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Old 11-29-2013, 03:54 PM
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Chrysler Survey

I received an E-mail with a survey from Chrysler. The key points I made about my 2014 Overland V8:

1) The driver's seat adjustment is lacking, as the seat cushion goes down when the seat is moved back. I'm going to make some spacers to raise the rear of the seat tracks, since after 2,600 miles I keep fiddling with the seat controls, not finding the position I want. My 2006 ford had better seat adjustability. For the price this thing should also have it, and I would not have minded paying $100 or whatever more to get it.

2) The navigation is far, far too slow entering destinations, as they apparently used a too-slow processor. The Pioneer unit I bought in 2006 was radically faster. Again, if they had to charge $100 more, I would have gladly paid it, but now this is an annoyance, sometimes several times per day. Again, this does not fit with the high price I paid.

3) The HVAC system is just plain silly, blowing too much, too hot, or too cold, requiring frequent adjustments. It seems to base its operating on the exterior temperature, not the interior temperature. I had other cars in which the automatic climate control worked just fine. This may as well be a manual system. Again, this does not fit with the high price I paid.

4) The engine and transmission seem to be excellent, with no hesitation or lag, no drone.

5) The ignition switch fell inside the dash (broke all mounting points), and now I see that the mechanic damaged one of the wood moldings while working on it, so I'll have to go back to the dealership.
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Old 11-30-2013, 04:46 PM
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Re: Chrysler Survey

I got the email survey too, but it was basically a 1-10 rating system on just "overall" happiness of the Jeep and the Dealership.

If I had a place to write something...

The HVAC system is a FAIL for me. Sure it works somewhat... when the windows are up and you're cruising on the highway.

Today while driving with the sunroof open, 35 degrees outside with sun. Set at 80 on "manual" mode....oh sorry, pseudo manual. 10 minutes of hot, 10 minutes of fan, 10 minutes of cold air....and repeat. Reduce 10 minute interval to 5 minutes if you're changing the RPM's a bit.

Yes, I know I've written about this before and I hope I find that "ah-ha" moment soon on why the Jeep was designed that way.

Dealership says the Laredo Jeep functions as you would think....manual, But Limiteds and up ( maybe due to the 8.4a) function in this pseudo-manual.
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Old 11-30-2013, 10:53 PM
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Re: Chrysler Survey

My best guess is that they copied it from the Mercedes-Benz system, as our 2002 C230K automatic system does the same silly stuff. The Jeep may even be a bit worse. It seems that it uses the exterior temperature for all functions, perhaps not even having an interior temperature sensor, or having one which does not work properly due to some design problem (e.g. improper placement). It make you wonder if they even bothered to drive the things before they started selling them!
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Old 12-01-2013, 11:21 AM
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Re: Chrysler Survey

I actually had it at the dealer a couple months ago for this issue, and they said there are sensors inside (4?) but were all giving different numbers ( I don't know if that relates to degrees) in the mid-70's, but one was 100ish.

Pulled another Limited with 8.4 in the shop to compare...exactly the same.

I've just gotten used to having always on hi and regulating the fan speed and/ or the window open gap.

Other than that its a great Jeep ( I don't want to be a debby downer about it).
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