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Old 09-29-2015, 11:30 PM
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Considering '14-'15 JCG Overland/Summit - Reliability?

I currently drive a '12 Infinti QX56, live on a very flat island, and tow a boat that weighs in at about 5,700 lbs. loaded. I'm kind of tired of driving such a large vehicle and there aren't that many smaller SUVs on the market that have sufficient tow ratings other than the JGC and Lexus GX460, both of which are considerations.

I have driven both the JGC w/ 5.7L and the Lexus. I like both, but by far prefer the driving feel and performance of the JGC. Admittedly, I am concerned about the reliability of a Jeep vs. the cars I have owned (mostly Infinitis) and the Lexus. While my Infinitis have had their issues, they've never left me stranded and I always had loaner cars so zero hassle even when in for repair for several days.

Also, I tend to only keep cars somewhere between 18-36 months, so I am not really all that concerned with what occurs beyond 70k miles. I read and hear a lot of conflicting info on the reliability of the WK2, and reading forums certainly doesn't help but that is true with any car. But, I also do not want a car that'll present me a lot of problems during the warranty period, and something I'll feel comfortable traveling in since I do a lot of road trips.

So Jeep owners, how many of you have been able to get past your warranty period with only routine maintenance and minor problems?

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Old 09-30-2015, 02:08 AM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

I've got a 2014 GC Overland and I love/ hate it. At first I really didnt dig the styling but once I drove it and saw the Vesuvio blue interior I fell for it. the Hemi is a solid engine, and in the snow it has been a beast. I feel like there are a few more blind spots than in my 2007 but I guess thats what we get for a higher crash rating. Would opt for the upgraded stereo in the Overland, the stock is rather Bass-y and does not adjust based on inputs (radio/sat/cd/ipod/etc). I find the drivers seat to be kind of agitating but I think thats based off of my stature, Oh one thing I dearly miss is adjustable pedals. None of these have them. No tailgate liftglass either if thats something you are used to having.

Since you mentioned you tend to turnover within 4 years the issues I foresee (tech failing and being expensive to fix) may not be as much as a qualm for you. As someone who is shopping around with a current luxury moniker, I would look to see what the service experience is like at a few of your local CJDR dealers. My biggest issue has been the level of service when it comes to problems with the car. The basics, fluids, brakes etc has always been a breeze but when it comes to actual issues with the car, the dealer seems to be at odds with the brand for approval or in a long line to get a part. Maybe theres a lot of internal issues going on but rarely did I ever see my parents deal with this with various other brands. Hell even my moms current Acadia, which has a ton of gremlins in it and is plagued by interior quality mishaps, is addressed quicker and with a free loaner nonetheless. A lot of people say that...well its a jeep. But when you're paying 50-60 for a jeep you begin to expect another level of service, especially when another brand can deliver a better experience to a user who has a car that costs significantly less than yours. Its all about the dealer though in that regard. Otherwise, I feel like there are an equal amount of success and horror stories which makes me question their build quality.. I still cant fathom how some people have nothing wrong with their jeep while others tend to run into various issues. Maybe its like this with most brands, im not active on other forums so I wouldnt know. Good luck.
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Old 09-30-2015, 07:02 AM
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Considering '14-'15 JCG Overland/Summit - Reliability?

Not a jeep owner yet but I was in your shoes 2 years ago. Service and reliability is no1 for me. I had 2 infinities (is that how you spell it???) and wanted something new JGC was on my short list, however after reading the forums and stories I went for the X5. However, I am very much considering a Summit of Overland next year when my lease is up, I think I am ready this time around.
It's a hard choice and even worse experience when shit hits the fan once you get the car but the key is finding a dealer that works with you when there is a problem I am sure they are out there. Good luck and let us know what you decide.


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Old 09-30-2015, 08:56 AM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

For most folks, the JGC is quite reliable. There have been issues with certain things on certain model years, especially early builds of MY14, but in general that's not unusual for any vehicle of any make or model. Please also consider that folks are more apt to speak out about problems online than they are to praise...people who want or need to vent reach out to do so. Satisfied folks just keep driving.

