Re: Deposit paid to order
Ordered an Overland, $0 deposit. The GM said he would collect a deposit once the order was accepted and in C status but when it went to D status in 4 days I tried to write him a check but he said it wasn't necessary. Basically over the course of 2 or 3 conversations with him and the store owner he realized I wasn't going to back out so he didn't need a deposit to lock me in. It's great dealing with a small dealership!
One thing to remember, most dealers cannot get stock orders for the high end WK2's. 4X4 Overlands and Overland Summits are on allocation and only the huge dealers will get them for dealer stock before the summer. So, if you order one and back out most dealers will have no trouble reselling it in short order. If your dealer wants 10% I believe what they are telling you is, "we don't want to be bothered with a direct customer order". That is unless you want to order some oddball combination that they don't think they could sell quickly OR if you are in an area where a $45K - $50K Jeep is impossible to sell. As a weird twist on what your dealer is asking my dealer was telling me about a couple dealerships in the region who got seriously in trouble with Chrysler my "manufacturing" sold orders to get their stock orders higher in the queue. Because of that Chrysler is doing random verification of sold orders by contacting the customers and asking the dealers for copies of customer order paperwork. That's why it seems odd that a dealer would throw up a roadblock to a sold order when the worst thing that could happen would be they get another hot vehicle, something they could sell above most other vehicles in the lot weeks or months before one of their stock orders, if they can even get one of those as many dealers have exhausted their allotment and can only get additional WK2's if it's a sold order.
Anything over $500 is an insult, I would run, not walk away from them. It's an indication of how they do business and it's not the behavior I want in my dealership.
2012 Grand Cherokee SRT8 Black/Black