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Old 09-29-2016, 08:12 PM
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Dealership wont let me order 2017 JGC Trailhawk Diesel

Hello,

So I had a weird experience at the dealership today, I was ready to buy one and wanted to order it because the search tool couldnt find any... anywhere. However I was told by the sales person it is not possible to order a 2017 Jeep Grand Cherokee Trailhawk because it is so new they only sell what Chrysler gives them and they need to see how the sales are before they can open it to custom order. I then sort of just left because they werent able to help me. I call another dealership nearby and they tell me yes absolutely it is possible to order one and that they just ordered a 2017 Jeep Wrangler for a customer the other day. What gives?

Has anyone ordered a 2017 Jeep Grand Cherokee yet?

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  #2  
Old 09-29-2016, 08:26 PM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

All Jeeps are ordered by dealers either for stock or for a customer. There was a delayed start for diesels so he may not have allocation for them. There are '17 Grand Cherokees all over the place, including one in my garage - HEMI. It was ordered for me, and even says so on the window sticker.

Koons of Virginia (a preferred vendor here) has around 200 Grand Cherokees in stock, including 13 Trailhawks, no diesels. Their price on a Trailhawk is 5% below invoice + $599 charge. This is for Jeep Garage members.

New 2016 - 2017 Cars, Trucks, SUVs in Maryland - Virginia - Washington DC | Jim Koons Automotive Companies




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Old 09-29-2016, 08:57 PM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

Thanks for the info. I'm looking for the Trailhawk specifically with a diesel and the luxury package. But from what I understood they couldnt order any '17 models. Looks like I'm just going to go elsewhere.

Quote:
Originally Posted by bill_de View Post
All Jeeps are ordered by dealers either for stock or for a customer. There was a delayed start for diesels so he may not have allocation for them. There are '17 Grand Cherokees all over the place, including one in my garage - HEMI. It was ordered for me, and even says so on the window sticker.

Koons of Virginia (a preferred vendor here) has around 200 Grand Cherokees in stock, including 13 Trailhawks, no diesels. Their price on a Trailhawk is 5% below invoice + $599 charge. This is for Jeep Garage members.

New 2016 - 2017 Cars, Trucks, SUVs in Maryland - Virginia - Washington DC | Jim Koons Automotive Companies




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Old 09-29-2016, 09:02 PM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

Quote:
Originally Posted by mdunlap View Post
Thanks for the info. I'm looking for the Trailhawk specifically with a diesel and the luxury package. But from what I understood they couldnt order any '17 models. Looks like I'm just going to go elsewhere.
Latest info I could find:

3.0L CRD engine continues (240 hp @ 3,600 rpm 420 lb-ft of torque @ 1,800 rpm) (late availability, production launch 10/17/2016)

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Old 09-29-2016, 09:13 PM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

Quote:
Originally Posted by mdunlap View Post
Hello,

So I had a weird experience at the dealership today, I was ready to buy one and wanted to order it because the search tool couldnt find any... anywhere. However I was told by the sales person it is not possible to order a 2017 Jeep Grand Cherokee Trailhawk because it is so new they only sell what Chrysler gives them and they need to see how the sales are before they can open it to custom order. I then sort of just left because they werent able to help me. I call another dealership nearby and they tell me yes absolutely it is possible to order one and that they just ordered a 2017 Jeep Wrangler for a customer the other day. What gives?

Has anyone ordered a 2017 Jeep Grand Cherokee yet?
I had no problems ordering either the 2017 diesel traihawk or limited from Dave Smith Dodge in Kellogg ID. Ultimatly went with the limited, but dealer had no problems getting pricing for both.

Sound like your getting smoked.
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Old 09-29-2016, 10:17 PM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

Quote:
Originally Posted by mdunlap View Post
Thanks for the info. I'm looking for the Trailhawk specifically with a diesel and the luxury package. But from what I understood they couldnt order any '17 models. Looks like I'm just going to go elsewhere.
Plain and simple, they were, um..."pulling your leg"...or the person you were talking to doesn't have a clue. The order banks for MY17 vehicles have been open for months. The Trailhawk diesel was a late start, however, which is why they are not showing up in inventories when you search. That dealer can factory order for you just like they have to factory order for themselves. Contrary to their statement, Jeep doesn't just send them vehicles...they MUST order them. Now, as someone already mentioned, they may be out of allocation for specific trim levels based on their sales volumes, etc...that's a different story from "we can't order custom and only get what they send us."
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Old 09-30-2016, 12:31 AM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

Thanks, that all makes sense. I think this person just had no idea and wasnt particularly smart. But I'm surprised they didnt even doubt themselves, I told him I was ready to buy a $50k vehicle right now and he didnt have any solutions for me. Just "sorry, you'll have to wait till next year". Looks like I'll be shopping elsewhere.

You're right they may not be listing them yet, I refuse to believe there are no diesel trailhawks in the entire united states.

I've used this tool Jeep Search New Inventory Based on Zip Code

Quote:
Originally Posted by Jim_in_PA View Post
Plain and simple, they were, um..."pulling your leg"...or the person you were talking to doesn't have a clue. The order banks for MY17 vehicles have been open for months. The Trailhawk diesel was a late start, however, which is why they are not showing up in inventories when you search. That dealer can factory order for you just like they have to factory order for themselves. Contrary to their statement, Jeep doesn't just send them vehicles...they MUST order them. Now, as someone already mentioned, they may be out of allocation for specific trim levels based on their sales volumes, etc...that's a different story from "we can't order custom and only get what they send us."
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Old 09-30-2016, 11:39 AM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

The EcoDiesel engine option was delayed introduction for MY17 production. That's fully documented in other threads.
3.0L CRD engine continues (240 hp @ 3,600 rpm 420 lb-ft of torque @ 1,800 rpm) (late availability, production launch 10/17/2016
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Old 10-01-2016, 08:11 AM
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Re: Dealership wont let me order 2017 JGC Trailhawk Diesel

Quote:
Originally Posted by mdunlap View Post
Hello,



So I had a weird experience at the dealership today, I was ready to buy one and wanted to order it because the search tool couldnt find any... anywhere. However I was told by the sales person it is not possible to order a 2017 Jeep Grand Cherokee Trailhawk because it is so new they only sell what Chrysler gives them and they need to see how the sales are before they can open it to custom order. I then sort of just left because they werent able to help me. I call another dealership nearby and they tell me yes absolutely it is possible to order one and that they just ordered a 2017 Jeep Wrangler for a customer the other day. What gives?



Has anyone ordered a 2017 Jeep Grand Cherokee yet?


I haven't ordered one. I have 0 tolerance for sales BS like that. I would order it from the other dealer then drive it to the first one and wave it in their face. Just sayin.
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