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View Poll Results: Did You Order Hard Copy Manuals?
Yes 41 66.13%
No 21 33.87%
Voters: 62. You may not vote on this poll

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  #13  
Old 02-16-2011, 11:47 PM
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Re: Did You Order Hard Copy Manuals?

The Android version, and probably the iphone as well, seems to be just the User Guide and not the Owner's Manual; there is a big difference. The download is also partial so when you browse through different portions, you're downloading sections. Just hope you're not in a data dead zone while off-road, or anywhere really, and need a real manual.

The guide is the only one in pretty colour but not the manual.
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  #14  
Old 02-17-2011, 01:42 AM
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Re: Did You Order Hard Copy Manuals?

The iPhone app is not available in Canada, I downloaded the PDF to my iPad, but most of the illustrations don't show.
I'll call as suggested and order a Copy of the manuals.
Thanks guys!
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  #15  
Old 11-28-2011, 10:44 AM
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Re: Did You Order Hard Copy Manuals?

I just ordered mine.

I phoned Chrysler's Publication's department directly (1-877-847-7166), after seeing a few posts saying that Customer Service will either just forward you there or ask you to hang up and then call there anyways.

I didn't even have to explain why I was calling. When the woman answered, her greeting was something like "Good morning, I understand you'd like to order printed vehicle manuals. Can you give me the year, make, and model of your Chrysler vehicle?" I thought I was talking to a computer for a moment.

Told her her what I had, she then asked me for my name and address, asked me the type of radio I have, and said I'll have them in about 4 days. Gee, talk about painless.
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Old 11-28-2011, 08:39 PM
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Re: Did You Order Hard Copy Manuals?

I requested printed manuals the week I took delivery of the vehicle and received them in three days. About two weeks later I received the newest, corrected second edition owners manual without asking for it. That's pretty good customer service.
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