Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible - Jeep Garage - Jeep Forum

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  #1  
Old 04-20-2017, 10:54 AM
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Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

I've had the Tekonsha 90195 P3 Electronic Brake Controller in my 2014, 2015 and 2017 with no issues.

Yesterday my Truck went bonkers with error codes.

They are blaming the Tekonsha P3 not being "Programmed" into the Vehicle and it's unaware of it. Only the Jeep Branded piece of crap can be programmed in.

All they did was clear codes and unplug it.




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  #2  
Old 04-20-2017, 11:36 AM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

They're full of it. Brake controller doesn't need to be programmed in.
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Old 04-20-2017, 12:17 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

x2 They are full of it. The brake controller doesn't change any software on the vehicle.
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Old 04-20-2017, 12:55 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

Quote:
Originally Posted by rubicontrail.net View Post
x2 They are full of it. The brake controller doesn't change any software on the vehicle.
That's not what they said.

They said the the Jeep needed to be programmed for a brake controller and only the Jeep Branded one is supported.

What really pisses me off is the whole brake controller thing is a total hack.
And they make it that way. And they supply a pigtail to hook up a 3rd Party brake controller. And there really is no great place to mount one. And their brake controller is a POS.

Why have $2000 worth of tow capability on a $50K vehicle and leave a $100.00 part out. If they do want to leave it out make it a proper module that plugs somewhere properly.

Don't set it up for third party, then blame them when something goes wrong.

Called Jeep and talked to manager, all the same story.

I modified the vehicle with 3rd party equipment and it's not supported.

I have to run without it and reproduce the problem.

I'll have to pull it out every time I bring it in now.

I don't think a brake controller could cause these errors. I think all the brake controller does is receive power and brake position. And proportionally send power to the hitch harness.
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Old 04-20-2017, 01:28 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

They are feeding a stream of adult, male, bovine excrement your way. While the trailer tow harness needs to be activated, either at the factory or by a dealer if done after-the-fact, that's for any brake controller and the connections are otherwise passive. The controller talks to the trailer brakes when it senses that the vehicle is being slowed by applying the JGC brakes.

If your vehicle is throwing codes when your brake controller is plugged in, it's either something has gone wrong with the harness system or possibly, your controller has gone bad. It's not about "compatibility" as that's pretty much standardized.
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Old 04-20-2017, 01:44 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

Quote:
Originally Posted by Jim_in_PA View Post
If your vehicle is throwing codes when your brake controller is plugged in, it's either something has gone wrong with the harness system or possibly, your controller has gone bad. It's not about "compatibility" as that's pretty much standardized.
Nobody knows "when" or "why" it threw codes on the Forward Collision Warning and the Stability Control. They are automatically blaming the "3rd Party" Brake Controller (until further notice).

If a defective brake controller COULD even cause such a problem, it's a severe design flaw to allow a 3rd Party Brake Controller from corrupting the entire safety system.

In other words, if it said Mopar on the Brake Controller box, they would still be digging deeper at what caused my Jeep to fault. But because I chose a better model to plug into the "3rd Party" Brake Controller port. I still don't know if I should trust the ACC on the Jeep and I highly suspect it's not fixed. Even with P3 unplugged. It could be a while before I know.

So what do I do this summer when I need to tow? Guess I'll have to buy the POS Mopar one.
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Old 04-20-2017, 01:54 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

Maybe ask JeepCares for assistance? This really doesn't seem correct or fair...
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Old 04-20-2017, 02:57 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

Quote:
Originally Posted by Jim_in_PA View Post
Maybe ask JeepCares for assistance? This really doesn't seem correct or fair...
When I called they forwarded me to a "Jeep Wave" rep. I assume that's the same thing.

And they said the same thing.

I can completely understand dealers throwing their hands up on 3rd Party HID's, or complete new Audio Systems.

But a freaking Brake Controller? That they sort of, kind of throw their hands up on, give you a pigtail and say "Plug in yours here".

They should know what is possible and the interface should be isolated from interfering with the system (which I totally trust they DO).

I did send a note to Tekonsha.

I'd have no issue using the Mopar one but the adjustment is on top and can't see a good way to mount it. The Tekonsha with the front controls and display that it's DOING IT'S JOB was so much better. The Mopar one looks like it came from the 1980's. And looks like it was OEM'd from someone else.

To me, this is no different than plugging in a "3rd party" phone, flashlight or trailer.
Brake controller is a fairly generic thing. I've seen some that are on the trailer and wireless. It's mostly a convenience having the port up front and should not be tied into the brains or Can-Bus or OBD port.

This dealer has been so good in the past. Doing any TSB Flash I ask for, loaners without even asking etc.

Today with Max Lifetime they said you can go next door and rent one and we'll reimburse you, IF the job qualifies. They said they would only apply flashes if it was related to the problem. And just generally nasty. Then they call me and tell me it's my brake controller, that I have been using for almost 3 years needs to be programmed in, and it's causing the trouble.

Part of this is the rotten service tech I got. If he had said something like. We don't know the cause but we'd like you to isolate that it's not a faulty brake controller (that we are not familiar with) before we dig deeper. But instead basically came across that this is my fault for MODIFYING the VEHICLE with a 3rd Party modification. And that the system is confused by not having the system programmed for the brake controller that they don't support.
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Old 04-20-2017, 03:33 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

Just looked up the wiring.

4 Pins. 12V, Ground, Electric Brake Feed to Trailer, and Brake Light

There is no way any brake controller could cause these sorts of issues.
Nor would any programming be required.
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Old 04-20-2017, 04:00 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

They're full of crap. There are multiple videos on youtube of how to hook up Tekonsha controllers and there are no reports of errors. They used the controller as a cop out. Make them show you where this is written down. It won't happen, because it isn't.


Everyone you talked to is wrong and stupid. Find a new dealer.
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Old 04-20-2017, 04:13 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

Like I said, I really have liked this dealer until now and it's a "rep" that I have not dealt with before that was half the issue. And Jeep Customer Care, Manager at Dumb dealer all agreed with the service tech's assessment.

I called another dealer that I have used in the past and explained the whole thing and he said absolutely the brake controller would be highly unlikely to cause those errors. But all the codes are cleared and they could not help until "When" they come back (his words).

It's probably a faulty sensor or something but could be a while before it pops up again. Temperature sensitive or something. And that's what concerns me the most. Might be on a long trip or fail worse next time. And they blew that opportunity to fix it by being stupid. Not to mention wasting my time.
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Old 04-20-2017, 05:59 PM
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Re: Dealer says Tekonsha 90195 P3 Electronic Brake Control not compatible

"JeepCares" is the Jeep social media rep here in the forums.

I'm glad you called another dealer and he is a little more friendly. In fact, you may want to ask him to check the record for your VIN to make sure the other dealer didn't put some nefarious note in there, especially since you have MaxCare.
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