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  #313  
Old 03-06-2014, 08:28 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by bill_de View Post
I think it is more a case of most people just don't think it is worth complaining about.
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Bingo! I have done more than my fair share of complaining about things going wrong with my Jeep(s), and neither of them worked on 2 clicks 100% of the time, but I could not possible care any less about that as an issue.
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  #314  
Old 03-07-2014, 08:40 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by bill_de View Post
I think it is more a case of most people just don't think it is worth complaining about.

---
Again, that's what Chrysler counts on. That's why they continue to get away with these little things.
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  #315  
Old 03-08-2014, 12:29 AM
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Originally Posted by BobsWK2 View Post
Again, that's what Chrysler counts on. That's why they continue to get away with these little things.
Maybe that's all you'll ever have to fuss about on your Jeep.
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  #316  
Old 03-09-2014, 09:13 AM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

Since we're in the market for a new SUV, we've driven all of the comparable 2 row mid-size models. I can say that the Grand Cherokee is hands down the best of the bunch. I will agree with Consumer's Reports assessment of the price being higher than "average" for its class, but I also feel like you're getting what you pay for.
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  #317  
Old 03-09-2014, 10:20 AM
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CR is smoking crack if they say the GC is expensive for its class. They are comparing it to the wrong class. Its a real value compared to equally equipped and capable vehicles. Unless you consider the Larado vs front wheel drive grocery getters.
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  #318  
Old 03-09-2014, 10:24 AM
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Originally Posted by Setoutguy View Post
If you all are looking for reliability and dependability in an SUV with class leading off road capabilities you may want to look at Range Rover.
Are you kidding me? I like the RRS too, but it definitely is not known for its "reliability or dependability" (quite the opposite, actually).
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  #319  
Old 03-09-2014, 10:25 AM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

I know many people feel love towards Consumer Reports.
Here's another recent release:

10 Best Cars to last 200,000 miles
10 Best Cars to Last 200,000 Miles - Consumer Reports News

Oh joy...I also own two Subaru vehicles. I wonder if this means that by the time my 2018 Grand Cherokee reaches 100,000 miles and its warranty expires, I would have to replace my entire car fleet?
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  #320  
Old 03-09-2014, 12:44 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

I've owned 7 Chrysler vehicles, including an '11 overland and a '14 summit, and I disagree with the overall sentiment regarding quality. I've seen the transition over 11 years since my first Chrysler purchase. There have been significant improvements over the years, but they were never far off from the other brands.

After cross-shopping BMW, Mercedes, Audi, Lexus, Jaguar, Ford, and GM prior to nearly every purchase....they all have quirks and definitely sub-par infotainment. There were times that some brands were slightly better imho, and resulted in me purchasing non-Chrysler vehicles.

However, Chrysler's quality is now in-line if not exceeding several quality brands within their upscale trims/brands (summit, overland, SRT, etc.). Until the other brands are cumulatively surpassing Chrysler in all aspects, including value, I will continue to stick with Chrysler. Yes, there are issues in some regards, but none of them have seemed to affect any of the vehicles I've owned.

In those 11 years, I've been to the dealer less than the fingers on one hand for product related issues. I respond to all the JDPower and other surveys with high marks based on my experience, but unfortunately never see the results reflect my surveys even slightly.

It also helps conducting a very time-intensive inspection of any vehicle prior to purchase, as no two vehicles are built alike. Fitment and exterior/interior build quality are not valid critiques in some cases, as these could easily be identified during a pre-purchase inspection. This is obviously not related to defects due to wear, but nonetheless, complaints of smells, panel fitment, paint quality, should be identified by the buyer before purchasing any vehicle.
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  #321  
Old 03-09-2014, 01:50 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by elitesigs View Post
I've owned 7 Chrysler vehicles, including an '11 overland and a '14 summit, and I disagree with the overall sentiment regarding quality.

It also helps conducting a very time-intensive inspection of any vehicle prior to purchase, as no two vehicles are built alike. Fitment and exterior/interior build quality are not valid critiques in some cases, as these could easily be identified during a pre-purchase inspection. This is obviously not related to defects due to wear, but nonetheless, complaints of smells, panel fitment, paint quality, should be identified by the buyer before purchasing any vehicle.
The whole debacle is over reliability, not quality. I am reasonably satisfied with the interior/exterior quality, features and functionalities of my Jeep. Reliability is not there though.
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  #322  
Old 03-09-2014, 02:02 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by f1anatic View Post
The whole debacle is over reliability, not quality. I am reasonably satisfied with the interior/exterior quality, features and functionalities of my Jeep. Reliability is not there though.
I went on to say I had never had any issues that required trips to the dealer for any Chrysler products other than very minor issues (clock spring in a stratus R/T, a DOA Nav screen on a caliber SRT4, and a slight imperfection on a SRT8 challenger stripe...all resolved successfully), which speaks to reliability.

Out of all the HEMIs and SRT products I've owned, no reliability issues. Not even a timing chain issue on any of the 5.7s, nor the head issue on any 3.6.

Might be a one-off, but I've been more than pleased. I'm not trying to invalidate anyone's complaints or issues, but believe the CRs position to be a little overstated based on my experience.
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  #323  
Old 03-09-2014, 04:33 PM
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Just crossed 19,000 miles and overall very happy with my JGC overland. Mine is mid year build (late May 13). Had a minor version of the shifting software issues but was completely fixed by the TSBs. A few other minor things but a very happy owner here.

With all the electronics I got the lifetime warranty for extra protection plus the amount of miles I drive a year I felt is was a great deal. Fingers crossed.
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  #324  
Old 03-09-2014, 10:27 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by SpartanJeep View Post
Since we're in the market for a new SUV, we've driven all of the comparable 2 row mid-size models. I can say that the Grand Cherokee is hands down the best of the bunch. I will agree with Consumer's Reports assessment of the price being higher than "average" for its class, but I also feel like you're getting what you pay for.
I think that it depends on the options that you select. I found that the Limited is a very good value compared to similar SUVs and you get a much more capable truck, since most others are not built for being taken off road. However, the Jeep Grand Cherokee does get pricier very quickly as you add more luxury options. Because of the options, it spans the categories from average mid-sized SUV to the low end of the luxury segment.
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