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Old 06-30-2015, 07:26 AM
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Do custom orders normally take this long?

What is the average wait of a custom order Jeep GC? I know there are a variety of factors but I am asking about in general.

I placed my order on 5/26/2015 and havent even entered the D1 phase. I called jeep and they said "We have all the parts and its just getting ready to enter production". AKA it hasnt entered production.

2015 GC Overland
Maximum Steel
Light frost/beige interior
Advanced Tech
Harmon/Kardon Sound System

The vehicle isnt some outrageous color nor combination. The only thing I could think is that the upgraded sound system would cause the delay, but a month after ordering and not even entering the production phase seems steep.

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  #2  
Old 06-30-2015, 07:47 AM
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Re: Do custom orders normally take this long?

Shortest that's been reported that I recall is 4 weeks to the day. Typical is about 6 weeks, sometimes longer for folks in "out of the way places" or if some form of extra inspection occurs. There's no guarantee for delivery time for a special order and the time is affected by both factory production as well as transportation.
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Old 06-30-2015, 08:22 AM
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Re: Do custom orders normally take this long?

Whats confusing is that their are people who ordered near my date or after it that are further along in the process. Im getting this information from the jeep build thread that Milous set up.

I did the purchase from the group buy in Houston. They're the largest dealer in Texas so I cant imagine location would have anything to do with it.

I deleted the other users names as a courtesy. But you can see mine below compared with others

protect1989 (GC Overland - Maximum Steel)
Date ordered: 05/26/2015
Current Status: Pre-release 06/13/2015
D1 status date: TBD
Estimated delivery: TBD



USER (GC Overland - Granite)
Date ordered: 6/15/2015
Current Status: D1
D1 status date: 06/24/2014
Estimated delivery: 07/25/2015

USER (GC Summit - White)
Date ordered: 6/18/2015
Current Status: D1
D1 status date: 06/24/2014
Estimated delivery: 07/23/2015
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Old 06-30-2015, 08:37 AM
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Re: Do custom orders normally take this long?

Sounds like your dealer didn't code it as "Priority 1-Sold Order".

Most likely it's the standard "Priority 99-Whenever" scheduling.
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Old 06-30-2015, 09:01 AM
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Re: Do custom orders normally take this long?

^^^ It should have been entered as a "SOLD" order with your name on it. Check your order sheet for priority 1 sold order. You should have a VON and by now a VIN assigned.

If it is or they now change it to a sold order, it should hit actual production any day now and within 24-48 built and if no inspection issues on its way.

It's frustrating waiting ... but should be done within the next 2 weeks most probably.
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Old 06-30-2015, 09:13 AM
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Re: Do custom orders normally take this long?

All three of my vehicles were ordered and took exactly 6 weeks. As a premium member, you can ask Milhous to provide much more detailed and accurate tracking of your order.
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Old 06-30-2015, 09:32 AM
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Re: Do custom orders normally take this long?

Mine is going to take about 5 to 6 weeks total, but mine is just a Limited with a couple options.

I would not be surprised if the HK audio is holding it back waiting for parts on backorder. I vaguely remember someone possibly on this forum or another that was mentioning his special order with the HK audio was taking forever.
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Old 06-30-2015, 09:34 AM
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Re: Do custom orders normally take this long?

I ordered my overland on 5/14 and picking it up tomorrow July 1.
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Old 06-30-2015, 09:53 AM
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Re: Do custom orders normally take this long?

Quote:
Originally Posted by SavageBrewer View Post
Mine is going to take about 5 to 6 weeks total, but mine is just a Limited with a couple options.

I would not be surprised if the HK audio is holding it back waiting for parts on backorder. I vaguely remember someone possibly on this forum or another that was mentioning his special order with the HK audio was taking forever.
I thought D1 indicated they had the parts?


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Old 06-30-2015, 09:57 AM
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Re: Do custom orders normally take this long?

I have a call in to my dealership. Waiting for the call back. I remember him showing me the code when we built the vehicle that said 99 and that it was going to change to 1 once the order was placed. I'll have to check that actually happened.

The vehicle already has its VIN. It's had it for almost two weeks now. I'm beginning to think the HK is the culprit, but I'm basing that off of zero information. I need to dig further.

The HK system better be worth it!
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Old 06-30-2015, 09:59 AM
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Re: Do custom orders normally take this long?

Quote:
Originally Posted by bill_de View Post
I thought D1 indicated they had the parts?


---
I'm not even in the D1 phase officially yet. According to jeep they have all the parts together and it's getting ready to enter production. Similar concept to when the waiter says "your food will be out shortly"
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Old 06-30-2015, 11:21 AM
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Re: Do custom orders normally take this long?

HK shouldn't be the holdup.

Did you get my PM?

But so far, I don't see anything abnormal. Lead time is currently 7-9 weeks.
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