Do custom orders normally take this long? - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 06-30-2015, 08:26 AM
Member
My Jeep: 2015 3.6L WK2
 
Join Date: Oct 2011
Location: Dallas, TX
Posts: 906
Thanks: 55
Thanked 174 Times in 117 Posts
Rep Power: 18985
protect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond repute
Garage
Do custom orders normally take this long?

What is the average wait of a custom order Jeep GC? I know there are a variety of factors but I am asking about in general.

I placed my order on 5/26/2015 and havent even entered the D1 phase. I called jeep and they said "We have all the parts and its just getting ready to enter production". AKA it hasnt entered production.

2015 GC Overland
Maximum Steel
Light frost/beige interior
Advanced Tech
Harmon/Kardon Sound System

The vehicle isnt some outrageous color nor combination. The only thing I could think is that the upgraded sound system would cause the delay, but a month after ordering and not even entering the production phase seems steep.

__________________
2015 Overland V6
Billet Silver
Advanced Tech
Mods: Gunvault, Rear Slush Mat, Tint, Valentine One, LED Fog lamps, Michelin Premier LTX

Previous Jeeps:
2007 & 2011 - Laredo
2014 - Limited

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 06-30-2015, 08:47 AM
Jim_in_PA's Avatar
Super Moderator

My Jeep: 2012 5.7L WK2
 
Join Date: Jul 2012
Location: SE PA (central Bucks County)
Posts: 4,485
Thanks: 810
Thanked 630 Times in 505 Posts
Rep Power: 96295
Jim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond reputeJim_in_PA has a reputation beyond repute
Garage
Re: Do custom orders normally take this long?

Shortest that's been reported that I recall is 4 weeks to the day. Typical is about 6 weeks, sometimes longer for folks in "out of the way places" or if some form of extra inspection occurs. There's no guarantee for delivery time for a special order and the time is affected by both factory production as well as transportation.
__________________
2012 GC Overland Summit - Winter Chill with New Saddle interior. 5.7L HEMI V8 - Pirelli Scorpion Verde Plus "shoes" - LED fogs and DRLs



Day-job...Telecom Technical Sales
Avocations...Woodworking, Equestrian, Food, Photography
Reply With Quote
  #3  
Old 06-30-2015, 09:22 AM
Member
My Jeep: 2015 3.6L WK2
 
Join Date: Oct 2011
Location: Dallas, TX
Posts: 906
Thanks: 55
Thanked 174 Times in 117 Posts
Rep Power: 18985
protect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond repute
Garage
Re: Do custom orders normally take this long?

Whats confusing is that their are people who ordered near my date or after it that are further along in the process. Im getting this information from the jeep build thread that Milous set up.

I did the purchase from the group buy in Houston. They're the largest dealer in Texas so I cant imagine location would have anything to do with it.

I deleted the other users names as a courtesy. But you can see mine below compared with others

protect1989 (GC Overland - Maximum Steel)
Date ordered: 05/26/2015
Current Status: Pre-release 06/13/2015
D1 status date: TBD
Estimated delivery: TBD



USER (GC Overland - Granite)
Date ordered: 6/15/2015
Current Status: D1
D1 status date: 06/24/2014
Estimated delivery: 07/25/2015

USER (GC Summit - White)
Date ordered: 6/18/2015
Current Status: D1
D1 status date: 06/24/2014
Estimated delivery: 07/23/2015
__________________
2015 Overland V6
Billet Silver
Advanced Tech
Mods: Gunvault, Rear Slush Mat, Tint, Valentine One, LED Fog lamps, Michelin Premier LTX

Previous Jeeps:
2007 & 2011 - Laredo
2014 - Limited

Reply With Quote
  #4  
Old 06-30-2015, 09:37 AM
Premium Member
My Jeep: 2015 6.4L SRT WK2
 
Join Date: Sep 2010
Posts: 510
Thanks: 22
Thanked 80 Times in 50 Posts
Rep Power: 2859
GlowingGhoul has a reputation beyond reputeGlowingGhoul has a reputation beyond repute
Re: Do custom orders normally take this long?

Sounds like your dealer didn't code it as "Priority 1-Sold Order".

Most likely it's the standard "Priority 99-Whenever" scheduling.
Reply With Quote
  #5  
Old 06-30-2015, 10:01 AM
Dan JGC's Avatar
Premium Member
 
Join Date: Dec 2010
Posts: 2,595
Thanks: 22
Thanked 210 Times in 156 Posts
Rep Power: 5817
Dan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond reputeDan JGC has a reputation beyond repute
Re: Do custom orders normally take this long?

^^^ It should have been entered as a "SOLD" order with your name on it. Check your order sheet for priority 1 sold order. You should have a VON and by now a VIN assigned.

If it is or they now change it to a sold order, it should hit actual production any day now and within 24-48 built and if no inspection issues on its way.

It's frustrating waiting ... but should be done within the next 2 weeks most probably.
__________________
•|||||||• 2014 Jeep Grand Cherokee Summit 4x4 V8 in Bright White Clear Coat exterior with Grand Canyon Jeep Brown interior. •|||||||•
Reply With Quote
  #6  
Old 06-30-2015, 10:13 AM
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Jul 2013
Location: Beech Mountain, NC
Posts: 493
Thanks: 19
Thanked 58 Times in 43 Posts
Rep Power: 7015
2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute2014RedHemiGC has a reputation beyond repute
Re: Do custom orders normally take this long?

