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  #13  
Old 07-05-2011, 11:19 PM
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Re: Factory Order....Wrong Colour...!!??!!

Don't worry .... it will be the right color.
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  #14  
Old 07-06-2011, 06:45 AM
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Re: Factory Order....Wrong Colour...!!??!!

Wait until it arrives at the dealer before making a case. If it is Dark Charcoal, which is a nice color, see if the dealer will order you a new model with a concession (say all weather mats). Mistakes happen. However I would be upset as well if it were my vehicle.

Don't settle if M.G. is your preferred color.





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  #15  
Old 07-06-2011, 08:18 AM
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Re: Factory Order....Wrong Colour...!!??!!

When you goto the dealer.. Just start Crying.. Don't stop till the $'s start flying, and the parts start to be bolted on..

Also... Can you Prove that You wanted Mineral Grey? Like is it written down somewhere?
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  #16  
Old 07-06-2011, 09:47 AM
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Re: Factory Order....Wrong Colour...!!??!!

Never got a build sheet so I guess it's my fault right? I never confirmed that it would come with tires or windows either. Dammit.

I'll see what the sales manager says today.

Anyway I'll definitely be getting it all in writing if I order another new vehicle ever again!
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  #17  
Old 07-06-2011, 10:07 AM
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Re: Factory Order....Wrong Colour...!!??!!

That dark charcoal is a nice color. I would take any color if they are throwing in the all weather mats for free.
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  #18  
Old 07-06-2011, 10:20 AM
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Re: Factory Order....Wrong Colour...!!??!!

I'm sorry, but how do "all weather" mats come close to making up for an incorrect color on a new vehicle order? I want a BJ from the sales guy and who knows what else. I mean, that's a pretty major F'up - especially when this and many other auto firms are supposed to be making a comeback, showing off their quality products and service. I know they're a dealer (and dealers are dealers) but when you're talking about something nice like this (AND having HUGE anticipation for it) I'd think they'd either be better about the process or expect something better than mats. No offense to you guys......I just have higher expectations when dealing with the 2nd biggest purchase of someone's life

I hope yours works out for you!
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  #19  
Old 07-06-2011, 10:59 AM
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Re: Factory Order....Wrong Colour...!!??!!

I gotta believe the guys who keep talking about floor mats are joking...or they must be some pretty amazing floor mats...
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Old 07-06-2011, 11:19 AM
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Re: Factory Order....Wrong Colour...!!??!!

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Originally Posted by andy53213 View Post
...or they must be some pretty amazing floor mats...
Everyone has their price!!! In the future, they may just write the color code rather than the full description. Bone up on those codes, and request a copy of the order sheet!
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  #21  
Old 07-06-2011, 11:30 AM
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Re: Factory Order....Wrong Colour...!!??!!

When I ordered my first GC they gave me the print out of the order off there computer and it listed everthing I ordered. I left the dealer with that in hand the day I ordered. If you do decide to order another one I would ask for them to give it to you. As far as the dealer giving you something to make up for it you have to remember dealers only have so much profit in a new vehicle and they are not going to lose money on it. I wanted the Blackberry when I ordered mine and thats what I got. But there were other colors I liked also Black, Mineral gray, Dark Charcoal, White. They are all Grand Cherokees they all drive the same so if they wanted to give me something to get me to take another color I would consider it. If they gave you the All weather mats and the cargo liner that would be a 160 dollar value. I had to buy that stuff out of my pocket so if they would have given me that stuff I would be very happy.
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  #22  
Old 07-06-2011, 12:16 PM
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Re: Factory Order....Wrong Colour...!!??!!

Quote:
Originally Posted by andy53213 View Post
I gotta believe the guys who keep talking about floor mats are joking...or they must be some pretty amazing floor mats...
I thought the same thing, but maybe the mats are like this one:
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File Type: jpg Flying carpet.jpg (78.3 KB, 31 views)
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  #23  
Old 07-06-2011, 12:50 PM
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Re: Factory Order....Wrong Colour...!!??!!

LMAO! That's funny!
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  #24  
Old 07-06-2011, 01:18 PM
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Re: Factory Order....Wrong Colour...!!??!!

$160 mats are not worth settling on a colour that you did not order.
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