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  #37  
Old 10-29-2013, 11:40 AM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

Individual reports of vehicles are meaningless. It's the aggregate. All I am saying is that foreign brands are generally overrated, and domestic generally under-rated. This is largely due to past history that may no longer apply, social convention and it's the "cool" thing to do.

I know people who will "hate" on all American vehicles, and they haven't owned one or drove one in 20 years. Yet no matter how many issues they have with their foreign vehicles, they always appear to be "better".
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  #38  
Old 10-29-2013, 12:14 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

I'm that guy who stayed away from Murican vehicles for 25+ years, and I've had zero issues with first gen WK2 built Sept 2010.

That said, 7 of the 10 top recommendations from CR are still Japanese despite that continent going through its own manufacturing and QC challenges, and at least two high volume Japanese vehicles dropping out of the top 10. CR has its own biases, and I personally do not care for Japanese autos, but there's good reason consumers are buying those vehicles.

Notwithstanding my own vehicle preferences, my better half is on her second Acura MDX, and she couldn't be happier. Acura service completely beats the German service experiences I've had over the years.
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  #39  
Old 10-29-2013, 12:42 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

There are a lot of folks with rose colored glasses here, some implying Consumer Reports' bias against domestic vehicles. Hogwash! Fact: CR initially recommended the 2014 JGC. Fact: Yesterday's revision is based on real folks' negative experience with reliability and quality control. It is very probable that the 2014 JGC consumer response quantity was very substantial due to excellent sales over the past 7 months. The data is valid. JNAP, Detroit - we have a problem!
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  #40  
Old 10-29-2013, 01:10 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by jdshaw View Post
There are a lot of folks with rose colored glasses here, some implying Consumer Reports' bias against domestic vehicles. Hogwash! Fact: CR initially recommended the 2014 JGC. Fact: Yesterday's revision is based on real folks' negative experience with reliability and quality control. It is very probable that the 2014 JGC consumer response quantity was very substantial due to excellent sales over the past 7 months. The data is valid. JNAP, Detroit - we have a problem!
I agree--and I'm concerned. My Grand Cherokee Diesel is being shipped right now and I'm thinking about cancelling my order. The Jeep dealers in my area are questionable at best (I'm buying from a dealer in Houston) and I'm very much afraid of having a bad service experience, or even a lemon. I'd really like to know what percentage of 2014 Grand Cherokee buyers are experiencing problems and if they are serious. As much as I respect Consumer Reports, they aren't providing that level of detail on the 2014 Jeep Grand Cherokee yet.
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  #41  
Old 10-29-2013, 01:20 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

I don't think you can blame the folks at JNAP for many/most of the problems. JNAP is an assembly plant. While they build the bodies, most everything else comes in as a preassembled unit that gets bolted in place. These modules should be checked long before the get to the assembly plant.

Since JNAP is the end of the line, the last person who touched it takes the blame.

Jeep needs to have more of its own people, full time, in the vendor / manufacturers facilities making sure the quality control is good at the outset, not leaving it all for the end.
IMHO


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  #42  
Old 10-29-2013, 01:26 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

Quote:
Originally Posted by bill_de View Post

Jeep needs to have more of its own people, full time, in the vendor / manufacturers facilities making sure the quality control is good at the outset, not leaving it all for the end.
IMHO


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I agree that Jeep should have quality control people at each vendors site to make sure they are shipping Jeep a quality item.
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  #43  
Old 10-29-2013, 01:51 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

Quote:
Originally Posted by bill_de View Post
I don't think you can blame the folks at JNAP for many/most of the problems. JNAP is an assembly plant. While they build the bodies, most everything else comes in as a preassembled unit that gets bolted in place. These modules should be checked long before the get to the assembly plant.

Since JNAP is the end of the line, the last person who touched it takes the blame.

Jeep needs to have more of its own people, full time, in the vendor / manufacturers facilities making sure the quality control is good at the outset, not leaving it all for the end.
IMHO
---
That makes a lot of sense. A proactive, responsible company would get their best and brightest immediately out to all major vendors, and stop JNAP production for a couple weeks (while paying all employees 100% salary).
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  #44  
Old 10-29-2013, 02:11 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

They have to layoff some of those +500 robots and employ real people. For example, the misaligned lift gates are installed by robots.
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  #45  
Old 10-29-2013, 02:18 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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Originally Posted by peejym View Post
I for one am dumbfounded
I for two don't ever never ever get any sort of automobile guidance from Consumer Reports. Or any other subject where I actually know at least two facts about the topic.

Blenders, maybe, but given how accurate they've been in the past on topics I know something about, I tend to ignore their comments on blenders as well.

Remember that they aim their articles on the "vehicle as just another appliance" target audience... not people who know what a swash plate or skin effect is.
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  #46  
Old 10-29-2013, 02:20 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

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I love when people think overseas cars are perfect and never fail. Far from the truth, just an old cliche social convention.
I love it when people think overseas cars are assembled overseas, or that the hemi is made in the US.

Can't tell the players without a scorecard any more.
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  #47  
Old 10-29-2013, 02:55 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

At least it is not listed as one of the 10 worst, like the Ford Explorer.

Yahoo!
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  #48  
Old 10-29-2013, 03:13 PM
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Re: Consumer Reports Drops Grand Cherokee Recommendation

Most of the problems were small problems that have been fixed. This sucks for the first round buyers of the JGC, but with the problems fixed, the main complaint involves the onboard computers. Chrysler has some of the best integrated and advance computing in cars today. The problem is everyone expects it to work as good as an Apple. When you have new design between mechanical and Computing, there are bound to be a few glitches. Most of these glitches have now been now fixed. It was a problem with a break computer connected to the main computer. The newer ones are not having problems. Also, a lot of owners have not gotten the updates on the computers. People who get the updates say it fixes most things.
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