #1  
Old 03-10-2015, 07:07 PM
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Caught On Fire

This is what happens when you take your WK2 to the dealership for the sun visor recall and they say they did it. Clearly they didn't.

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#smellslikesmoke
#coveredinfireextingusherdust
#SOPISSED


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  #2  
Old 03-10-2015, 07:10 PM
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Re: Caught On Fire

If nobody had ever touched it, there was no fire threat. They probably did do it ... wrong.


That really does suck! I hope it all gets back together like new.




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  #3  
Old 03-10-2015, 07:10 PM
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Re: Caught On Fire

Geezus...
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Old 03-10-2015, 07:17 PM
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Re: Caught On Fire

Holey Smokes! (sorry couldn't resist)....

All kidding aside that sucks. They better make it right!
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  #5  
Old 03-10-2015, 07:34 PM
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Re: Caught On Fire

Sorry about this, very frustrating if you took it in for the recall and then this happened.
Question: Do you own more than one Jeep? Your profile reflects 2014 and the pictures are from a 11-13.
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  #6  
Old 03-10-2015, 08:27 PM
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Re: Caught On Fire

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Originally Posted by GBJeep View Post
Sorry about this, very frustrating if you took it in for the recall and then this happened.
Question: Do you own more than one Jeep? Your profile reflects 2014 and the pictures are from a 11-13.
This wasn't actually my Jeep. I own a 2014 Summit. This is a friend's Jeep. She lives just down the street. It's a 2012. She called me in a panic screaming that she needed a fire extinguisher because her car was on fire. So, I ran down the street with my extinguisher and put it out for her before the fire department arrived.

She is in a loaner vehicle and her Jeep has been towed to the dealership. I disconnected the battery as well because even after putting it out, the headliner was still very warm. Didn't want it to catch again. I think she was going to call Jeep customer care and file a complaint because this happened AFTER the dealership said they fixed it. I have my doubts that they actually did anything. It's the reason I quit taking my vehicle to this particular dealership. I kept getting the feeling that they weren't actually doing what they said they were.

I know when she called the dealership to ask about this they told her "well, we've had a few catch fire after we did the recall work". Sounds like a crock of BS if you ask me.
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Old 03-10-2015, 09:25 PM
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Re: Caught On Fire

Someone else recently posted they had the recall done and it caught fire.
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Old 03-10-2015, 10:45 PM
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Re: Caught On Fire

There seems to be a trend here with fixes. There may be some truth to "if it aint broke, don't fix it".

The recall notice says "may experience a high resistance short after a service repair to the sun visor, headliner or while gaining access above the headliner".

About one week after my recall was done, I had all the ceiling lights (front and rear) stop working. Jeep had it all day to eventually find there was a pinched wire that eventually shorted some time after they did this work.
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Old 03-10-2015, 10:57 PM
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Re: Caught On Fire

Makes one weary of trusting dealers to do any maintenance!!
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Old 03-10-2015, 11:30 PM
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Re: Caught On Fire

#hashtagsarefortwitter

But seriously. I wouldn't have used a fire extinguisher on such a small fire. I would have smothered it with a rag or shirt. That dust is virtually impossible to completely remove.

Now I need to take my 2012 in and have it checked. Dealer said they did the fix but now I'm worried. Might as well have it checked out again.
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  #11  
Old 03-11-2015, 09:31 AM
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Re: Caught On Fire

Quote:
Originally Posted by jagr200 View Post
#hashtagsarefortwitter

But seriously. I wouldn't have used a fire extinguisher on such a small fire. I would have smothered it with a rag or shirt. That dust is virtually impossible to completely remove.

Now I need to take my 2012 in and have it checked. Dealer said they did the fix but now I'm worried. Might as well have it checked out again.
I was thinking the same, but I don't know how easy it would be to put out.

I recently bought new fire extinguishers that don't put out that dust after talking with fire extinguisher inspector at work. They are very expensive but could prevent a lot of damage.

For small fires you can do more damage with the powder based extinguishers.
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Old 03-11-2015, 10:47 AM
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Re: Caught On Fire

Quote:
Originally Posted by bill_de View Post
If nobody had ever touched it, there was no fire threat. They probably did do it ... wrong.
Careful. That's borderline heresy around here.

Unambiguous situational irony: performing a recall to reduce the potential risk of a fire, but the recall "fix" itself causes a fire when there was zero actual risk of fire before.
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