Re: Cracked door glass
You'll have a hard time proving it is it is a defect. My father owns a glass business and glass has never broken without an event or stress on the glass. Hopefully they can determine it was the glass support that case the crack and replace it. Otherwise you are looking at $400+ for that piece since it is laminated. A regular (non laminated) door glass would be $125.
Make them run their fingers on the inside and outside showing them there was no strike and be persistent it is a defect that caused it.
Current: 2011 GC Overland 4X4 Mineral Grey, HEMI