Originally Posted by GlowingGhoul
What got worse? I've used them 3 times since 2002 without a hitch.
Fill out the form, they give you the approval amount and rate, click another button to have the check sent.
Bring check to dealer, and you're done.
The only thing that went downhill is that they used to let you use the check at any dealership, and now they have list of approved dealers, but their are tons of dealers ont he list.
The finance manager even held up my deal because he was tearing his hair out trying to match CapOne's rate for me.
For new car sales not much aside from the new limitations and the level of customer service you used to get when it was a smaller operation.
For private sales there's a world of difference. I used PeopleFirst for one in '98 and it was a piece of cake. Tried to use CapOne in '03 and they added so many hoops to jump through that I told them to shove it. They also used to not restrict the age or type of car you can buy, that's all changed.
The founders of PeopleFirst started up a new service once their non-compete ran out called FirstAgain. It was an unsecured loan based solely on your creditworthiness. I used that twice, once for a car and once for a boat and it was great. 24 hrs after approval and acceptance they wired the funds directly into your bank account. The crash of '08 took it's toll and their wholesale money market dried up so they went out of business. It sucks because it was a great service.
I'm not saying CapOne isn't a great service, it is. Just that it was better under it's founders.