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View Poll Results: Did You Order Hard Copy Manuals?
Yes 41 66.13%
No 21 33.87%
Voters: 62. You may not vote on this poll

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  #1  
Old 02-15-2011, 08:40 PM
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Did You Order Hard Copy Manuals?

I received my 2 lb. package and the 2011 Jeep Grand Cherokee Second Edition Owner's Manual is about 1 1/4 in. thick. It should have been a taller manual to lessen the thickness. The package also contained a one page addendum to the manual, Media Center User's Manual, Navigation User's Manual, Uconnect User's Manual and an All Vehicles Warranty Information booklet. It should fit in the glove box.

I needed the manual so when the wife calls in an indicator light she can look it up and tell me what it is instead of describing something like...it looks like it has teeth in it. Yeah, that was one of the previous calls from another vehicle. Just recently I had to back up to something (without hitting it) to get the WARNING: OBJECT DETECTED to appear to verify what she thought she saw.

Did you bother ordering the hard hard copy manuals?
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Old 02-15-2011, 09:22 PM
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Re: Did You Order Hard Copy Manuals?

Did you post this poll in the proper sub forum?

Yes
Or
No
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Old 02-15-2011, 09:33 PM
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Re: Did You Order Hard Copy Manuals?

The answer is B.

Thanks for pointing that out. I've asked for it to be moved.
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Old 02-15-2011, 09:50 PM
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Re: Did You Order Hard Copy Manuals?

Is your 2nd Edition Owners Manual complete? The one mailed to me did not have all its index pages at the back (about 20 pages missing).
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Old 02-15-2011, 09:50 PM
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Re: Did You Order Hard Copy Manuals?

Happens to the best of us
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Old 02-15-2011, 10:13 PM
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Re: Did You Order Hard Copy Manuals?

Quote:
Originally Posted by Cherodude View Post
Is your 2nd Edition Owners Manual complete? The one mailed to me did not have all its index pages at the back (about 20 pages missing).
This one (11WK741-126-AB) looks complete. The current on-line PDF version part number 10WK741-126-AD is the fourth edition.
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Old 02-15-2011, 10:16 PM
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Re: Did You Order Hard Copy Manuals?

Just ordered the owners manual and the media manual last week. Haven't received them yet.
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Old 02-15-2011, 10:41 PM
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Re: Did You Order Hard Copy Manuals?

Uuhm... How does one order the printed manual? I'd like to have one
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Old 02-15-2011, 11:28 PM
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Re: Did You Order Hard Copy Manuals?

Quote:
Originally Posted by carlosmp View Post
Uuhm... How does one order the printed manual? I'd like to have one
Call customer service at (877) 426-5337 and say Vehicle Complaint at the voice prompt. Ask for a a complete manual set as a new owner of the vehicle. You'll probably get transferred to another department where they'll ask for your contact information after you've provided the last eight of your VIN.
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Old 02-16-2011, 12:22 AM
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Re: Did You Order Hard Copy Manuals?

I like the PDF version. I wonder if there is a color version?
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Old 02-16-2011, 07:46 AM
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Re: Did You Order Hard Copy Manuals?

Don't call on a Saturday. I Think they have the B team working. I had to give my information about 4 times and was on the phone with them for about half an hour repeating my name and address.
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Old 02-16-2011, 07:49 AM
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Re: Did You Order Hard Copy Manuals?

I'm not going to bother, both me and my wife have the Jeep iPhone app and since they keep updating the manual (4th version on the website) I'll just download the pdf for reference.
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