All three of my vehicles were ordered and took exactly 6 weeks. As a premium member, you can ask Milhous to provide much more detailed and accurate tracking of your order.
__________________
2014 Jeep GC Limited 4X4 V8 QD2
2012 Cadillac CTS-V Coupe
2011 Chevy Corvette Z06/07
Reply With Quote
  #7  
Old 06-30-2015, 10:32 AM
Member
My Jeep: 2015 5.7L WK2
 
Join Date: May 2015
Location: Savage, MN
Posts: 66
Thanks: 0
Thanked 9 Times in 7 Posts
Rep Power: 693
SavageBrewer is on a distinguished road
Re: Do custom orders normally take this long?

Mine is going to take about 5 to 6 weeks total, but mine is just a Limited with a couple options.

I would not be surprised if the HK audio is holding it back waiting for parts on backorder. I vaguely remember someone possibly on this forum or another that was mentioning his special order with the HK audio was taking forever.
Reply With Quote
  #8  
Old 06-30-2015, 10:34 AM
Member
 
Join Date: May 2015
Posts: 14
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 628
dwyerk62 is on a distinguished road
Re: Do custom orders normally take this long?

I ordered my overland on 5/14 and picking it up tomorrow July 1.
Reply With Quote
  #9  
Old 06-30-2015, 10:53 AM
bill_de's Avatar
Premium Member
My Jeep: 2017 5.7L WK2
 
Join Date: Sep 2012
Posts: 8,456
Thanks: 708
Thanked 997 Times in 785 Posts
Rep Power: 1805171
bill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond repute
Re: Do custom orders normally take this long?

Quote:
Originally Posted by SavageBrewer View Post
Mine is going to take about 5 to 6 weeks total, but mine is just a Limited with a couple options.

I would not be surprised if the HK audio is holding it back waiting for parts on backorder. I vaguely remember someone possibly on this forum or another that was mentioning his special order with the HK audio was taking forever.
I thought D1 indicated they had the parts?


---
__________________
If you need a shoulder to cry on ...
... pull over to the side of the road!

Reply With Quote
  #10  
Old 06-30-2015, 10:57 AM
Member
My Jeep: 2015 3.6L WK2
 
Join Date: Oct 2011
Location: Dallas, TX
Posts: 906
Thanks: 55
Thanked 174 Times in 117 Posts
Rep Power: 18985
protect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond repute
Garage
Re: Do custom orders normally take this long?

I have a call in to my dealership. Waiting for the call back. I remember him showing me the code when we built the vehicle that said 99 and that it was going to change to 1 once the order was placed. I'll have to check that actually happened.

The vehicle already has its VIN. It's had it for almost two weeks now. I'm beginning to think the HK is the culprit, but I'm basing that off of zero information. I need to dig further.

The HK system better be worth it!
__________________
2015 Overland V6
Billet Silver
Advanced Tech
Mods: Gunvault, Rear Slush Mat, Tint, Valentine One, LED Fog lamps, Michelin Premier LTX

Previous Jeeps:
2007 & 2011 - Laredo
2014 - Limited

Reply With Quote
  #11  
Old 06-30-2015, 10:59 AM
Member
My Jeep: 2015 3.6L WK2
 
Join Date: Oct 2011
Location: Dallas, TX
Posts: 906
Thanks: 55
Thanked 174 Times in 117 Posts
Rep Power: 18985
protect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond reputeprotect1989 has a reputation beyond repute
Garage
Re: Do custom orders normally take this long?

Quote:
Originally Posted by bill_de View Post
I thought D1 indicated they had the parts?


---
I'm not even in the D1 phase officially yet. According to jeep they have all the parts together and it's getting ready to enter production. Similar concept to when the waiter says "your food will be out shortly"
__________________
2015 Overland V6
Billet Silver
Advanced Tech
Mods: Gunvault, Rear Slush Mat, Tint, Valentine One, LED Fog lamps, Michelin Premier LTX

Previous Jeeps:
2007 & 2011 - Laredo
2014 - Limited

Reply With Quote
  #12  
Old 06-30-2015, 12:21 PM
Marlon_JB2's Avatar
Senior Member
My Jeep: 2010 3.7L KK
 
Join Date: Jun 2009
Location: Jefferson North Assembly Plant
Posts: 2,750
Thanks: 74
Thanked 290 Times in 176 Posts
Rep Power: 88014
Marlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond repute
Send a message via AIM to Marlon_JB2 Send a message via Yahoo to Marlon_JB2 Send a message via Skype™ to Marlon_JB2
Re: Do custom orders normally take this long?

HK shouldn't be the holdup.

Did you get my PM?

But so far, I don't see anything abnormal. Lead time is currently 7-9 weeks.
__________________
JEFFERSON NORTH Assembly Plant STATUS:
PILOT BUILD!!!!!

The Marlon Garage Contains The Following Methods of Engine Powered Transportation:
'10 Jeep Liberty Renegade 4x4 - BACK! With new TIRES and WHEELS!
- My posts are NOT a representation of the official views of FCA US LLC or any of its affiliates -
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2001 Jeep Grand Cherokee - No Start - Cranking normally - Sometimes will start ciscokid Troubleshooting/Problems 22 11-06-2015 06:41 PM
How long can orders be changed? GCOverland Grand Cherokee - WK2 - 95 10-07-2014 06:40 PM
How Long for WK2 factory orders ? JT Joy Grand Cherokee - WK2 - 2 09-29-2011 07:29 AM
How long does it normally take to get a VIN assigned pooch1005 Grand Cherokee - WK2 - 5 12-29-2010 05:21 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 12:04 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.