The JGC should handle what you want to do nicely.
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Old 09-30-2015, 12:16 PM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

I have a 15 Overland with the 5.7. Had it for 5 months and 7k miles and have not had a single problem so far. Not 1 squeak or rattle, no issues whatsoever. I did have to do the "anti-hacking" software update but I did that myself, no problem. Very happy with the purchase.
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Old 09-30-2015, 01:22 PM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

I have had my 2015 Overland for 11 months. I waited until the second model year to let FCA sort out the reliability issues. We have about 10K miles on it. Just finished driving 850 miles from VA to FL over two days. So far it has been perfect. No warranty issues except for the recall for the computer system hack. It's shaping up as the most reliable new car I have ever owned. I did have a problem 1 day driving back from Ohio with the Nav system. But that appeared to be an issue with the signal, not with the Overland. A lot of owners were complaining about the problem, but it cleared up by itself. I try to keep my cars for at least 10 years and 100k miles. I got the unlimited time and mileage extended warranty, but at this rate, I may not get my money back on that one, even over 10 years.
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Old 09-30-2015, 07:09 PM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

Late build 2014 and newer Summits are solid vehicles. Even early built V8's seem to be reliable as well. It's the V6 models that you have to be a little curious about. I just turned 4,000 miles on my 2014 Summit V8 and it's amazing. I know that's not many miles, but I really like this vehicle a lot. Extremely nice interior, engine and tranny just work and sound great together. Don't expect the same dealership experience as Inifiniti or Alexis, but it is what it is.
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Old 09-30-2015, 11:52 PM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

My Infiniti dealer experience isn't anything great. Their sales department absolutely sucks, but they ARE good at fixing problems and providing loaners. Though, they were just acquired by another company and the new service adviser is rude and abrasive.

I drove a Lexus GX again today and ruled it out. Amazing how much nicer the JGC is in comparison. Will probably go drive a Jeep again this weekend.

I did notice it seems to be the V6 models that experience more engine and transmission problems. Is it a different transmission in the V6 or is it simply a matter of number of V6s on the road vs. V8s?

As far as a Jeep dealer, I have no idea what any of the FCA dealers are like in my area but there are 3 within a 40 minute drive and to my knowledge they do not share ownership. Hearing of owners' Jeeps sitting in the shop for 1-3 weeks fixing a problem is disconcerting, but again, forums make everything seem exponentially worse than reality.
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Old 10-01-2015, 12:14 AM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

2014 Overland Hemi here. Build date Oct 13.

Just shy of 19,200 miles and no issues at all. Gotten recall notices and haven't performed one at all since I have no issues.

Oh and 1st time jeep owner at that. Happy with the JGC and no complaints to this day.
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Old 10-01-2015, 02:10 AM
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Quote:
Originally Posted by GJBenn85 View Post
...Is it a different transmission in the V6 or is it simply a matter of number of V6s on the road vs. V8s?...
The V6 gets the 845RE 8Spd trans that is the ZF 8HP45 but modified and manufactured by Chrysler under license from ZF. The 5.7l, 6.4l and 3.0 Diesel all get the ZF 8HP70 that is manufactured by ZF with no physical modifications.
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Old 10-01-2015, 09:11 AM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

Quote:
Originally Posted by 14SummitHemi View Post
The V6 gets the 845RE 8Spd trans that is the ZF 8HP45 but modified and manufactured by Chrysler under license from ZF. The 5.7l, 6.4l and 3.0 Diesel all get the ZF 8HP70 that is manufactured by ZF with no physical modifications.
I am curious, what exactly is different inside between the two transmissions?
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Old 10-01-2015, 10:08 AM
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Re: Considering '14-'15 JCG Overland/Summit - Reliability?

Our 14 overland has been bulletproof this far. I hate the nav and the radio (no hard drive) but love it over all.
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