I got the email survey too, but it was basically a 1-10 rating system on just "overall" happiness of the Jeep and the Dealership.
If I had a place to write something...
The HVAC system is a FAIL for me
. Sure it works somewhat... when the windows are up and you're cruising on the highway.
Today while driving with the sunroof open, 35 degrees outside with sun. Set at 80 on "manual" mode....oh sorry, pseudo manual. 10 minutes of hot, 10 minutes of fan, 10 minutes of cold air....and repeat. Reduce 10 minute interval to 5 minutes if you're changing the RPM's a bit.
Yes, I know I've written about this before and I hope I find that "ah-ha" moment soon on why the Jeep was designed that way.
Dealership says the Laredo Jeep functions as you would think....manual, But Limiteds and up ( maybe due to the 8.4a) function in this pseudo-manual.