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Old 03-15-2011, 12:21 AM
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Dealer says one thing...

I wonder why the dealer said my overland was "on it's way" when everything else points to not being built yet. I called the 800#, checked the chrysler insight url and then Milous confirmed it... My Overland is not built yet.

What pisses me off is that they cashed a $3500 check already and I get nothing in return.

Does the dealer have access to more information or is he just jerking me around? He seemed pretty honest face-to-face but you never know...
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Old 03-15-2011, 12:26 AM
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Re: Dealer says one thing...

Was the $3500 a deposit? If so, that is the most I have heard. Most are $500 and all are refundable.
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Old 03-15-2011, 12:37 AM
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Re: Dealer says one thing...

its not built yet...so what..

wait for it.. simple as that
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Old 03-15-2011, 11:00 AM
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Re: Dealer says one thing...

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Originally Posted by joebinotto View Post
Was the $3500 a deposit? If so, that is the most I have heard. Most are $500 and all are refundable.
It was a deposit... they asked for $5k but I said I would have to move money to put more down.
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Old 03-15-2011, 11:20 AM
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Re: Dealer says one thing...

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Originally Posted by K9jackie View Post
It was a deposit... they asked for $5k but I said I would have to move money to put more down.

A $5k deposit , I have never been asked for more than $500 when ordering a car.
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Old 03-15-2011, 05:12 PM
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Re: Dealer says one thing...

They are not lying to you. It is on the way. Its just not on the way as fast as you would want it to be. But they did screw you on that deposit though.
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Old 03-15-2011, 05:31 PM
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Re: Dealer says one thing...

Quote:
Originally Posted by White Chocolate View Post
its not built yet...so what...wait for it.. simple as that
Normally I would agree, but in K9's case the vehicle was ordered over 2 months ago and has not even reached D1 status. Most likely a dealer allocation issue.
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Old 03-15-2011, 05:39 PM
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Re: Dealer says one thing...

Quote:
Originally Posted by K9jackie View Post
It was a deposit... they asked for $5k but I said I would have to move money to put more down.
That is a crazy amount for a deposit.
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Old 03-15-2011, 06:13 PM
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Re: Dealer says one thing...

Quote:
Originally Posted by Milous View Post
Normally I would agree, but in K9's case the vehicle was ordered over 2 months ago and has not even reached D1 status. Most likely a dealer allocation issue.
Wait! 2 months? I take back what I said in my 1st post. I would go down to the dealership and demand my money back and order the WK from another dealership.
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Old 03-15-2011, 08:09 PM
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Re: Dealer says one thing...

Quote:
Originally Posted by K9jackie View Post
It was a deposit... they asked for $5k but I said I would have to move money to put more down.
You sir are one of those suckers dealerships pray on.
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Old 03-15-2011, 09:29 PM
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Re: Dealer says one thing...

Quote:
Originally Posted by Polak View Post
You sir are one of those suckers dealerships pray on.
Well, I am no "sir"... I am a m'am. haha! .... I didn't know how deposits worked but I am getting affiliate pricing, so I will get a very good price in the end.
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Old 03-15-2011, 09:44 PM
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Re: Dealer says one thing...

I just got off the phone with the dealer and he said that it can't be tracked because it was "pre-sold" to someone else. At least this is new news.... He is trying to find the other owner and make everything right... I don't know if this is another dealer or actual person it was sold to. I have never had anything like this happen before... bizarre. He said if I don't get the one they promised me, then I will get another one like it or they will refund my money. Ugh...
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